Having booked nearly 6 months in advance to stay at the Fairways for New Years Eve, we arrived to betold that our room had been cancelled. After the initial booking, I called in person to the hotel to double check the booking and was told that everything was fine - our room was booked and table reserved for teh New Years buffet and entertainment.
When we arrived on New Years Eve we were told that our booking had been cancelled. I had not telephoned and cancelled - obviously - but we were offered no compensation or alternative arrnagements. This left us without any plans and we had to return home, which luckily is only a 30 minute drive.
Will never recommend this hotel to anyone in the future - a total let down.
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- Also Known As:
- Fairways Hotel Porthcawl, Wales