Was given a lovely caravan on the acorn block. Had grandchildren with us who loved the facilities they also loved the arcades .
We limited the amount they could spend in there - on the third evening our 9 year old Grandson wanted the last of his limit to continue playing a 10p machine as there was a £5 pound note balancing on the edge. As we were giving the last of his allowance an attendant came and opened the machine picked up the £5 pound note and moved it to the back of the machine so that it couldn't drop.
Awful behaviour what message is that giving out. It's just a little controlled fun for the children but as we all witnessed this guy who was apparently in charge shows the camp site in a very unprofessional light.
When challenged on his behaviour we were asked to leave if we didn't like it. Really good customer service!
This was on 22/04/2014 20:00 in the arcade opposite the showdom
- Official Description (provided by the hotel):
- One fantsatic big family fun park!You bring the family - we'll supply all the entertainment with crazy kids' clubs, our fabulous Splashland indoor pool, wet and wild outdoor play, bowling, bingo and basketball. And that's just for starters! When you're not whizzing down zip wires and watching live shows, you're only a hop, skip and a jump from a blue flag beach and countless other fantastic visitor attractions. * One of the UK's largest holiday parks * Right on the edge of a lovely Blue Flag beach * Explore the Glamorgan Heritage Coastline * Fantastic Splashland pirate themed pool * Live Showtime Entertainment every night ... more less
- Also Known As:
- Trecco Bay Holiday Park Hotel Porthcawl
- Parkdean - Trecco Bay Holiday Park Porthcawl, Wales