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“Truley awful!!!!”
1 of 5 bubbles Review of Elstree Inn

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Elstree Inn
Ranked #6 of 6 Hotels in Borehamwood
York, England
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Truley awful!!!!”
Reviewed 14 January 2008

We booked this hotel via Laterooms.com for a one night stay in December. We booked a twin room for £46 so weren't expecting the Ritz!

What we got was a dirty, unsecure and just horrible room. Our room was on the 1st floor. I'm sure the hotel's website says it's been recently refurbished...if it has we were in another wing because it was definitely not refurbished.

The room itself was, on one hand, a good size but on the other hand dirty and in desperate need of repair. The walls were dirty, with chunks of paint missing, the TV worked but had no ariel, the door closed but rattled and didn't seem to fit into the lock properly (we were very dubious about leaving things in the room) and we had a window but it was covered by strange frosting so no light come in, although i think it looked out on a brick wall anyway.

The bathroom was AWFUL! The sink had been smashed and had a big chunk missing from it (which they'd utilised as a place to store the plug!), the shower was absolutely filthy with what was clearly years old dirt and mould all over the walls and around the showertray.
The first thing I do in a hotel room is check the bed to see if the sheets are clean. Surprisingly these were not! The bottom sheet had been changed but the top sheet and duvet cover had clearly been on for a while and included some lovely stains. I called down to reception to ask for new bedding - no problem was the reply. About 10 minutes later a lady arrived, handed me a duvet cover and left. Nevermind changing it for me, she didn't even wait to take away the dirty linen!!

Luckily we were only there for one night and were using it as a base for going out in London in the evening. One plus about the hotel is that it is just a short walk to the train station which offers a direct line into St Pancras in about 20mins. I'm sure the room looked better when we returned after a few drinks but the next morning looked even worse!

If we could have found another hotel at short notice we would have definitely moved. Stay here at your peril!!!

  • Liked — Close to train station, has free car park
  • Disliked — Dirty, unhelpful staff, didn't feel very safe.
  • Stayed December 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank emma9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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188 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Prague
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 May 2007

Its only a little hotel but they really do make up for the size with a warm welcome from lovely staff who were ever so helpfull. I can be quite fussy when it comes to hotels but both myself and my girlfriend thought it was lovely.It is very homely and they even have sky on the television and the location is superb with everything you will ever need in short walking distance.I will definately stay here again!

  • Liked — The location and the friendliness of the staff
  • Disliked — The cleaners attitude
  • Stayed May 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank madpad3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
168 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 262 helpful votes
Reviewed 1 November 2006

We stayed overnight on Saturday 26 August 2006 in a double room. The hotel is located in Borehamwood which has a train station on a route between King's Cross, London and Luton Airport. The hotel itself is very central as it is located just off the main high street which some of the room overlook. There is a private car park. The staff were very helpful and our room was allocated quickly. The room itself although small was very clean and tidy with ensuit shower. We did not spend much time there as we went out and returned late in the evening. Our room overlooked the high street and was above a public house and there was quite a lot of noise from people in the street late at night. I can not recall if brekfast was offered as we did not eat there. We would be happy to stay there again as it was clean and good value for money but we would ask for a room away from the front of the high street and would recommend others to do the same.

  • Liked — very clean and value for money
  • Disliked — noise from people in the street outside late a night
  • Tips/Secrets — great location for accessing/ commuting into London butask for a room away from the high street
  • Stayed August 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lovetotravel1704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Elstree Inn

Property: Elstree Inn
Address: 148-150 Shenley Road, Borehamwood WD6 1EQ, England
Region: United Kingdom > England > Hertfordshire > Borehamwood
Amenities:
Free Parking
Hotel Style:
Ranked #6 of 6 Hotels in Borehamwood
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Elstree Inn 2.5*
Number of rooms: 28
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