Don't know where to start!
My cousin and I booked the Paloma Pasha after receiving great reviews from other members of Tripadvisor. Our holiday was part of my 40th Birthday celebrations.
We arrived after a 50 minute minibus ride to such a wonderful check in. We were greeted warmly by Mehmet and another gentleman (so sorry, cant remember his name but wore a grey suit) to be told we had been upgraded to a Terrace Suite. My goodness what a wonderful surprise!
We were allocated room 150 which was totally amazing. Ground floor with direct pool access which two terraces, one with comfy lounger chairs and table and the second with 2 wooden sunbeds with cushions and an amazing hot tub. To top it all, a direct view of the beach, how lucky were we?! Our room was spotlessly clean, in fact the whole hotel is.
We had an amazing week even with a few laughable hiccups, nothing was too much trouble for any of the staff, Emma and Yasemin from Guest Relations were so informative and we loved to have little chats with them, so accommodating and professional. I don't understand other reviews who have said that the bar staff aren't very friendly, a simple please and thank you with a smile is all they are looking for. We made some great friends during our holiday and when we left some the waiters, Martin (Entertainment Manager) and Yasemin came to say goodbye, another holidaymaker made the comment 'that we must of made an impression' yes, being friendly, using our manners and acknowledging how hard they work means a lot to the staff.
We found the food to be excellent, I put 3 pounds on in weight! The main restaurant has such a vast array of different food and they really do cater for everyone. No one, even fussy eaters will go hungry at this hotel. We were lucky enough to eat at 2 of the Al a Carte restaurants, Safran and Ada, what amazing food and again the staff were so funny and friendly. The Safran staff presented me with a beautiful birthday cake and bottle of champagne.
I cannot forget Hasan 'our waiter' who served us most meal times, what a credit to the hotel, so professional, he only had to see us coming and had a table ready together with our usual tipples of dry white wine and Malibu and Coke, all this with a smile. We never saw him stop, he was totally 'on it' you never needed to ask for anything, he was one step ahead.
There is so much I could say about this hotel but, other reviews do get it spot on. I really would love to return.
Thank you Emma, Martin, Mehmet, Yasemin, Serkan, Hasan and all of the wonderful staff at the Paloma Pasha.
Hope to see you all again soon.
Nicola & Tash xxx
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- Also Known As:
- Paloma Pasha Hotel Ozdere