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“Nice Park”

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Ocean Edge Leisure Park
Certificate of Excellence
Leicester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice Park”
Reviewed 21 August 2014

We enjoyed our stay on park and the reception staff were friendly and helpful. Caravan was spotless and nice little extras like chocolates and complimentary tea and coffee.

This is more of a quiet relaxing park and not alot to do for older children and teenagers. Did have a disco for teenagers on last night there but nothing else.

Most staff friendly and helpful apart from entertainment staff. They seemed as if they really did not want to be there and not really engaging with the children. Have been on other Park resorts sites and their entertainment and funstars were 100 times better. Entertainment manager needs to invoke some team spirit and perhaps a bit of a kick up the backside.

The park itself was nice and clean and well kept and our little ones loved the indoor play area.
security staff were brilliant with dealing with troublesome teenagers.

Also took our Labrador with us and staff were very helpful when called before to ask questions about bringing a dog to the site after seeing another review. Gail was helpful and jolly everytime we asked her about anything to do with the park. We were also allowed to leave our dog in the caravan whilst we used the facilities on the park. This was after speaking to Gail who spoke to the Park Manager.

Swimming pool facilities for Disabled people needs reviewing as no shower seat or chair for disabled shower and had to sit on floor to shower.

Overall not a bad holiday but some improvements needed.

Room Tip: Ocean drive is good to request as close to all facilities.
See more room tips
  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Simon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SouthLakelandParks, General Manager at Ocean Edge Leisure Park, responded to this review, 27 August 2014
Thank you for your kind words regarding your recent stay with us here at Ocean Edge. I’m very sorry to read of your disappointment with the Entertainment’s team as the feedback has always been positive so far but we have discussed these with the whole team and will look at areas of improvement where possible. I am pleased however that you appear to have enjoyed your holiday with us overall and look forward to welcoming you back in the future.
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639 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Any
English first
leeds
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 August 2014

we thoroughly enjoyed our stay at Ocean Edge - the caravans and park were clean and the staff were so friendly and helpful - in fact nothing was a trouble. The swimming pool was clean and the lifeguards were wonderful.
The site is a little way out but near to so many places to visit its brilliant..
We would definitely go back again and hopefully very soon.

Stayed June 2014, travelled as a couple
Helpful?
5 Thank pam541
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SouthLakelandParks, General Manager at Ocean Edge Leisure Park, responded to this review, 27 August 2014
Thank you for your kind words regarding your stay with us in June this year. It is very rewarding for all the team to know that their hard work is appreciated in terms of park cleanliness, caravan cleanliness and of course the staff friendliness! We very much look forward to another visit from you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 August 2014 via mobile

A great park that is immaculately kept with some very friendly staff. Situated in a lovely spot on the seafront and the facilities are clean and welcoming. Shop could open a little later but a very minor quibble.
Caravan was very modern and Lynsey had done a superb job of cleaning it for our arrival. Well done all

Stayed August 2014
Helpful?
4 Thank Dean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SouthLakelandParks, General Manager at Ocean Edge Leisure Park, responded to this review, 20 August 2014
Thank you for your glowing comments concerning your stay with us here at Ocean Edge! We are of course delighted you found the park immaculately kept and that you found the team very friendly. I have the pleasure in passing on your compliments, especially to Lynsey for your clean holiday home! Thank you for taking the time to leave a review and we looking forward to welcoming in back in the future.
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Great Yarmouth, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 August 2014

we had a great time at ocean edge caravan park,the staff were all very accomodating and very helpful, if you had problems withe caravan they were very quick to sort them out.we couldnt fault anything with the service of maintennance and the security staff were very welcoming and friendly yes we would like to come back again.the park was very clean and lovely to walk around its nice to see a park that takes pride in its appearance and entertainment.

Stayed July 2014, travelled with family
Helpful?
5 Thank clifford c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SouthLakelandParks, General Manager at Ocean Edge Leisure Park, responded to this review, 20 August 2014
Thank you for you very kind words following your recent stay with us here at Ocean Edge! We are flattered by your comments and we certainly do like to take pride in our park! I again have pleasure in passing on your very kind words to our team especially the Maintenance, Security and Entertainment! Thank you once again for taking the time to leave a review regarding your stay here at Ocean Edge Holiday Park.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Midlands, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 August 2014

Had a great time here in August.
The staff were extremely helpful and the caravan was cleaned thoroughly when we arrived.
The kids loved it and didn't want to leave. There was plenty for them to do and we felt safe letting them go off to the park or shop etc.
Great site.

Stayed August 2014, travelled with family
Helpful?
4 Thank mc0205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SouthLakelandParks, General Manager at Ocean Edge Leisure Park, responded to this review, 18 August 2014
Thank you for your kind comments regarding your stay at Ocean Edge this month! We are delighted to read you found the staff so helpful, the caravan so clean and you felt the park a safe environment for your children – exactly what we aim to achieve! Thank you again for taking the time to leave your review as it is much appreciated by the team here!
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Manchester
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 August 2014

I love this park so much though it has changed so much this year cxxxx I never want to leave this park and the team stars are lovely and the water activities are amazing xxx I've met a lot of new people on this park and it has been amazing xx it has a lovely surrounding area and great facilities the swimming pool should be warmer though xxx

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Zoe-beaumont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SouthLakelandParks, General Manager at Ocean Edge Leisure Park, responded to this review, 18 August 2014
Thank you Zoe for your kind comments regarding your stay at Ocean Edge. I’m delighted to read you enjoy the team stars so much and that you’ve made so many friends! I will pass on your comments regarding the water temperture in the pool to the leisure manager and I am sorry it wasnt warm enough for you. Thank you again for leaving a review and hopefully see you soon in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Yorkshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 August 2014

Hi Myself and Take All That would like to say Thankyou to Your Great Staff for looking after us on Saturday when we Performed for you. and also great a Crowd, would also like to say a very bigs thanks to your ents Manager and Security who went the extra mile when one of our Guys became ill after the show. You have a great park and fingers crossed we can return soon cheers

  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank Piers M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SouthLakelandParks, General Manager at Ocean Edge Leisure Park, responded to this review, 8 August 2014
Thank you for your kind feedback! It was a pleasure to welcome you to Ocean Edge Caravan Park and I am so pleased the team here looked after you so well! Look forward to seeing you again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ocean Edge Leisure Park

Property: Ocean Edge Leisure Park
Address: Moneyclose Lane, Heysham LA3 2XA, England
Region: United Kingdom > England > Lancashire > Heysham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Speciality Lodging in Heysham
Hotel Class:4 star — Ocean Edge Leisure Park 4*
Number of rooms: 34
Official Description (provided by the hotel):
Ocean Edge Holiday Park is set in a cliff top location, on the southern shores of Morecambe Bay. There's plenty to keep the family entertained here with an outdoor and indoor play area, family beer garden, Boathouse Bar & Restaurant, indoor heated swimming pool, sauna and brand weather multi-use sports pitch. **New For 2016** A newly refurbished bigger and better arcade area! With extensive investment into the park over the last 2 years Ocean Edge's new and modern facilities make it the perfect base for exploring the North West of England and beyond! Only a 40 minute drive to Blackpool and 40 minutes to the heart of the Lake District, Ocean Edge is a perfect base for exploring. ... more   less 

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