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“Immaculate comfortable, and friendly staff. Food service poor.”

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Ibis Bradford Shipley
Ranked #1 of 2 Hotels in Shipley
Certificate of Excellence
GreenLeadersBronze level
Matlock, United Kingdom
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Immaculate comfortable, and friendly staff. Food service poor.”
Reviewed 22 December 2013

We stayed here over Christmas to be near to our family, and because we have two dogs who always travel with us. The price was very reasonable as well. First impressions of the hotel were excellent. It is spotlessly clean with welcoming and comfortable rooms. It is convenient for Bradford (20 mins) and Leeds (30 mins). The reception staff ( who also cover the bar and restaurant) are very friendly and helpful and nothing seems too much trouble.
Our one point of criticism was with the restaurant. The menu is not extensive but perfectly adequate for the type of hotel. However, over an hour to (presumably) defrost and serve a hot baguette and a fish pie is just not acceptable!!! I would not wish to criticise in any way the young lady tasked with preparing our meal. She was very apologetic and clearly following the rules laid down for preparation of these meals according to the company standard. It is the standards that need looking at. The food was tasty enough though hardly 'man size' portions and not cheap but not unreasonably priced.
In short, I would recommend this hotel most highly; but plan to eat elsewhere!!!

Room Tip: We asked for a room right at the end of a corridor so that the dogs would not react to people walkin...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerBradford, General Manager at Ibis Bradford Shipley, responded to this review, 30 December 2013
Dear Guest

Thank You so much for your very kind review of ibis Bradford we are delighted you enjoyed your stay with us. I apologise for the shortfall in service regarding your food order and I will fully investigate this matter. We look forward to welcoming you back very soon.

Kind Regards

John Holroyd

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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English first
San Miguel de Salinas, Spain
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 December 2013 via mobile

Had a fantastic three nights stay, the hotel is spotless and the staff can't do enough for you. The breakfast was beautifully cooked and layered out lovely. Our room looked out onto the canal and the next time I stop will ask for the same view, the hotel is also perfectly situated for all the amenities.

Stayed December 2013, travelled with friends
Helpful?
1 Thank Cazzie550
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerBradford, General Manager at Ibis Bradford Shipley, responded to this review, 10 December 2013
Dear Guest

Thank You very much for your kind review, the team and I are delighted you enjoyed your stay with us and your feedback is very valuable to us. We look forward to welcoming you back soon.

Kind Regards

John Holroyd

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Bradford Shipley

Property: Ibis Bradford Shipley
Address: Salts Mill Road, Shipley, Bradford BD18 3ST, England
Phone Number:
Region: United Kingdom > England > Yorkshire > West Yorkshire > Bradford > Shipley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Shipley
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis Bradford Shipley 2*
Number of rooms: 78
Official Description (provided by the hotel):
Free Wifi now throughout the hotel! Ibis Bradford has a fantastic canal side location, 5 minutes walk from the Unesco world heritage site of Saltaire Village. Railway station just 3 minutes walk away and a 10 min train journey to Leeds. ... more   less 
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Also Known As:
Ibis Bradford Shipley Hotel Bradford
Accor Bradford Shipley

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