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“Beautiful hotel, but.....”

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Gran Hotel La Hacienda
Ranked #5 of 8 Hotels in La Pineda
Reviewed 3 August 2014

Is a lovely hotel, lovely rooms, friendly staff. Would be nice if they have put on their website, that there are small fees to pay for, ie: towel hire just to use indoor pool as you are not allowed your own (every time you want to use it) can you imagine how much they are making!fee for swimming caps unless you got your own, paddle bats, fridge, safe and iron. Don't think the food was so great, same with entertainment (not in English), not much activities for the older teenagers except for the odd football and outdoor pool. The pool was a little small and the indoor pool isn't heated as stated. I personally don't think its a holiday resort for English speaking. It is however on an excellent bus route which takes you to places like barcelona, salou, Reus, tarragona, cambrils. Unsure of atmosphere itself. The location isn't great, it's a shame hotel is beautiful .

  • Stayed: July 2014
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3  Thank Redcatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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122 - 128 of 977 reviews

Reviewed 28 July 2014 via mobile

Me and my girlfriend stayed here on the 14th july 2014 we are both 32.
We were all inclusive the food was ok my girlfriend loved it, I on the other hand didn't, but I don't like fish so this could be my issue.
The hotel room was cleaned every day and all staff were very helpful.
The pool is very nice with a bar close (happy days)
There was one person who really made our holiday and he was Gianfry Sessa aka (John Franco ) the animation team leader, he is one special guy who made us feel very welcome and he is very funny. He really did make our lovely holiday fantastic, any advise from me would be, join in when "John Franco" is about. Thank u la hacienda for a lovely 7day break.

  • Stayed: June 2014
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4  Thank Andrew-dagenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014

My daughter and I went there in May for a short break. Lovely hotel, good sized rooms, friendly staff and excellent food. We had a great afternoon in the spa. The gym only just lives up to its name! The only downside was that we had a disturbed night on the Saturday as our room was very close to a private function that carried on late and we had a very early flight the next morning. Some warning or an apology would have been good. But overall a great hotel.

Room Tip: Away from the entertainment area!
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  • Stayed: May 2014, travelled with family
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6  Thank TJC1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014

It is a lovely hotel, lovely rooms, friendly staff and great facilities. It is on an excellent bus route which takes you to places like barcelona nou camp Reus, tarragona, cambrils. We met loads of Spanish, french, Irish and british families. The hotel has lots of activities - footbAll, water polo, darts, pool, shooting and dancing. I went with my husband, and two sons 13 and 17 year olds. My older son loved the gym. My younger son played football day and night. Lovely atmosphere and spotlessy clean. The location isn't great but the hotel is fabulous.

  • Stayed: July 2014, travelled with family
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5  Thank fdaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristina L, Guest Relations Manager at Gran Hotel La Hacienda, responded to this reviewResponded 6 July 2014
Google Translation

muchas gracias , por su opinion y sinceramente nos agradaria verles de nuevo con nosotros. cuando despues de un trabajo tan " poco agradecido" como es el estar al servicio de alguien y nos pone un comentario asi, nos da fuerzas y nos llena de orgullo el haber elegido esta bonita profesion y te sientes tan satisfecho que olvidas otros comentarios proto.
sinceramento gracias en nombre de todo el equipo que formamos HOTEL HACIENDA


Atentamente
la direccion

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

This hotel is a lovely hotel with welcoming staff and great facility's, they have a great spa lovely pools indoor and out! It's good if you wish to travel to Barcelona and Salou's nightlife. I'd say it's a great hotel but it's probably better for families.

  • Stayed: June 2014
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7  Thank 1991kia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

my husband and i took our two children here at the beginning of June and i must say i thought the hotel was fantastic.when we arrived the first thing i noticed was the spectacular lobby and it smelled beautiful. the rooms were spotlessly clean and were serviced every day. it was very quiet the week we were there and the children mostly had the pool to themselves which was great. there was a large selection of food in the restaurant and the staff were very friendly and attentive.the bar staff were lovely and always very friendly.I was so impressed with the childrens entertainers they were absolutely fantastic and they made my children so welcome and treated them so well. It was my sons 7th birthday while we were there and they had a party for him at the mini disco with cake balloons etc.The kids club was from 11.00am-1pm and then again from 3.30pm-7.00pm so it gives parents time to themselves.the beach is a short walk away and there is a nice relaxed strip, although if you want more lively you can take the bus into salou which is not far.I will definitely be returning to this hotel

  • Stayed: June 2014, travelled with family
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8  Thank elaineo h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2014

I stayed at the hotel at the end of May 2014 with my daughter and must say it exceeded our expectations. The hotel is very clean and well maintained and the food was good with a wide selection at all times.

I'm always a bit baffled by reviews which seem to be unhappy with the fact that staff and other guests are Spanish - it is in Spain after all! We found the staff extremely helpful and friendly, and all the guests were similarly pleasant. I also have to pay special tribute to the animacion team - while my 5 year old daughter didn't go to the kids club (which was recommended) the team were fantastic with all the kids of all nationalities at the mini disco. My daughter had a ball, and they made her very welcome.

The hotel is well located in La Pineda, about 5 minutes from a nice quiet beach, 15 minutes from Aquopolis and adjacent to a bus stop connecting to Port Aventura, Barcelona etc. We visited Port Aventura a few times and tended to taxi rather than get the bus - 5 mins versus 45 mins and around €10 rather than €5 for the two of us. Pineda itself is fairly quiet, but a nice enough place. There is a nice, clean beach and a water park and plenty of choice for eating out. Not a lot of English pubs or fish and chips, so if that's your thing probably best to stay in Salou.

All in all, I would wholeheartedly recommend this hotel for families for a quiet break

Room Tip: Our room overlooking the pool was nice and quiet. Some of the outward facing rooms would have a bit...
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  • Stayed: May 2014, travelled with family
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4  Thank Stuart W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gran Hotel La Hacienda

Address: Plaza de la Union Europa 1, 43481 La Pineda, Spain
Region: Spain > Catalonia > Province of Tarragona > Costa Dorada > La Pineda
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in La Pineda
#4 Family Hotel in La Pineda
Price Range: £50 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Gran Hotel La Hacienda 4.5*
Number of rooms: 260
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Also Known As:
Gran Hotel La Pineda
Gran Hacienda Hotel
Gran Hotel La Hacienda La Pineda, Costa Dorada, Spain

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