My family and myself (me hubbie and two children age 5 and 1) have just returned from a lovely week at the Estival Park hotel complex in La Pineda. I will break my review into sections.
Reception on arrival: We arrived local time around 11am after the early flight from Luton Airport. As expected our room wasnt ready (not many hotels can you check in till the pm) We were given our room number and hotel details and our all inclusive wrist bands and the Thomson rep helped us put our luggage in the luggage hold room. We went down to the outside seating area and just waited only with other families and couples and as we already had our wristbands could use these straight away. The reception staff were helpful and friendly. Our room was ready a couple of hours later.
The Room: We were given a top floor pool side room as requested, this had a lovely view over the pool in hotel 2 and could see the beach and the sead and the port of Terragona. On arrival to the room we noticed that the corridors could do with a bit of a revamp (but this is a very busy hotel and cleaners were cleaning all the time)
Our room was very large which was good as we had two large single beds a childrens bed and a cot. On arrival the cot was not in the room but after a visit to reception this was quickly brought to us. However the travel cot they brought to us was not to standard and was dirty around the edges and very well used. I mentioned this to the Thomson rep and this was replaced within half an hour. The bedding on the cot was spotless and very clean as were all of the beds.
Some other areas of our room were tired and needed fixing trim handing of units and wardrobe door was pushed in and wouldnt open this was again rectified very quickly and they also came and re cleaned the bathroom for us. Like previously stated the hotel is very well used and could do with a bit of updating. The room was cleaned well each day and beds made and towels replaced ( these were also very clean and soft). We did have a bit of noise from a generator or air con unit that was on the roof near us which did wake me most nights but children (or hubbie!)didnt hear it !!
The Pool: you could use and of the pools in all three hotels we chose to use hotel 1's pool most of the time as this was quieter and you could walk into it like the sea so we found it better for our young children. All three were kept clean at all times with the water being tested through the day.
Hotel Grounds: The grounds were gorgeous and very well kept bins and tables cleaned throughout the day.
Food: We found the food to be very good and well cooked, Some things were repeated on a dailey basis but there were always different things too. The resturant as buffett style could get very busy but we never had to que to get in. If you want a sit down resurant then a family hotel is not for you as of courde there will be children about. The resurant was well cleaned and food replaced even when trays were still half fully. The staff worked very hard in here. No one had any problems witht he food. And there was always something for our baby to eat too. You need to remember you are in a different country so things wont be the same as home !!
The Staff: we found most of the staff to be lovely. They always took time to talk to us and our children. Again a smile or hello to them and they are nice to you. They all work very hard to keep the hotel going and clean. Some do not speak much english but then most of us donet speak mych spanish !! My parents are still there for a few days and they were asked at dinner last night where we were.
Some people moan about the rude russian guests well there are a few that are and they are very stern but there were aslo some less desirable English guests too !
Entertainment: we didnt use the kids club but the girls that run it are lovely. Both our boys enjoyed the nightly mini disco also run byt these girls and as we joined in the games around the pool on the days we were there they also spoke eveythime you see them and were very welcoming. evening entertainment is not for us although a couple of acts were ok.
La Pineda: Lovely sea front and beach, yes to the left is the port of Tarragona which is busy with ships in and out out but the promanade is lovely and clean and lined with palm trees. To walk to the beach you walked htrough the hotel gounds and over the road. The local bus company is also very good with a member of staff at each bus stop helping the visitors. You cna buy a bus card from the bus shop on the front and this works out much cheaper. we visited terragon and by mistake left our rucksack with camera and video camer on the bus. We went into the bus staion where we got dropped off and theyrang the bus driver from the number on our ticket and he came back to the station with our bag a big relief (would have never have got it back in this country!!) Here we went on the road train which took us round this was very good for the money you could get on and off witht the ticket all day we stayed on and went round twice as it was very busy getting back on esp with a baby and a buggy ! You were also given headphones to listen to on the way round. we also visted Cambrils which was lovely with a marina.
All in all we had a lovely holiday, hotel could do with a bit a of a revamp in areas.We would return although we prefer to visit different places each holiday. I wouldnt say this hotel is for couples although couples were there but a nice resort for familys.
- Official Description (provided by the hotel):
- The Estival Park hotel complex is a resort in La Pineda de Vila-seca (Tarragona) covering an area of 110,000 m2 and comprising three five-storey hotel buildings with a total capacity of 899 rooms, a two-storey building (the Club Hotel) with 69 rooms, and 150 apartments managed by Estival Park within the same complex.In the centre of the complex stands the Sports, Beauty & Wellness Centre and a new leisure spa, the AQUUM Spa & Club. These facilities occupy an area of 11,250 m2 at the heart of the complex with easy access from the hotel, Club and apartment buildings. ... more less
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- Also Known As:
- Estival Park Salou Hotel La Pineda
- Estival Park Hotel Salou
- Estival Park Resort Salou
- Estival Park Salou La Pineda, Costa Dorada, Spain