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Savings alert! 11% below average rates

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Reviews (555)
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Reviewed 3 weeks ago via mobile

After reading some of the reviews I was a bit worried but this is a fantastic hotel. Plenty of sunbeds with an adult only section which kids not allowed up too there are plenty of the large beds near pool which kids can use but not the ones upstairs. The rooms are great size and cleaned every days fresh towels also and a great sized balcony we had a wicker sofa in ours. Great selection of food and a few microwaves if u like it hotter. They have 7 bars dotted around the hotel. Only downside is the entertainment is not good needs to be a bit better but other than that I would highly recommend it no big queues at slides either plastic cups are only used around pool area for safety reasons which is only right but entertainment area its glasses.

Stayed: June 2018, travelled with family
1  Thank jeanetteg035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dtropicalsplash, Manager at Magic Tropical Splash, responded to this reviewResponded 3 weeks ago

Dear Jeanette, Thank you for your nice comment. Our main goal is providing you the best stay possible and we are glad to know that we met your expectations. We would like you to contact us when you plan your next holidays in order to offer you the best price. Looking forward to welcoming you back soon. Kind regards, María Jorrín del Valle Management Tropical Splash

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Reviewed 3 weeks ago via mobile

Stayed here for 11 nights in June with our 1 and 3 year old children and we thought it was brilliant for families.
The pool area is excellent and very clean, lots of slides for kids of all ages, a soft play area for when you need them to get a bit of a rest from the sun.
Our 3 year old who was 3 weeks off 4 years old so we told them she was 4 loved the kids club for an hour a day.
Night time entertainment wasn't great but it was ok for us as our children enjoyed the mini disco but older children might be abit bored with it.
Food was good, not great but there is always something that takes your fancy and it's available virtually all day.
We ate out a couple of nights and there is plenty of nice bars n restaurants 5 mins away in La Cala and a stunning little beach or 20-30 min walk and your in Benidorm Old Town which is great.
Drinks are excellent and you get real brands which is a nice plus.
Staff were brilliant can't think of any one member of staff who wasn't friendly and welcoming.
Overall a great family get away and we are looking at booking here for next year.

Stayed: June 2018, travelled with family
1  Thank Paul230886
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dtropicalsplash, Manager at Magic Tropical Splash, responded to this reviewResponded 3 weeks ago

Dear Paul, Thank you for your nice comment. Our main goal is providing you the best stay possible and we are glad to know that we met your expectations. We would like you to contact us when you plan your next holidays in order to offer you the best price. Looking forward to welcoming you back soon. Kind regards, María Jorrín del Valle Management Tropical Splash

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Reviewed 3 weeks ago

We have just returned from this hotel after staying there for 7 days.

We had a lovely holiday and I would definitely recommend to those with young children, as there is so much for them to do.

My only criticism would be for more No smoking areas, in outside eating and drinking areas.
As a non smoker, I found it extremely frustrating to be eating my lunch in the snack bar and to have smokers all around me.
You also have to walk through the smoking area to access the entrance to the pool.

But other than that, we had a great week away

  • Stayed: June 2018, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Slan2702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Magic T, Director de Relaciones con Clientes at Magic Tropical Splash, responded to this reviewResponded 3 weeks ago


Thank you very much for staying at Magic Tropical Splash and for your kind words about your wonderful experience with us.

We are very happy to read that we were able to exceed all your expectations and make you stay memorable, despite your discontent with the smoking area, which we will take into account.

We very much hope it is not long until we have the pleasure of welcoming all your family back again.

Best redards

Duty Manager Tropical Splash.

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Reviewed 3 weeks ago via mobile

This was our 3rd year visiting Tropical Splash and we saw the same faces again for the 3rd year and the place just gets better every year, we hardly left the commplex this time as the kids are getting older and enjoyed some of the kids club activities which they haven't done in the past. We are looking for next year prices already recommend if you have a family as all the staff are great with kids especially the entertainment team. Miss it already only been back 6 days.

Stayed: June 2018, travelled with family
1  Thank Emily E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Magic T, Director de Relaciones con Clientes at Magic Tropical Splash, responded to this reviewResponded 3 weeks ago

Thank you very much for staying at Magic Tropical Splash and for your kind words about your wonderful experience with us.

We do appreciate your comments about our staff , kids play area and our entertainment team.

We do look forward to welcoming you again and if you have any special requests just let us know.

On behalf of all of us, thank you for your loyalty.

Duty Manager Tropical Splash.

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Reviewed 3 weeks ago via mobile

Fantastic holiday,don’t believe the bad reviews. Hotel great, rooms lovely- spacious , food lovely hotel staff lovely. We were put onthe 9 th floor but requested a low floor with out 4 year old. As soon as a room was available they moved us. Lovely beach 10 mins away

Stayed: June 2018, travelled with family
2  Thank louise186337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Magic T, Director de Relaciones con Clientes at Magic Tropical Splash, responded to this reviewResponded 3 weeks ago

Dear Lousise:
Thank you very much for staying at Magic Tropical Splash and for your kind words about your wonderful experience with us.


We are pleased to read that you think our hotel is great , that is our main object and it seems that from what you have written that you made the perfect choice.

We do hope we will have the pleasure of welcoming you again in the not too distant future.

On behalf of all of us, thank you for writing this very much appreciated review.

Best regards

Duty Manager Tropical Splash.

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