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“Nice hotel”

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Globales Montemar Apartments
Reviewed 14 June 2014 via mobile

I had a weeks holiday in the Hi Montenar. The facility's were nice and due to it being off season the hotel was really quiet, which was nice. Towards the end of the week there were 2 new entertainers who have been fantastic both Tamara and Sanne. Despite being so quiet they are always speaking to us and offering any activities to fill any spare time. I would definitely recommend coming to these apartments.

  • Stayed: May 2014
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1  Thank Pinkypromise8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Director General at Globales Montemar Apartments, responded to this reviewResponded 18 June 2014

Thank you very much for your nice comments.
We hope to see you soon again!!


The manager

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80 - 86 of 573 reviews

Reviewed 5 June 2014

My friend and I stayed at this hotel this past week and had the worst experience you could imagine. After arriving at the hotel a little after midnight, we checked in and were taken to our room. After leaving our belongings in the room we decided to go back to the reception to ask about the wifi to briefly alert our families of our arrival to the island(turns out the hotel only has wifi in a 3 meter radius to the reception which is separate from any of the actual apartments). Spent no more then 20 minutes messaging relatives and we headed back to the apartment. After unlocking the patio door and walking through the kitchen I noticed that my computer which I had left on the bed was gone. Seconds after my friend noticed her phone was gone and a few seconds after that she realized her purse with all of her ID's and credit cards AS WELL as her passport had all gone missing. In a panic we walked out the door, locked it and calmly walked to the reception (not wanting to draw any attention in case the possible robber or robbers were still on the premises). After notifying the clerk at the reception, the police were called. They told us to come to the station the next day with a hotel report and that they would do what they could to help. They did go to the apartment and find that who ever broke in used some sort of crowbar to pop the door open. Sleeping that night really wasn't possible- we were terrified and in complete shock.

LONG STORY SHORT, the hotel refuses to assist us in any sort of documents we ask of them and claim that this is our fault. The manager avoided us the entire trip and claimed that it wasn't his problem. He only spoke to us once, after we hunted for him for two days (it was clear he was deliberately avoiding speaking to us). First of all, what manager doesn't address a theft in his hotel? Doesn't alert the rest of the guests? That was something we found very strange. You would think if a theft that appeared to be so easy the rest of the guests should be notified in hopes that it doesn't happen again. In total we are going to end up spending over $4000 between the two of us to replace all that was taken, as well as the travel costs to Barcelona where my friend will have to apply for a new Canadian passport. The service at this hotel was BEYOND awful, it was something I could only expect out of a horror movie. I don't know if the management recently changed, as I see the other reviews have mostly been okay, but this was a HORRIBLE experience.

  • Stayed: June 2014, travelled with friends
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7  Thank Sarah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Director General at Globales Montemar Apartments, responded to this reviewResponded 9 June 2014

First of all I want to say that we are really very sorry for what happened to you being robbed! I understand it was an awfull experience but I think the reception staff did everything they could to assist you. Ofcourse whithin their possibilities like offering an other apartment directly after the robbery, letting you use the telephone and helping wherever it was possible.

Nobody in the complex is avoiding clients having problems! On the contrary: we are here to help them and I think the staff did their best.
Clients have to understand that the hotel is not reponsible for any items stolen from the apartment since every room is provided with a safe. Besides we did not have any robberies at all in the past, neither during your stay here.
We hope that the insurance will cover all the extra costs that you made because of the robbery.

Yours sincerely,

The manager.

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Reviewed 1 January 2014

My family of 6 stayed here in August self-catering: rooms are very basic and in need of updating, had no issues with cleanliness. Cala llonga is beautiful, very quiet though. Long walk back from the beach but only due to having 4 young children in 30 degree plus sun. Entertainment team were great. Would come back here just for the beach.

  • Stayed: August 2013
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4  Thank HarryHW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2014

We stayed in the apartments June 2013. First of all if like to say what a incredible time we had on the holiday. For the price we paid we couldn't have asked for anything more. We arrive in the early hours of the morning, and had an exceptional welcoming from the receptionist and assumed manager who took our suitcases up to the apartment. Yes there was a couple of flights of stairs to climb but the view was beautiful and it's out of the way.
The food was fairly basic but so has most all inclusive hotels I have been to.
The pool area was clean and looked after and was plenty of room to sun bathe - there was even sunbeds on the roof.
The apartment was fairly basic but it was clean and the beds was comfortable which is all that really matters as no one spends there holiday sat in an apartment.
It was a 5 minute walk into town and to the beach which was gorgeous, small and pleasant,
Overall I would come back here again hopefully for a longer stay, only fault I could fine was the stairs to climb to the apartment but it's obvious when booking your going to have to walk to get there.
Fabulous time in cala llonga. Thank you x

  • Stayed: June 2013, travelled with family
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7  Thank JMBxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Director General at Globales Montemar Apartments, responded to this reviewResponded 4 June 2014

Dear family,

Today we saw your opinion about the Montemar on Tripadvisor and on behalf of the whole Montemar-staff we want to say thank you! It is fantastic to hear that you had such a lovely time, since that is what we want: clients having a lovely holiday!!! We do hope that this summer we will have a lot of clients as happy as you.

The Manager

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Reviewed 29 September 2013 via mobile

Such a lovely hotel, we stayed the very last week here before the hotel closed for the season.. Basic but it's good!! The walk is not too bad to the beach, 5 mins... & there's a spar shop half way too! So good for shopping!.. Thankyou so very much for a great stay!! Will never forget the memories

  • Stayed: September 2013
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4  Thank Flashbobbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2013

The location is set up in the hills amongst pine trees, not ideal for people who are unable to walk far. We have 3 small children and didn't find this a problem. The kids entertainment was spot on. Rooms need updating. Fab little cheap holiday :)

  • Stayed: October 2012, travelled with family
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5  Thank Georgina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2013

We stayed at Montemar apartments September 2013. The resort is only 30mins from the airport so a nice short transfer. And the apartments are set in a really quiet location, you cant hear any noise from the resort. However we were disappointed with the accommodation. OntheBeach.co.uk had rated it 3* however i think its official rating is only a 2*. It is tired, at first our safe didn't work, the phone didn't work, the fan didn't work. We had 2 single beds which were at different heights and we old and squeaky. It needs a revamp. We were on the highest block which was great as it was so quiet and the balcony was big and private, however it was 75 steps up to the apartment which was exhausting. The pool area is ok.... just average.
The resort itself was a fifteen minute walk downhill with a selection of bars and cafes. Probably not enough selection for us, as they are serve just English food or pizzas. And only a few shops. The beach was amazing! Very clean. A 5 minute taxi journey takes you to La Casita restaurant which was beautiful, very posh, brilliant service, excellent food. A 10 minute taxi journey takes you to Santa Ullelia which is pretty with nice beaches, harbour, loads of restaurants etc.
Overall, a bit disappointed with the accommodation and the resort was too quiet for us. I appreciate we were on a budget, and you get what you pay for, but we have stayed in much nicer accommodation for the same price.

  • Stayed: September 2013, travelled as a couple
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2  Thank Cally S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Globales Montemar Apartments

Address: Calle Monte Kilimanjaro 15, 07849 Cala Llonga, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Cala Llonga
Amenities:
Beach Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #6 of 7 Speciality Lodging in Cala Llonga
Price Range: £81 - £237 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Globales Montemar Apartments 2*
Number of rooms: 151
Official Description (provided by the hotel):
An idyllic island, white sandy beaches, turquoise waters, romantic sunrises, these are the memories we will take home from this magnificent place. Located on a hill, surrounded by hundred-year old pine trees and a beautiful view of the mountains give the complex an especially relaxing atmosphere. This beautiful holiday complex is located in Cala Llonga, Ibiza, and is 500 metres from a beautiful sandy beach. 29 studio-apartments, 22 one-bedroom apartment and 63 two-bedroom apartments. All with balcony or terrace, equipped with kitchen, fridge, microwave, SAT TV, safe rental, bath, shower, toilet. 1 adults pool y another independent pool for children, tennis with extra charge, entertainment program for adults and children with evening shows.I ... more   less 
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Also Known As:
Hi! Montemar Apartamentos Hotel Cala Llonga
Montemar Ibiza
Apartments Montemar
Globales Montemar Apartments Cala Llonga, Ibiza

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