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“Brilliant Holiday”
Review of Hotel Costa Calero

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Hotel Costa Calero
Ranked #1 of 4 Hotels in Puerto Calero
Certificate of Excellence
Reviewed 23 April 2012

Been to Lanzarote a few times stayed in a few hotels this was definitely the best one. Exceptionally clean, friendly, helpful staff and the facilities great. Quiet location - which suited us. Nice marina, at the bottom of a very steep hill, which we liked - somewhere pretty to walk to of an evening. Maybe needs some better entertainment of an evening but not a big problem. Large hotel with 4 pools which were not overcrowded. The sunbeds not squashed together like a lot of other hotels. This helped make us feel chilled out and less hassled. Nothing against children as we have 5 but we were having holiday on our own so chose this hotel believing it was more adult orientated, which it turned out to be. Food - acceptable, could always find something to eat. Brand named drinks - a plus. Other reviews said the sea views on the higher floors were the best but we were allocated a garden room no. 150 which turned out to be ideal. Not to far from restaurant, bars and pools with the added advantage of sunbeds and extra space on the grassed part in front of patio. Overall we really enjoyed out stay and when we return to Lanzarote, in the future, would not hesitate going back to this hotel.
Thank you for a wonderful stay.

Room Tip: Loved our room and looking around I don't think I would have minded any.
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  • Stayed: March 2012, travelled as a couple
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4  Thank angelica8StHelens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,601 - 2,607 of 3,820 reviews

Reviewed 23 April 2012

This hotel is fantastic and a very easy place to be on your own and just relax. Comfortable and very clean room, great food with masses of fresh salad, fruit and vegetables and an excellent thermal spa facility. Only small disappointment was that in April none of the pools (even the heated one) were really warm enough to swim in.

Room Tip: Sea view rooms on third floor or above are the ones with the best views
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  • Stayed: April 2012, travelled solo
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4  Thank Magsleics27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2012

We stayed at the Costa Calero March this year having booked the holiday through First Choice. We had never been to Lanzarote before and booked the hotel from the high trip advisor rating. I can honestly say we had a fabulous time here and we would go back anytime. It was a full Thomson flight to Lanzarote but the transfer to the hotel was by mini bus as only us and another 5 people went there. Not a problem as we didn’t have to endure the drop of delay of a coach transfer and were at the hotel in about 15 minutes. The reception was warm and welcoming and quick to book in as there were so few of us. You do have to pay a 10 euro refundable deposit for each pool towel you want and you are given a receipt for that which you hand back when you leave. If you want a room safe there is small charge for that. The safe is electronic key coded and you put your own code in. You are given two electronic cards for your room door. These cards act as your all inclusive entitlement. So, you don’t have a wrist band but need to present these cards when you want a drink in the bars and when you have a lunch time meal. There is free Wi Fi all around the hotel. This was a bit hit and miss on occasions but was ok. It was easy enough to find the room as you are given a site map which also explains about all the hotel facilities. I can’t recall the room number but we were on the first floor and had a nice sea view. If you’re on the ground floor you probably don’t get such a nice view. The room was fine, no tea making facilities so pack your travel kettle if you want an early morning cuppa. There is fair sized fridge so you can keep drinks cool in there. Not a problem for us but there are only two English TV channels which are news channels. As we booked in about 7pm we were able to enjoy a drink in the piano bar before the evening meal. This is the main evening bar and is just off the reception area. It has an open seated area which gives you lovely views of the hotel grounds and sea. There is normally a solo act in this bar most evening playing some chilled evening back ground music. The drinks were all branded and generous!!.You could either go to the bar and get your own drinks or one of the bar stuff would come to you and take your order. We went from there to the main restaurant which is on the ground floor from the reception. This is a bustling self service style buffet restaurant which is split into separate eating areas. This means you don’t get the big canteen feeling you get in some all inclusives. You can either wait at the entrance to the restaurant and be taken to your seat or find your own table. We found the food all week to be varied enough not to be eating the same food every night. They do do a different carved meal each night such as chicken, beef, lamb. There was normally a bit of a queue for this as the chef carved up in front of you. You do get a wine list, which is great as you can have a decent bottle of wine with your meal. If your all inclusive the list is 50 -50 between free and an additional charge. The free ones are excellent so don’t get put off thinking they won’t be good. If you don’t finish the bottle they will mark it up and you can have it at your next meal. There is an open air seated area to this restaurant which is great if it’s a lovely warm evening. However if your not a smoker they do allow smoking in this area. There is a dress code for the evening meal which includes long trousers for men. There is a large theatre on the same floor as the main restaurant which also has its own bar. There is a different act on each night and there is notice board telling you what’s on. Some were good and some not so good but they passed the evening away. Breakfasts were great, cooked or continental. There was the occasional small queue for the fried eggs, but hey things take time to cook. Most breakfasts they had cava bottles open so we had a nice bucks fizz drink as well. The lunch time meal you get in a large covered open air restaurant by the pool. I have seen some negative comments about birds and you do get finches flying in and picking up bread crumbs. They don’t actually land on you while you’re eating and the staff work very hard clearing up after people leave. At the end of the day it’s an open air restaurant so you’re going to get birds. The early morning towels on loungers did strike here but not one day did we not find a nice position by the pool or in the shade. You do get a complementary free visit to the on site spa while you here. Use it!!, it is great apart from having to wear a compulsory swimming pool cap which they give you.We just laughed at how silly we looked. There are pool jet sprays, hot and cold pools and more. If you wanted to use the spa after your free visit it was only 6 euros but I think that was an out of season offer. The hotel is situated in a fabulous location. A 5 min down hill walk from the front of the hotel and you are in the Puerto Del Calero marina. This is full of boats of all sizes and values. There are shops and restaurants here. The shops are a bit expensive but there is a small supermarket if you need to pick up anything. There is also a twice weekly market which is worth a look. If you want to see some fish take a bread roll out at breakfast and throw some into the marina you will be amazed how many fish turn up. The hotel runs a free shuttle bus to the nearby town of Puerto Del Carmen. This runs about 4 times a day and only takes about 10mins. If you feel up to it you can walk to this town on the coastal path. This town is very much more commercialised and touristy. It does have a large sandy beach and that’s probably the best thing about it. If your into getting about on organised excursions my top tip is find one of the local last minute travel booking offices in Del Carmen. In the first choice welcome talk they offer a Grand Island tour at 60 euros per person. Last min had same tour at 45 euros and they picked up at the hotel. If you’re lucky enough to have the tour guide Michael you will have a great time. So funny and informative. Finally, we had a great time at this hotel and would recommend it to anyone. Hope this review helps

  • Stayed: March 2012, travelled as a couple
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10  Thank KevinA19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2012

This is a really well planned hotel, the grounds are much larger than is the norm in Spain or the Canaries. The result is that when you are on the sunbeds you never feel crowded. There is a parasol for every two sunbeds. Both inside and outside,the hotel is always immaculate, even the sunbeds are cleaned, not just hosed down regularly.
Reception was always efficient and friendly. We had e-mailed in advance to request a room in the main building close to a lift. Room 430 ticked all the boxes. Again the room was always clean and while not over large was adequate and had plenty of storage space. The room safe was on a shelf at eye level - I hate those on the floor!
The staff were without exception helpful and efficient and went out of the way to make our stay pleasant.
The disappointment for us was the food. The brochure had given a score of 93% and we felt it was no more than 80%, so rather than exceptional it was very average. Breakfast was OK, but in the restaurant by the pool the food at lunchtime was not as good as that we have had at various Riu hotels. Dinner was fine for salad lovers but not as good for others. On the second week we did have three carveries and an excellent fresh salmon - best we have tasted in Spain or the Canaries. Could have been more warm vegatables but we did not starve.
The hotel Wifi was excellent with reception over a wide area, even by the pool.
So apart from feeling a little let down by the food it was a very relaxing and enjoyable holiday and we could recommend it.

  • Stayed: March 2012, travelled as a couple
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Thank Reroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2012

Transfer from the airport, 15 minutes. Check in, quick and easy. Room clean, airy and spacious, tv with bbc world news and sky news. No kettle or refreshments in room. Bear this in mind if you want a late cup of tea, can't get one after 10pm till 9am next morning. Food, quality and great selection. Only negative is the fact we have a 23 month old, majority of hotel guests booked through saga and were retired. Felt like they didn't like our lad making any noise or attempting to eat his tea on his own, lots of comments and locked eyes on us, snooty comments etc. hotel tailored to older guests, nothing for toddlers to do in the day, small park on site takes care of half an our but that's it. Pools were to cold but that is not the fault of the hotel. Summary, quality hotel, quality food but not suitable for youngsters.

  • Stayed: April 2012
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1  Thank Howell15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2012

I have just returned back from a two week holiday here. I m 21 years old and travelled with my parents.
HOTEL
The hotel is well laid out. There is 4 swimming pools in the grounds (1 for children, 1 saltwater, 1 heated and a freshwater one) all the swimming pools were very clean and of good size. There were plenty of sun loungers so you will always find some, they were spread out over the hotel of the complex so you could always find one near the pool or if you like in quieter areas. There was a little beach area and a grass area too. The gardens were very well kept. The hotel is shaped in a L shape so most if not all the rooms got sea view. Are room was on the 4th floor and not too far away from the main part, we were near the piano bar but never got disturbed when sleeping.
There is a little Internet area which was €1 for 10mins, there was also a tv with games control in there too. The shop had all the items you would need from postcards to newspapers.
BAR
There are 3 bars open at different times. The pool bar was open 10am- 6pm. And although the hotel was full the maximum time we had to wait to be served was 5mins. The piano bar had a relaxed feel. There was a little area where you could sit outside. Some evenings they had a flutist or sax player. The entertainment area bar was open from 9 pm. All drinks served were of international and local branded even for all inclusive option.
RESTAURANT/FOOD
There are 2 restaurants. The one in the hotel building (breakfast and dinner) was laid out well so it never felt that full. There was an outside area too. The food was a buffet but also had show cooking. The outside restaurant was for lunch and again was a buffet with show cooking. There was always plenty to choose from and we were there for two weeks and never had a repeated meal. Breakfast there was fruit, cereal, bread, cakes, cooked breakfast and salad. Lunch had pasta, soup, big variety of salad and cooked. Dinner always had 2 soup options plus gazpacho. Pasta dishes, pizzas, salad, bread and a variety of cooked plus fish, meat and vegetarian. For pudding there was a huge variety of cakes, ice cream, jelly, mousses and rice pudding. The food was very good and we couldn't fault it.
ROOM
We had a standard room with an added single bed. The extra bed was a proper bed not a sofa bed. We had great views from our balcony of the harbor and Fuerventura. The room was well laid out with a desk and TV. Also plenty of storage space as it had a huge built in wardrobe. Te bathroom consisted of a bath with shower, sink, toilet and bidet. The room was cleaned daily to a high standard.
ENTERTAINMENT
The daytime entertainment was really good with a variety of activities. You were never forced to take part if you didn't want to. The entertainment ran from 10:30am to 1:00pm and then 3:00pm to 5:00pm. You could do anything from shooting, volleyball, boulles, Spanish lesson, yoga, water aerobics and many more. If you won an activity you received a medal and second place got a bottle of cava. These were presented at the end of the day on the stage at the evening entertainment. I thought this was a great touch. Kids club seemed to be popular and run everyday except Mondays.
The evening entertainment ran every night. 9:15 to 9:50 was the kids DISCO. 10pm till 11pm was the adults entertainment although many families stayed and the children were never a problem. The shows changed daily and they were never repeated during our stay. A couple of nights a week the animacian team performed, these shows were very professional and also included some of the children from kids clubs and I also appeared in one of the shows. On one of the nights they did The Lion King Musical and the costumes were really good. Also there Grammy Awards night was very good too. Other evening entertainment included professional flamenco dancers and magician. We only had one night when we were not that impressed.
STAFF
We could not fault any of the staff at all. They all worked really hard and were very friendly. I must mention Daniel the barman, Leonardo and Jose the waiters and all the animacian team who were very friendly.
OVERAL
We would all return here again. There were a range of travelers a lot from SAGA, solo travelers as well as families.

  • Stayed: April 2012, travelled with family
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9  Thank Smantha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2012

If you want a vacation in a resort, then look no further. The Costa Calero is huge, has five pools, decent rooms, good food and some interesting activities for their guests.

Our room was a bit small but clean and had a small garden terrace where you could sit and enjoy the sun. The only down side was that it was a long walk from the restaurants which was ok when the sun was shining, but at night, between the cool temperatures and the bitter wind, I was frozen by the time I got to the room.

The service at the front desk was impeccable. Really, they were friendly and helpful and just fantastic.

The food -- the breakfast and dinner buffets were amazing. The variety and quantities were fabulous, and the service was again, excellent. At one point, they served me a drink that was past the expiry date and when I brought this to their attention, they apologized profusely, offered another drink and when I refused it (a girl needs to watch her alcohol intake, after all) they ripped the bill and didn't charge me for my drink or hubby's (whose drink was fine and within the use before date).

Now for the problems..... the biggest and only problem really, is the location. The hotel doesn't face a beach, and although it has a free shuttle to the nearby beaches, it's a bit of an annoyance. Also, because it's such a great resort, it is overrun by families and retirees. And if you belong to either group, it's fabulous. But if you're a young couple on a romantic getaway, you feel out of place. Really out of place. And there's no where for you to go to escape, because it's a resort in the middle of nowhere. You have to hire a car if you want to get away, which we did in the end. If you want a holiday where you go out in the evenings, for walks along the beach, or to different restaurants/bars/pubs, then this is not the place for you.

Also, when we booked this trip we agreed to 'splurge' and not worry too much about costs. But I imagine that normally we would have considered the hotel to be a bit pricey and we would have kept an eye on the drinks bill because trust me -- it adds up to a lot in the end!

Room Tip: I would try to get a room closer to the main building
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  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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1  Thank munichgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Costa Calero

Address: Urbanizacion Puerto Calero, 35570 Puerto Calero, Lanzarote, Spain
Phone Number:
Region: Spain > Canary Islands > Lanzarote > Puerto Calero
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Puerto Calero
Price Range: £91 - £459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Costa Calero 4*
Number of rooms: 340
Official Description (provided by the hotel):
If you are looking for complete relaxation in a luxurious setting in the Canary Islands, allow yourself to be won over by the charms of the Hotel Costa Calero Talaso & SPA, a magical holiday resort built in 2004 and featuring details of Lanzarote's traditional architecture and lush tropical gardens of 27.000m2. The wonderful views of the Atlantic Ocean to be enjoyed from our delightful hotel are an invitation to rest and relaxation on Lanzarote, although we also have a modern Talaso& SPA Centre providing an active pool, Roman Baths and beauty and thalasso treatments, a new concept in spas to restore mind and body. ... more   less 
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Also Known As:
Iberostar Puerto Calero
Iberostar Hotel Costa Calero
Iberostar Costa Calero
Hotel Costa Calero Lanzarote/Puerto Calero

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