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“Great hotel, quiet location”
Review of Hotel Costa Calero

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Hotel Costa Calero
Ranked #1 of 4 Hotels in Puerto Calero
Certificate of Excellence
Durham, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great hotel, quiet location”
Reviewed 7 November 2012

We have just returned from 10 days at the The Costa Calero and have really enjoyed our 10 day stay.
We were independent travellers and the taxi from the airport cost 17 euros and took 10 mins,
The Hotel is very impressive on entrance and the reception staff were very helpful and courteous. There was no porter for bags but this was OK as the lifts and room access were convenient.
The hotel itself was very clean and the staff worked hard to keep it that way.(we only saw 1 cockroach in the whole of our stay !!There were traps around) However, one observation we make is that the seating in the piano bar on the reception floor was very stained and looked most uninviting to sit on.The seating in the adjoining lounge are were mush cleaner.
The clientele was of our age group(65+) mainly which is quite a reflection of the time of year and the quiet area.
A few families with children were there and the kids club was great especially before the evening entertainment.
The decor was is very good repair.We had booked a sea room view room and high floor. We got room 546 which was excellent. We could see all of the complex, the pool and the sea - lovely.
The room itself had a spacious balcony, adequate bathroom, ample wardrobe space, a fridge and a safety deposit box which cost us 2 euros a day - well worth it.
Most importantly the beds were extremely comfy. We had a flat screen TV but were disappointed with the English channels on offer ie Sky news, BBC world news and CNN. We also had a hairdryer and shower gel provided.
There was no coffee making facilities in the room so we took a travel kettle and coffee. It worked great for us.
We had excellent maid service every day in our room and it might be advisable to leave the maid a tip at the beginning of your stay as we did rather than the end.
The whole complex is very well laid out with 3 pools. There is one salt water pool with lane swimming. The other are not salty and the main pool has the same depth all over of approx 5'.
Sun beds suffer from the towel savers but there are always some free in either grassed areas, sandy areas or poolside somewhere.a good sized pool towel was provided by the hotel at a deposit of 10 euros each. They could be exchanged daily at shop and the deposit returned at the end of the stay
Food - was of an excellent quality.
Breakfast choice was endless and you could obviously choose your own 'menu' as the days went by, either cooked, fruit, cereal etc. there is an outdoor eating area which was always busy.
Evening meals were served in the same restaurant which had areas screen off from the vast area thus stopping the feeling of the 'canteen'.There was rather a long queue for the freshly cooked food in the evening.
AI option gave is free access to wine etc at all meal times.
Lunch was in the pool bar. There was ample choice but it is advisable to go no later than 1.30 as options tend to run out toward the end of the lunchtime session.(3. 30 pm)
In the lunchtime restaurant there were a lot of birds flying around. they were not a problem to us but don't leave your plate of food unattended on the table or they will fly in and peck it. !!
The cats around the place were no problem.
There were a lot of flies around the pool area as we sat there. Take a mozi spray to deter them landing on you.
As soon as breakfast finished the pool bar opened and drinks and snacks were available all day.
We were All Inclusive and we would recommend this as good value for money. Any manner of alcoholic beverages were on offer.
Outside the hotel was very quiet. There is a steep hill to walk down to get to the Marina and it is quite a pull back up but well worth the walk. The boats around the harbor are impressive as are the few shop and restaurants but there is promenade as such for a stroll.
There is a market on 2 days and it is worth a look for gifts etc.
There is a coastal walk to Puerto del carmen. It is a reasonable easy stroll for the more ambulant but does involve steps. It is not a very interesting experience.It takes about 2 hours to walk it and we recommend a taxi to return at a cost of 7 euros.
There is a courtesy bus too which is fine.
The animation team worked hard all day and evening but the variety of entertainment in the show bar was moderate. This bar stayed open until 1 am
We never took advantage of our free visit to the wellness centre but it looked fine.
All in all it is a very nice hotel in a quiet location which will suit a variety of person especially those on All Inclusive who wish to stay on the complex.

Room Tip: High floor. Sea view.
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  • Stayed October 2012, travelled as a couple
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Helpful?
3 Thank thefamily2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzann M, Director Comercial at Hotel Costa Calero, responded to this review, 13 November 2012
Dear guest,

Thank you very much for taking your time to express your opinion on TripAdvisor and especially for highly recommending Hotel Costa Calero. We highly appreciate your detailed and exhaustive description of your experience here.

We are very happy to hear that you enjoyed your stay here and are looking forward to welcome you again for your next vacation in our hotel!

Greetings from Lanzarote to Durham!
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Rochdale, United Kingdom
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 7 November 2012

Nice comfortable rooms. Several pools to choose from. Varied entertainment. Bit of a walk down to Marina but worth it. Not a bad location if you like snorkelling or fishing. Well located for sight seeing. Staff helpful plenty to do for the youngsters and adults alike. Only problem I found with the food was that when we were there they put roast lamb and roast beef on on the same night. You can only eat so much meat at one sitting. All inclusive probably the best bet.

  • Stayed March 2012, travelled with family
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Helpful?
Thank aponline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzann M, Director Comercial at Hotel Costa Calero, responded to this review, 13 November 2012
Dear guest,

Thank you very much for taking your time to express your opinion on TripAdvisor and to recommend our hotel.

We are very happy to hear that you were completely satisfied by your stay here and we are expecting your next visit in the near future to meet and exceed your expectations once more!

Kind regards from Lanzarote to Rochdale!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gwynedd
Level 5 Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 6 November 2012

Just returned from a very nice week at The Costa Calero, We now know why this Hotel was the "TRAVELLERS' CHOICE 2012 WINNER", we couldn't fault it, Food was very good, All the staff were very helpful, Would highly recomend.

  • Stayed October 2012, travelled with family
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    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank welshmanGwynedd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzann M, Director Comercial at Hotel Costa Calero, responded to this review, 13 November 2012
Dear guest,

Thank you very much for taking your time recommending our hotel on TripAdvisor.

We are more than happy to hear that you enjoyed your stay here.

Looking forward to welcome you again!

Greetings from Lanzarote!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holymoorside
Level 4 Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 November 2012

We went to the Costa Calero October this year. First time in Lanzarote and first holiday booked with Saga travel. We had an excellent time. Food is first class with a dinning room where we did not feel rushed, time to sit and finish your wine. Evening meal could also be eaten on the outside terrace. The star rating is well earned and finding a sunbed after breakfast and a morning walk was always possible. The Spa is exceptional very relaxing. Water taxi takes you to the purto del Carmen or the hotel courtesy bus, nice walk if not to hot. The staff were pleasent and any problems dealt with immediately. We were on the forth floor our room was large, good sized bathroom, everything you would expect of a 4 star hotel and more.

Room Tip: Higher rooms have sea view
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  • Stayed October 2012, travelled as a couple
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Helpful?
Thank Activeseniors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzann M, Director Comercial at Hotel Costa Calero, responded to this review, 13 November 2012
Dear guest,

Thank you very much for expressing your positive opinion about our hotel.
We are happy to hear that we made your very first visit of the beautiful island of Lanzarote an unforgettable experience.

Looking forward to welcome you again in hotel Costa Calero for another enjoyable stay!

Greetings from Lanzarote!
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manchester
Level 6 Contributor
109 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 6 November 2012

The hotel and staff are first class, we had no problem with sunbeds has other reviews have suggested but it was the end of october.The one and only fault was the hot food,i think the meat they use is cheap cuts, both me and my wife are not fussy eaters and finished up most meals having salad or soup and a sweet.This was our 4th holiday this year going from a 3 star in majorca to a cruise and this was by far the worst food. I think if we ever went to this hotel again i would go b&b

Room Tip: Go on the 4th or 5th floors excellant views
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  • Stayed October 2012, travelled as a couple
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Helpful?
Thank cynthia60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzann M, Director Comercial at Hotel Costa Calero, responded to this review, 13 November 2012
Dear guest,

Thank you very much for taking your time to express your opinion on TripAdvisor about our hotel and recommending it, we highly appreciate that.

We are happy to hear that you were satisfied by your overall stay here.

As regarding to the food, we are always providing a wide variety of choices at every meal. Our menu is elaborated daily, considering the balance between traditionally prepared local dishes, international cuisine and chef’s specialties. We are aiming to meet every guest’s expectations, having in mind different tastes, diet plans, nationalities, ages, etc., but of course, we are aware of the fact that taste bud’s preferences are unique and subjective.

We are hoping to see you again in our hotel!

Greeting from Lanzarote to Manchester!
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Swaffham, England, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 November 2012

Just returned from a great week at the Costa Calero. We stayed in a spotlessly clean, very large room on the fourth floor. Fully air-conditioned with a fridge for keeping the free supply of bottled water cool. The bathroom was a good size but the only problem we had, was that the toilet was a little too close to the wall, probably to make room for the bidet that never gets used anymore!!

We never had a problem finding sun beds, regardless of what time of day we went down to the pool. There were a few beds with towels on them but normally they belonged to people who had just gone for lunch or to the bar. The gardens were very well kept and the areas around the pools were kept very clean.

Breakfast was served in the large dining room and consisted of fruit, fresh and dried, yoghurts, cereals, breads, rolls, croissants and muffins. Bacon, sausages, eggs, omelettes, ham, cheeses and salamis. Fruit juices, smoothies, teas and coffee. Lunch, served in the pool bar, consisted of a number of freshly cooked meats and fish, salads, pasta dishes, rice and potatoes or chips. Evening meal served in the main restaurant gave you plenty of choice and on a few evenings was themed i.e. Chinese and Halloween.

Whilst staying at the hotel we also visited the Thelasotherapy Spa and had a relaxing time using the various facilities.

All the staff at the hotel were very courteous and friendly and spoke excellent English. Makes me feel ashamed that I have never made more of an effort to speak another language.

All in all a very relaxing holiday and I have no hesitation in recommending the hotel.

  • Stayed October 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
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Helpful?
4 Thank Judith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzann M, Director Comercial at Hotel Costa Calero, responded to this review, 16 November 2012
Hello dear Guest,

Thank you very much for taking your time and recommending our hotel.

We are more than glad to hear that we were able to make your stay here as pleasant and enjoyable as you have described it.

Looking forward to wellcome you again for another outstanding experience in hotel Costa Calero!

Greetings from Lanzarote to Swaffham!
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London, United Kingdom
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 November 2012

We stayed 20 july 2012. overall good but sunbeds are a joke! people are up at 06.30 putting towels down on them. we complained at reception and they said the invisible man will get some for us if you could find him. the towels only cost 10 euro deposit so they reserve a sunbed, go out for the day[with their own towels], and return after lunch to their prime location. Dear hotel - please please please stop this practice and remove all towels and keep the deposits. that's that sorted.

Only a few normal chairs to sit in and noy enough shady areas- but we were there in a heatwave!
And no, we're not old farts, but swim a mile before breakfast every morning in the big pool. One lane each!

We agree, too many smelly cats.

Spa out of this world. Simply gorgeous.

Air conditioning a real relief , nice and quiet too.

We would go again (with plenty of towels)

Room Tip: Near the spa [it's not troubled by the private functions]
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  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
3 Thank puntadeteno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzann M, Director Comercial at Hotel Costa Calero, responded to this review, 12 November 2012
Dear guest,

Thank you very much for taking your time to express your opinion on TripAdvisor and for recommending our hotel.

We are very happy to know that you liked your overall stay and enjoyed our spa and pool area, with regards to the sunbeds we assure you that we have enough sunbeds situated in our lush garden and pool area for all our guests. But we cannot avoid that some of them reserve sunbeds in their preferred location in advance.

We hope to welcome you soon in our hotel.

Best regards from Lanzarote to London!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Costa Calero

Property: Hotel Costa Calero
Address: Urbanizacion Puerto Calero, 35570 Puerto Calero, Lanzarote, Spain
Phone Number:
Region: Spain > Canary Islands > Lanzarote > Puerto Calero
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Puerto Calero
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Costa Calero 4*
Number of rooms: 340
Official Description (provided by the hotel):
If you are looking for complete relaxation in a luxurious setting in the Canary Islands, allow yourself to be won over by the charms of the Hotel Costa Calero Talaso & SPA, a magical holiday resort built in 2004 and featuring details of Lanzarote's traditional architecture and lush tropical gardens of 27.000m2. The wonderful views of the Atlantic Ocean to be enjoyed from our delightful hotel are an invitation to rest and relaxation on Lanzarote, although we also have a modern Talaso& SPA Centre providing an active pool, Roman Baths and beauty and thalasso treatments, a new concept in spas to restore mind and body. ... more   less 
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Also Known As:
Iberostar Puerto Calero
Iberostar Hotel Costa Calero
Iberostar Costa Calero
Hotel Costa Calero Lanzarote/Puerto Calero

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