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“The amazing Villa Jole!”
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41 reviews
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Overview
Villa -
4 Bedrooms, 5 Bathrooms, Sleeps 8
Puerto Calero, Lanzarote, Canary Islands

Reviews from our community

Excellent - based on 41 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
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English first
elainesed...
Hertfordshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The amazing Villa Jole!”
Reviewed 10 October 2016 for a stay in September 2016
1
person found this review helpful

An amazing villa which certainly has the 'wow' factor! We loved our stay (11 nights) and would definitely recommend this villa! It has a fantastic pool area which we virtually lived in during the days and the downstairs kitchen and toilet/shower room are a huge bonus. The pool was perfect, such a lovely temperature which makes a change for swimming pools abroad! The hot tub was lovely too! Inside the villa there are lots of different areas to relax and it was good to have the utility area.

The villa is in a lovely location, very close to the Marina (about a 5-10 min walk) which has some great bars and restaurants serving lovely food at really reasonable prices. There is a supermarket at the marina which sufficed as we ate out every night as it was so reasonable. We visited a restaurant in Macher which is about a 5 min cab ride, it's called La Cabana and we would highly recommend it as it is fab!

This was our 5th visit to Puerto Calero and all of the previous times we stayed at The Hesperian however now we will always return to Villa Jole as it was so relaxing and private.

Lynne, the owner was brilliant from the time we booked our holiday through to returning home and the management team Manolo and Pamela helped us when we needed them which was only to book us taxis!!

A wonderful villa and fantastic holiday, we will definitely be returning!

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Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
11 Oct 2016
Hi Elaine. Thank you so much for your 5 star review
We are so glad you had a great time. It was lovely to hear you would like to stay again and we would certainly welcome you back anytime
Kind Regards
Lynne
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
256beckyv
Surrey, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fantastic villa !! ”
Reviewed 30 September 2016 for a stay in September 2016
1
person found this review helpful

We stayed for 10 nights and can say it was a lovely villa to stay in ..
Great location to some great Resturant's in the marina .
The villa itself was very well equip and we had some great BBQ down by the pool in the evening using the outside kitchen which was definitely a plus .
We would recommend this villa to others

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
1 Oct 2016
Thank you so much for your kind words. We are glad you had an enjoyable stay and would like to welcome you back if you visit the island again
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
j c
Wolverhampton, United Kingdom
1 review
“The villa its self is nice”
Reviewed 11 August 2016 for a stay in August 2016

This is very hard to leave a bad review as its a Very nice villa everything works, nice location but i have to be honest on my stay. Before i start the owner is very nice and replyed to me and sorted the problem out straight away BUT this holiday was not cheap and the problem i had wrecked the holiday which we saved 2 years for and we wanted it to be perfect. everything was perfect on the first day until it got dark. Night time fell we went in the outside shower and a cockroche fell on me in the shower it was massive 2 inchs big. We thought ok maybe its because we are in another country. Looked around the pool area and there was loads of them , there was cockroche spray in the kitchen so to me theres been a problem before as it was nearly empty.The next day we had to buy another one costing 6 euros we told management and he just said no one has complained before maybe someone has been digging around the pool area. My kids did not dig anything up , then he had the cheek to use the spray that we payed for to spray outside. The same night there was cockroches everywhere in the games room with the pingpong balls , pool area , two on the stools,bbq area even one swimming in the pool taking a swim.To the owners defence , lynne when i contacted her direct at 9.30 pm she did get back to me at 9.40pm stating management and pest control would be there in the morning which they were. They spreyed everywhere but every day until the last day we had to collect dead cockroches up every morning also the white posion powder spreyed was everywhere and was not cleared up , we have kids so that was a hazard in my eyes. All the holiday was about with the kids was cockroches and my 8yr old would not sleep on his own as he thought one might get him in his sleep. Also the hot tub states it was salt water when we stayed it was clorine and it was very strong my white shorts had yellow on them and i have a bad rash from it now the doctor stated it was from high clorine. I am not writing this to put people off its just my review on our stay and lynne is very nice but i have to be honest as its cost us 4k with spending money. The cockroche problem was due to a blocked pipe in another street but if you stay at a hotel and they have this problem its not your problem and you would not be wanting to pay full price for it. We would of rather stayed in a standard villa with no problems. For all those people that think this is a made up review we have pictures. I really did'nt want to leave this review but for the price we payed its a must do thing. This was meant to be a stress free relaxing holiday.

Sorry lynne

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Liked best: The Pool
Liked least: Cocktoches
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Aug 2016
Hi Mr Cummings
We are so sorry you were disappointed with your stay
After your email to me on your first night regarding cockroaches I contacted the management team immediately they contacted a pest control guy who said he would be there the next morning. I emailed you back to inform you of the straight away. We were told there was a broken drain pipe in another street which is where they must have come from. I will say in 3 years of ownership and 2 years renting the property out we have not found 1 single cockroach being reported. The pest control people came out next morning as promised and cured the issue. You even sent me a thank you via email the next day to say how much you appreciated our fast response and you were happy it had been sorted. The guests that followed your stay haven't had any such issues
I cant comment on your rash but The hot tub is salt water and so is the pool
You say the villa is nice as is the location so I am not sure if knocking 2 stars off for something beyond my control that I sorted as soon as humanly possible is particularly fair.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jodie C
Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Another Amazing stay at Villa Jole”
Reviewed 14 June 2016 for a stay in June 2016
1
person found this review helpful

This was our 2nd stay at Villa Jole and was I just as impressed as the first time we stayed, the new poolside kitchen, BBQ area and new poolside shower was really impressive. The top balcony area is now a really relaxing area with the corner sofa. Not sure you could find a better villa in such a lovely part of the island. Can't wait to book again. The owner and management company make you feel very welcome and nothing is to much trouble.
The marina is also a lovely place, the restaurants all serve great food and at reasonable prices, again our favourite had to be Azure.

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Liked best: The relaxing feel of the villa.
Liked least: Nothing to comment it was all great.
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Jun 2016
Hi. Thank you again for your great review. We are glad you and you family had a great time. As ever we would welcome you to stay again in the future. Kind Regards. Lynne
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Neilbaaa
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“This is a Villa not to miss”
Reviewed 22 May 2016 for a stay in May 2016
1
person found this review helpful

From first arrival to departure this Villa was everything and more you could wish for. Spotless, well equipped and every amenity and luxury you could ask for. Spacious, clean and very comfortable. The pool area was amazing and a real sun trap. The management were excellent, regularly changing towels and easy to contact if you had any questions. An easy stroll down the hill to the marina with a wide choice of tasty restaurants and cafes. I would recommend this Villa and Resort in a heartbeat and hope to return in the not so distant future.

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Bedding & mattresses Kitchen & utensils
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Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 May 2016
Thank you very much for your kind words. We are glad you enjoyed your stay and would welcome you back in the future.
Kind Regards
Lynne
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nicola M
Leeds, United Kingdom
2 reviews
“WOW!”
Reviewed 22 April 2016 for a stay in April 2016

After reading previous reviews and looking at the great photos our expectations were very high, we were not disappointed. The villa is amazing, obviously loved by the owner, with everything you could possibly want catered for.
The downstairs area was wonderful with the warmest pool we have ever used and what a jacuzzi!
Lynne was lovely, really helpful and quick to respond as are her management team.
The villa is a short walk to the marina with plenty of good restaurants to choose from, Lynne's recommendations were spot on.
We would definitely recommend this villa and would love to return one day.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Downstairs area
Travelling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Apr 2016
Thank you very much for your 5 star review. We are glad you enjoyed your stay and we hope to welcome you back one day
Regards
Lynne
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elaine G
Exmoor National Park, United Kingdom
Level 5 Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Totally Relaxing”
Reviewed 10 April 2016 for a stay in April 2016

The Villa is everything you could ever wish for......plus some!
The pool and hot-tub were used every day so the poolside kitchen proved invaluable.
We only used the BBQ once. Having discovered the amazing restaurants within walking distance we ate out every evening and some breakfast times too! Our favourite was Azure.
Puerto Calero is a superb quiet area which made the holiday relaxing and very enjoyable.
Our 14 year old son wanted to try Scuba Diving so we found "Island Watersports" in Puerto Del Carmen. He enjoyed it so much he went on a four day open water divers course and is now qualified. I truly recommend them should any other guests want to try.
A wonderful two weeks in marvelous Villa. The only slight downside is the ping-pong table is not suitable for outdoor use.

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How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Hot-Tub & poolside kitchen
Liked least: Soft matress, bed linen not 100% cotton, indoor ping-pong table
Travelling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
11 Apr 2016
Hi
Thank you so much for your very kind review. We are glad you and your family enjoyed your stay and would welcome you back if you should visit Lanzarote again
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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