Other than the lovely lady on reception, I've never met so many unhelpful and miserable staff in one place my life. We were a group of 25 staying for 2 nights only and Individually we all had complaints about the service, one highly experienced chef who was travelling with us was told that she didn't know what she was talking about when she said that the fish she was served was off. As i said, other than the lady on reception none of the other staff we encountered had any understanding of customer service, it was if they were doing us a favour letting us stay there. Other complaints.....telly didn't work in the room, bathrooms too small, food dreadful, bar closes at 11pm and when we were trying to do some printing at reception we were warned to do it quickly because when the boss gets back he will go mad if he sees us printing. On a positive note the pool terrace is quite nice. Please note I have never had to write a bad review of a place before despite working in an industry where I am constantly travelling and staying in different places. If you have to stay in this town try the rural hotel down in the village its great.
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- Also Known As:
- Rural Paradise Las Tirajanas Hotel San Bartolome De Tirajana
- Hotel Rural Las Tirajanas Gran Canaria, Spain