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“Cosy and welcoming, fabulous location, but...”

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Hotel Rural Las Tirajanas
Certificate of Excellence
Edinburgh, United Kingdom
Level 5 Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Cosy and welcoming, fabulous location, but...”
Reviewed 20 September 2013

This was our third trip to GC. We'd previously stayed at the Gloria Palace in Maspalomas, which was decent. On one of our drives through the island we saw this red alpine-looking place on top of a mountain and wondered what it could be, because it looked amazing. A few months later TUI was offering a promotion and apparently we got our answer.

I'm giving it 4/5 because I felt it was better than average, although I'd give it a 3.5 if I could.

First, I noticed it was blissfully free of Chavs and just 60 rooms. Not the standard GC behemoth.

Yes, the location and views are spectacular. We had excellent service for the most part start to finish. It's a little weird in the bar/lounge area because sometimes the front desk person has to go to the bar and make/serve your drink in the evening, then run back to the front desk. Or someone from the restaurant has to be called over to get your drinks and tapas.

The buffets were hit or miss. Breakfast was overall good. Lots of good local fruit and produce, an omelet station. They pride themselves on serving local foods and produce and they're mostly above average. Presentation is lacking and if you get there at the tail end of dinner (which ends at 9, usually when dinner is just getting started in Spain) things look a bit dried out. There aren't many other options nearby for dinner though. There were quite a few healthy options such as simply grilled fish most nights and lots of fresh veggies. Nicely curated selection of wines available.

However, the a la carte meal we had was really quite good. The lunch menu was varied and had an excellent steak (cooked perfectly to order medium rare) and braised goat. The daily tapas are a good value. However the ubiquitous papas arrugadas (wrinkled potatoes) with red mojo sauce are 1,50 in the lobby but 6,50 at lunch for the same portion. Not sure what that's about. I know, I tried both to see what the deal was. The difference is 5 Euros. They're delicious though.

Rooms are Spanish rustic, but with good quality furniture and comfy beds with good linens. We also experienced noise issues though. The walls seemed paper-thin most evenings, and this is a quiet hotel for the most part. The noise of barking dogs nearby and roosters also woke us up periodically.

Wi-fi in the lobby and library, which also has great views.

The spa is small but kept clean. I had a great massage there.

This is not a place to come if you need to be "where the action is". This is not a place to come if you are a crap driver or don't want to pay for taxis, because it's a 30-45 minute ride from Maspalomas up some twisting mountain roads. This is not a place to come if you need wi-fi in your room.

Service was overall very good and friendly and the location and views were fabulous. Food was better than expected, especially breakfasts, since for the most part the food in GC is awful and barely edible (well, it is). Rooms have a fridge and electric kettle. Stop by a Hyperdino on the way before checking in just in case you get peckish after 9PM. As far as I could tell, there is no room service.

Would we return? Yes, if going back to GC. It was nice to find a mountain sanctuary away from the hordes in Maspalomas. They do need to work on the soundproofing more. I'm not a light sleeper, but a hotel "in the middle of nowhere" might still have to take a few things into account.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TheFrau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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162 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Gloucestershire
Level 5 Contributor
82 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 9 April 2013

If you want spectacular all round views this is for you, as other have remarked.
However the interior of Las Tirajanas, service, room and food was not up to expections of a 4 star hotel.
The service was perfunctory and not very welcoming. The room we were allocated, on the 1st floor down, was of modest size and all the fittings showed signs of wear. The view from the balcony was lovely but the room itself was dingy and drab.
The meals were exclusively buffet when we stayed. This was OK if you like buffet food, but we thought that a 4 star hotel should offer a choice of having cooked to order food.
We had a much better Canarian experience at the modest but very friendly Las Cabinas, Villas Verde Fonanales where there were chalets linked to the Restaurant Sibora in a lovely inland town nestling in the hills. The service, room and food(especially the choice of menus at breakfast which included fresh orange juice - something Las Tirajanas and the Parador could not manage.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank Dav88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stafford
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 December 2012

This was our second stay, same time of year, and I am sure we will be back again. It has a fantastic location, with wonderful views and we used it as a base for a week spent walking in the area. There is a good bus service close by in the village of San Bartolome which we used to visit Maspaolmas as well as for returning from walks. Our holiday was booked through New Experience, a travel company based in North Wales, specialising in walking holidays. Last year they organised a guided walking programme for us. This year we decided to walk independently without a guide but still booked through the company who very efficiently sorted out all the small detail that takes time.

We recommend an excellent guide book of 35 short walks on Gran Canaria available from http://www.ramblingroger.com who also offers a similar set of longer walks. We enjoyed several of the walks direct from the hotel and further away, finding the instructions easy to follow plus offering useful extra information.

The hotel itself is a lovely place to stay. The staff are all, without exception, helpful and welcoming, even when we managed to lock ourselves out of our room on the first morning! Our room (215) was large with a four poster bed and a useful balcony to sit out on. It had a great view down the barranco (valley), was sunny in the morning and nicely shaded later in the day. The sun terraces and covered swimming pool were just perfect to use later in the day on returning from a walk. There is also a comfortable lounge area and other facilities that we haven't got round to using yet. Maybe next time........

Breakfasts had plenty of choice and we enjoyed trying everything! Possibly our only disappointment was that the evening meals were not as good as last year. The range of buffet dishes was less interesting and sometimes undercooked. However, we were always able to find sufficient and didn't manage to lose any weight! Hopefully our feedback to the hotel on their questionnaire will help rectify this if other guests provide similar comments.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SandJ246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield, United Kingdom
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 16 November 2012

Excellent location in the mountains-amazing view from the balcony. Bit difficult to find in the dark with our hire car! You definitely need a car if you are staying here if you want to get out & about. Food was fine-good selection, but watch the toaster-your toast comes out but not far enough to reach it! Adorable black cat. Room was lovely-i think we were in room 105-definitely ask for a room as high as possible with a good view, which i did & we got. This may have had one of the best views as it was a corner balcony-i think other rooms had less of a view, especially on the lower floor. If i had to say anything negative, watch out for the waitresses who will try to remove your plate, even when you are still eating from it! Booked throuh hotels4u.com. I would choose the mountain view option-worth the extra & choose half board. Nice pool-didn't use spa so can't comment. If you walk into San Bartolome (about 5-10 mins) go to La Cueva bar & ask the barman about the rum & cherry drink. This is not behind the bar-apparently it is a bit of a secret-he took us behind the kitchen to open a new vat & let us try some-absolutely delicious-back at the bar, i asked him if we could buy a bottle so he led me back behind the kitchen where we filled up an empty bottle that he had found & i picked out some cherries-quite an experience in itself! Cost us 17 euros, but well worth it-wish we had bought some more! Be slightly aware that he did grope my bum while showing me his vat of milk, but hey, mostly harmless & worth it for the rum! Don't miss this if you like rum & cherries! Also try the caramel vodka at the hotel. Hotel did seem to be full of Germans-we may have been the only English there, but it was fine & almost no children. Cannot rave about the view enough-spent a lovely evening on the balcony watching the stars-my boyfriend claims to have seen 5 shooting stars (maybe it was the wine)-i was obviously blinking at the time. Recommend going to Roque Nublo-check out ramblingroger's web-site for a nice alternative route & also, he has a nice walk in Artenara that we did with a lovely church & some cave houses.

Room Tip: Ask for room 105.
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  • Stayed November 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank funnybird69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 13 November 2012

I nice hotel located in beautiful surrondings.
A nice and clean room, with a fantastic view of the Fataga vally and all out to Maspalomas and the Atlantic ocean. Absolutly relaxing to sit on the small balcony outside the room and watch sun rise, or just enjoy the sun and the view.
Nice amenities at the hotel, a nice spa and a moden well equipped gym. There is also a large terrace and a semi out door pool.

Perfect place to stay if you plan to hike. Lots of hiking trails a walk or a short drive from the hotel.

The breakfast was very good with a varied selections. The dinner buffet, however, was not more than average.

We found the service very good.

Room Tip: You should as for a room with a view
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank piderRo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchester,england
Level 5 Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 11 February 2012

I stayed here for 2 nights in December as part of a work trip and was found the place to be ok but it could be amazing.
It's in a beautiful location with amazing views and scenery but it's let down by some of the staff and the below average food.
My room was nice enough,in a rustic spanish style with a decent sized bathroom. I was downstairs so I didn't have a great view but got to see the mountains from the outside patio and during breakfast.
This hotel could be so much better if they had a revamp of the food and staff.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank minijo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oswestry, United Kingdom
Level 4 Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 February 2012

We found the hotel was in an excellent spot with magnificent views. We were walking and found plenty of walks near enough ti fill a week with some excellent days.
The reception was efficent and some were very helpful but some didn't go the extra mile to help.
The staff all round were very friendly. The food offered great variety and none of it was ever off.
As soon as anythiong ran low more supplies were produced. Dirty plates were cleared immediately.
Our room was one of a series that were all the same. It was plenty big enough for two and the bath room/shower room was fine. No problems there.
The one drawback was our room number 223. There was a sewer cap outside below our room. On two occasions the sewer blew back and though we couldn't see anything the smell was appalling. On the first occasiopn we were going out and the smell disappeared before we returned. The second occasion was on Saturday evening. I reported it to reception who sent up a amintenace man. He could see where the smell came from and siad that he would return ithe next day but that day being Sunday neither he nor his friend appeared. The smell eventually disappeared and on Sunday all was fine. We left on Monday so we do not know whether anythinf was done.
I did a reconaisance of rooms above and below. The ground floor was for staff. I doubt whether many other rooms would be affected. That was the only drawback to the hotel.
We slept well, ate well and were well treated.

Room Tip: Ask mform a room away from the sewers.
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  • Stayed January 2012, travelled as a couple
    • Value
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    • Service
Helpful?
Thank Ron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Rural Las Tirajanas

Property: Hotel Rural Las Tirajanas
Address: C/ Oficial Mayor Jose Rubio, s/n, 35290 San Bartolome de Tirajana, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > San Bartolome de Tirajana
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 5 Hotels in San Bartolome de Tirajana
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Rural Las Tirajanas 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Rural Paradise Las Tirajanas Hotel San Bartolome De Tirajana
Hotel Rural Las Tirajanas Gran Canaria, Spain

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