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“One of our favourite destinations” 5 of 5 bubbles
Review of Hilton Sa Torre Mallorca

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Hilton Sa Torre Mallorca
Ranked #1 of 10 Hotels in Llucmajor
Certificate of Excellence
Belfast, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“One of our favourite destinations”
5 of 5 bubbles Reviewed 6 June 2014

So this year we are heading back to the Hilton Sa Torre in Mallorca for our 4th visit this July but this time with friends. We decided to let them into the secret! This resort is so peaceful and relaxing, in the middle of the Mallorcan countryside well away from the stereotypical resorts on the island. From the moment we arrived you start to unwind with a complementary glass of Cava when you check in. The grounds are very pretty with 2 outdoor pools, a windmill and a little chapel which if you around one evening mid-week you get the chance to explore at a complementary cocktail reception. Like most reviewers have commented, you definitely need a car but that said the hotel has a regular shuttle bus to one of the nicer beaches nearby and to Palma in the evening. We preferred to take the car and always headed to the gorgeous beach at Sa Rapita which is about 15 mins from the hotel. The breakfast in the hotel is excellent and its best to choose this option when booking. They serve lots of fresh fruit , breads and Mallorcan specialities with eggs and omelettes cooked to order. There's a small bar near the pool that cooks great paella to order at lunch time along with a range of other usual bar snacks. Our favourite thing to to do was to sit for hours in the cool courtyard in the evening and enjoy some tapas with a nice bottle of white wine or cava. One thing we really miss is Zeranda - a Michelin star restaurant that was located in the hotel. This moved last year to a new location on the island and I would really encourage the hotel to look for "another Zeranda" to complement the existing hotel restaurant. We dined in Palma a few times and the 2 restaurants that stand out there are Simply Fosh and Misa Braseria - you need to book these well in advance especially on a weekend evening. Overall one of our favourite destinations - roll on July!

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Nigel7494
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NicolasOstrovsky, Director General at Hilton Sa Torre Mallorca, responded to this review, 11 June 2014
Dear guest,

Thank you very much for choosing us, and for taking the time to write this wonderful review about Hilton Sa Torre. Thank you also for sharing the secret of your joy in our resort!

It is a great honor to be one of your favorite destinations, and we are excited to know that we will have the pleasure to welcome you back again this coming July.

We want you and your friends to have the best memories from your visit to Majorca, and your stay in Hilton Sa Torre. Please do not hesitate in letting us know what we can do to make your stay even more memorable than before.

We thoroughly enjoyed hearing from you, and we are eager to have you and your friends back with us next month.

Nicolás Ostrovsky
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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716 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
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English first
Level Contributor
161 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed 6 June 2014

We were staying at the Son Antem Resort nearby and stopped in to this hotel for a short visit. We had a light meal and drinks in the courtyard. It is a most unusual property and worth visiting to see a place with a different style, if nothing else.

The food and service was good - but I can't comment on other aspects of the hotel. We were very impressed with the design features, the setting and overall mood of the place. Try it.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
Thank M-moate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NicolasOstrovsky, Director General at Hilton Sa Torre Mallorca, responded to this review, 11 June 2014
Dear guest,

Thank you for your recent visit, and for taking the time to review our hotel on Tripadvisor.

We are delighted to know that you stopped by during your visit to our beautiful isle of Majorca, and that you were very impressed by our hotel.

We would be pleased to welcome you back at our facilities very soon, and have the privilege to take care of you and your loved ones.

Sincerely,

Nicolás Ostrovsky
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 31 May 2014

I stayed at the HIlton Sa Torre for 4 nights in late May 2015. My primary purpose for attending was for a business planning meeting, but I had a chance to use most of the facilities. Overall, the hotel itself is very nice. I particularly liked the combination of old word character with modern design & efficiency. The hotel layout is almost like an old-world monastery, with various buildings connected by covered walkways that are lined with beautiful flowers. Inside, the buildings retain that old world charm with brick archways, stone construction and great interior light. And the hotel has a complete range of amenities, from 2 exterior and 1 heated interior pools, tennis courts, a workout facility with range of sauna/steam rooms, conference rooms, dining (interior/exterior) and even bike rentals. The ONLY caution I would offer is the hotel is remote. It is about 25 - 30 minute taxi ride from Palma airport, and is in the middle of fields. There are no eating, shopping or entertainment facilities in walking distance, so make use of the on-site parking and rent a car if you plan to leave the hotel for activities.

Pro's:
-------
+ Very beautiful hotel. Old world charm, modern amenities, beautiful grounds.
+ 2 exterior pools - very clean and well-kept. In addition, there is an interior, heated pool.
+ Spa facilities. Overall, very well-kept, even though the gym is merely adequate and could definitely use some additional weight training equipment.
+ Friendly, helpful staff
+ Nice breakfast buffet - wide range of choices.
+ Room size was very nice. Plenty of closet/storage, and also included a chaise lounge, in-room safe and french door access to patio.
+ Our rate included wi-fi with the conference center - be sure to confirm before you book.

Con's:
--------
- Location. Without a car, you will feel a bit isolated.
- Not near the beach. Again, you'll need to find transportation and certainly not in walking distance.

Hints:
-------
* Cab fare is about 30 Euros from Palma Airport, and will take about 25 - 30 minutes.
* Bike rental is available at the hotel.
* For families, there is a water park about 15 minutes driving from the hotel.

Room Tip: Ground floor room with a patio facing into the courtyard was roomy, clean, quiet and relaxing.
See more room tips
  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SiteSeekers2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NicolasOstrovsky, Director General at Hilton Sa Torre Mallorca, responded to this review, 10 June 2014
Dear guest,

Thank you very much for taking the time to write a thoughtful, and detailed review following your recent stay at Hilton Sa Torre. We hope that you have had a pleasant return journey.

We aim to be the perfect setting for our guests, to create beautiful and life-lasting memories. Therefore, we are pleased to read that you enjoyed your stay with us, and that you were overall happy with the services and facilities provided at the resort.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcome you back very soon.

Sincerely,

Nicolás Ostrovsky
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

We were wanting a perfect holiday and after a disappointment at our initial hotel we moved here - only regret is that we hadn't booked it from the beginning. Great location for driving to the beach (Es Trenc) or to nice restaurant in Cala Pi or "downtown" Llucmajor. The hotel grounds are stunning and kept perfectly maintained. The breakfast is very nice but I would recommend leaving the hotel for dinner. The pool is lovely and the spa was great - we had massages every other day and were really happy with the quality and service.

The only downfall would be the other guests (mostly German) were quite rude/obnoxious. There is no "no smoking" area by the pool which I thought was regrettable because there were children and 3 pregnant ladies who were having smoke blown at them!

Housekeeping would sometimes forget to leave new shampoo/conditioner/etc. bottles but it was easy enough to call and ask for more.

Also at check-out we heard the hotel employee offering another couple who were checking in lots of discounts and savings that we weren't given. I'm sure they had points but it was an unfortunate conversation to have in front of other guests.

Overall the staff were lovely: the woman who works at the cafe by the pool was great as was Juliet (masseuse) and the woman manager at the front desk.

Room Tip: Ask for a room at the end of a hallway as you will be able to hear EVERYTHING going on in the hallwa...
See more room tips
  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank cascade0220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NicolasOstrovsky, Director General at Hilton Sa Torre Mallorca, responded to this review, 23 May 2014
Dear guest,

I am very happy to learn that our hotel made your holiday a special one.

Please know that I will make sure that every single recommendation you have taken the time to give us, will be taken into account

It was a privilege to have you with us and we look forward to welcome you during your next visit.

Best always,

Nicolás Ostrovsky
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
salzburg, Austria
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 19 May 2014

we had a fantastic weekend and everything was absolutely perfect - warm welcome with Cava - also guidance and service without doubt - pool area quiet and perfectly kept in shape - rooms spacious and clean - staff always very friendly and caring about the guest

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Andreas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NicolasOstrovsky, Director General at Hilton Sa Torre Mallorca, responded to this review, 21 May 2014
Dear Andreas,

Thank you for taking the time to acknowledge the quality of our service. It was a pleasure to welcome you at our facilities.

We love to take care of you, and make you feel special. It is encouraging and heartwarming to us, to know that you have great memories of our stay at our hotel.

We look forward to welcoming you again very soon.

Warm regards from sunny Mallorca,

Nicolás Ostrovsky
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Netherlands
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 17 May 2014

This is truly a great hotel. Garden, grounds, pools are well kept and you get the feeling that the hotel and grounds are all yours. We (family with two teenagers) stayed there at the beginning of May and we had 2 wonderful garden rooms which where connected through a hall. As a matter of speech we had a little house with a beautiful terrace on which a old olive tree was giving some shade. Just a few steps away was the adult pool, a little bit cold, but fine for the girls. The property is isolated but we knew that in advance so we hired a car. A 17 minutes drive brought us to Palma de Mallorca which is a nice town with very nice shops, lots of beautiful buildings, placa’s and bars and restaurants.

The people who worked at the hotel where very kind and helpful in a non intrusive way; just as we like it. Cleaning is impeccable and the cleaning lady is very lovely!

Breakfast is very nice too. Fresh juices, lots of choices and nice pastries. Thanks Blanka with k) you are great because you read the wishes from our face! When the girls where late one morning, staff gave them some things to eat and drink in the car, which was a very nice touch.

Dinner is fine. You can choose what ever you like from the menu even when on half board. Half board is a good option because you don’t have to drive in the evening and so you can have a cava or two without causing any danger. The Mallorca dishes are always a good choice. very fresh and well made. There is a good choice of fine wines; especially the wines from Mallorca; they let us taste some very nice Rose wines.

The lady who checked us in (it was still early) went out of her way to manage 2 connecting rooms for us. She even gave us a free upgrade. Sorry I forgot her name but she was charming and very helpful. The British gentleman from reception was so kind to manage the paragliding for the girls, which was a very nice experience for our young ladies. He did a great job, was always nice and polite as where is co-workers.

The Spa is great too. I had a facial and a manicure. Nice therapist and nice reception.
Spa is a bit expensive but being pampered in a relaxed way is worth the money.

The only minus is that you have to pay for WiFi. In these days….it is a bit old fashion.

All in all we had a very enjoyable stay and will return as soon as we can. This is the best Hilton I ever stayed in!

Thanks again for everything!

Helena Kemps-Koster

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank HelenaNetherlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NicolasOstrovsky, General Manager at Hilton Sa Torre Mallorca, responded to this review, 3 June 2014
Dear Helena,

It was a pleasure to welcome you and your family at our facilities. I am delighted to know how pleased you were with our hotel, the food and the service provided by our team members.

I highly appreciate your taking the time to recognize the hospitality of our staff members with such gratitude. We all enjoyed taking care of you. Knowing that we managed to make you feel special is heartwarming and encouraging.

We are looking forward to your next visit. We will ensure to keep providing you the same wonderful experience in the future.

Warmest regards to you and your family,

Nicolás Ostrovsky
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 15 May 2014

We stayed at the Hilton Sa Torre and could not fault anything (or maybe just a beer one day that wasn't chilled enough!). The staff are so friendly, helpful and well trained, the hotel and all the facilities superb and the food very, very good. We eat there twice in the evenings and enjoyed our meal. Starters were surprisingly expensive for what you got but the mains and delicious deserts what we would expect in price. The breakfast is one of the best I've ever experienced and not only included all the usual items but delicacies from the region and the best fresh orange juice ever. That was a daily treat!
All the staff were wonderful and could not do enough for us but special mention goes to Edwardo who took time out to show us around the church and explain its fascinating history. And also to the staff in the spa who gave us the best massage ever!!
This hotel is a perfect base for a quiet relaxing break in a lovely area of Mallorca away from the hustle and bustle of the coastal resorts. And from there on days when we wanted to explore the Island, it was easy to get around on the excellent road network. We are still smiling at what a lovely time we had there.

Room Tip: Rooms in the wing with patio onto garden were lovely and quiet.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank croydonflightpath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NicolasOstrovsky, Director General at Hilton Sa Torre Mallorca, responded to this review, 21 May 2014
Dear guest,

I am delighted to know that you are still smiling at the lovely time you had at Hilton Sa Torre.

We do our best to make sure that all our guests feel special and taken care of, and I am happy to learn that we were able to provide you a wonderful experience during your stay.

I sincerely appreciate your kind acknowledgement of our colleague Edward, and the staff in the spa. Your validation is encouraging to us.

We hope to have the pleasure of welcoming you back very soon.

Warm regards from Mallorca,

Nicolás Ostrovsky
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Sa Torre Mallorca

Property: Hilton Sa Torre Mallorca
Address: Cami Sa Torre, KM 8,7, 07609, Llucmajor, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Llucmajor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Llucmajor
#2 Family Hotel in Llucmajor
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Sa Torre Mallorca 5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hilton Sa Torre Mallorca Hotel Llucmajor
Hilton Hotel Llucmajor
Llucmajor Hilton
Hilton Sa Torre Mallorca Majorca/Llucmajor, Spain

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