We are blessed to have stayed at many beautiful hotels throughout Europe, Asia and North America, but what makes this hotel different from other iconic hotels is the excellent service and the attentiveness of the staffs. The excellent service here is surpassed by none. You will see the general manager here everyday and he will make everything exceeded your expectation. Nicholas (the GM) is the reason why this hotel is standing lonely at the top in all the areas including guest services, housekeeping service, special celebration, loyal guests amenities and last but not least and the most important to me that I look for in a hotel is the compassion of the staffs in caring for my little girl who has severe food allergies. Most of the time my little one doesn't eat food on the street or outside restaurant because of her severe allergies so I depend on the restaurant to cook the food that is safe for her to eat. Hilton Sa Torre Mallorca is the best in caring for my little girl and for this I am forever grateful.
I have never heard of Mallorca before until my friend in German mentioned to me. Originally we are going to stay in Barcelona for 8 days but we took three days to come here to explore this beautiful hotel and the Mallorca island. While I spent the most money here during my one month Europe tour but it is all worth it. You will be very pleased to stay here at this beautiful Mallorcan paradise.
Located in a beautiful setting area of Llucmajor, Spain about 25 minutes drive from PMI airport (30 Euro), HIlton Sa Torre Mallorca is privately setting in its own paradise. The architecture design is very unique from the outside it looks like an old building but yet the more you walk onto the Hilton ground, the better you feel as you've lost in its grand and luxurious buildings in a field of garden settings. Yet it is breathtakingly beautiful that we pinched ourselves and very happy to relax in this paradise.
I have emailed the GM in advanced about my twins' birthdays...I was very impressed that the GM replied my emails very quick and that he even replied on Sunday. How awesome is that? We received a much appreciated twin garden suite upgrade that makes all the difference and fresh flowers, water, and birthday cake awaited. We enjoyed them immediately! Thank you very much. The cake is personalized in my twins girls' names and it is just the way the girls want it. The views of the garden is beautiful and the suite has a large bathroom and comfortable bedding and is beautifully decorated.
Staffs are the most amazing and excellent in every area. They will make your stay as wonderful as human beings possibly can, the service is beyond excellent. I have called for couple things and after i got off the phone, they are already at the door. I believe that they didn't walk. They must have been running to get to our room that quick so that they can deliver whatever we need as soon as possible.
You may need to rent a car to explore Palma since the hotel is the countryside. However, the hotel has shuttle bus that takes you to the near by beach every day and to the Palma city on Thursday. We are using the bus everyday and the shuttle bus driver is very very nice. He is very friendly and serves guests with smile as always.
Our family eats at the hotel restaurant everyday for breakfast, lunch and dinner. Breakfast is one of the best Spanish and western spreads. We eat fresh salad and fruits everyday. For lunch i find the prices are very reasonable and the food is so delicious. Food is also very good at dinner time but it is kind of expensive, it is expected though.
There are three pools in the hotel. The service is excellent at the pool. The pools are beautiful. There is also a kid club, tennis court, and golf course near by if you like to...they have a lot of activities that better suit everyone.
Thanks so much the Food and bev team who went above and beyond a call of duty to cook special food everyday for my daughter who has severe food allergies.
One thing that I want to point out is a lot of taxi drivers don't speak English so be sure to ask the front desk team more than one time to confirm your destination with the driver. You don't want to waste your time and money if they take you to the wrong location. Everyone at the front desk speaks several languages including English so just ask them to confirm more than one with the taxi drivers your destination :)
We have one more night at this beautiful resort but we don't want to leave. My children really enjoy it here and don't even want to leave the hotel for anywhere else except for the beach.
Thank you very much again the Hilton Sa Torre Mallorca. We will definitely come back here when future travels bring us. In the mean time, keep up the good work!
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- Also Known As:
- Hilton Sa Torre Mallorca Hotel Llucmajor
- Hilton Hotel Llucmajor
- Llucmajor Hilton
- Hilton Sa Torre Mallorca Majorca/Llucmajor, Spain