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“Cala Pi, nice resort, be careful who you talk to!!”
Review of Ona Cala Pi Club

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Ona Cala Pi Club
Ranked #5 of 9 Hotels in Llucmajor
Certificate of Excellence
Southampton, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Cala Pi, nice resort, be careful who you talk to!!”
Reviewed 11 September 2013

We have had a lovely week at the resort, booked as an exchange through our holiday ownership scheme.
Nice resort, reasonable food, once I took back the raw chicken escallop, efficient friendly staff and of course lovely weather. Could be a bit isolated if you didn't have a car.
BUT...don't talk to the Eurotel people who are out to sell you timeshare, they will tell you its not timeshare, but it is just a different wrapping. Could be very expensive, and there are "members" around who will encourage you to join. Be very aware....should carry a government health warning.

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank PaulJT1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Director de Relaciones Públicas at Ona Cala Pi Club, responded to this review, 20 January 2014
Dear guest,

Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. I would like to reiterate my apologies if your stay was not as expected, respects Eurotels group services inside our resort. The whole Ona Cala Pi team strives daily to provide the best service and to provide maximum satisfaction to our customers.

Warmest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Winchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 September 2013

This was our second visit to cala pi. It's the kids club which appeals to us with a 6yr old. The animation were fantastic. I could not fault them. All were enthusiastic,welcoming and great with the kids even though it was coming to end of the season. The kids club is well equipped and up near the pool so you can see your little ones enjoying themselves! My husband even enjoyed a few games of water polo too! The mini disco was a huge hit with my kids. every night at 8.30.
We had a ground floor near the pool so when our 20 month old was sleeping we could take the monitor with us to the pool which was great. The beach is perfect. Shallow cove just some steps down from the hotel. We loved it there. It has now been bought by the hotel which means there is a little bar/sunbeds and loos. So everything you need! Highly recommend.
The supermarket has got most things. Yes it's overpriced but that's inevitable in a small place like cala pi. We had a car so got most things from a supermarket not far away. My daughter loved getting the fresh croissants and bread from the little supermarket every morning.
The reception were always helpful and polite.
We had a massage. Ok but not great.
My only thing about the hotel and this is why I won't go back is that the beds are rock hard. We ended up on the sofa bed! So our night sleeps were not good at all and are backs were crippled by the end of the holiday. But the apartments were well equipped. Small kitchen net with washing machine and drying area. Tv with a few English channels including cbeebies which was great to keep the kids wanting to get in the pool at 7am!
So because of the beds we won't return. But if you can cope with hard beds and are used to it then I would recommend it.

  • Stayed September 2013, travelled with family
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Helpful?
2 Thank Imogen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Director de Relaciones Públicas at Ona Cala Pi Club, responded to this review, 20 January 2014
Dear guest,

Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort.
We are sure that all your suggestions will help other customers to enjoy their stay at Ona Cala Pi even more.
We look forward to welcoming you back to the hotel.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 September 2013

This was our 2nd visit to Cala Pi & even better than the first. We're already planning our 3rd trip next year. Spent the first week in puerto pollensa & really enjoyed it but Cala Pi won the vote as favourite place. The location, staff, food (alot better than 2012) animation team all was fab. If you're looking for a place that's away from all the distractions of shops, bars etc then this is place. You have a choice of around 5 nice restaurants around the hotel that's it, but it works as there is a v good animation team to entertain u at night. The beach is beautiful once very safe for children (100 steps in all to get down to beach, but worth it). My kids aged 5, 8 & 9 loved the place & can't wait to return.

  • Stayed July 2013
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Helpful?
Thank Shellyob1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Director de Relaciones Públicas at Ona Cala Pi Club, responded to this review, 20 January 2014
Dear guest,

Thank you very much for your warm comment, which is a great motivation for the whole team.
Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride.
We hope to host you again in your future visit.

Sincerely,
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Lee-on-the-solent
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 September 2013

My wife and I stayed here during the first week in September 2013 using the RCI Timeshare Exchange system. We stayed in a one bedroom apartment on the ground floor at the far end of the resort, which according to comments on the RCI web site, seems to be a common occurrence. I know there have been remarks here about requesting top floor apartments but a ground floor one actually suited us better to avoid constant use of the stairs. The standard of the apartment was quite disappointing in comparison with most other Timeshare Resorts we have stayed at, particularly regarding the quality of the furniture etc, which all looked rather jaded and in our opinion needs some refurbishment. Perhaps the two bedroom units are in a better condition or have recently been upgraded.

The Hotel is situated in a lovely quiet part of Majorca about 30km SE of Palma Airport, which suited us fine as we had a pre-booked hire car, which we picked up and dropped off at the Airport. On that note, we only paid about £75 for the whole week and did not take out the additional insurance, which is an optional extra, not compulsory. Hiring a car at the resort is expensive, more like £300 for the week!! I would say that a car is essential if you want to get around the island as there seems to be only one bus a day going into Palma but if you are happy to remain in the resort then all you will need are the two transfers.

There seemed to be a good children's club and the entertainments team were very good at providing various activities for all those who wanted it. The beach is in a pretty inlet and is accessed from the resort by over 130 steps so is not ideal for everyone. It does have about 20 sun beds and wicker parasols (€10 for 2 beds & a brolly) and a small bar and toilet facilities. I swam there a few times and it looked good for snorkelling but I did see some jelly fish and I know of one person who was stung by one.

We did not sign up for the full meal package, preferring to eat at different locations etc. The Spanish buffet evening was quite good but we were a little disappointed with the seafood evening. There are quite a few good restaurants within a short stroll of the resort including Miguel's, Sa Terrassa and Angelina's. if using the resort's Supermarket, be aware that prices are much higher than the larger supermarkets around the island although the closest one is about 19km away on the road from the airport. We saved over €20 on a few baskets of shopping of standard fare.

As some have mentioned, Eurotel have a Sales Team on site trying to sell an expensive membership scheme to guests although they do seem to be targeting existing Timeshare Owners. We attended the Welcome Meeting (run by Eurotel) expecting to hear something about the island but little was said. We attended two of the buffet evenings and a morning of pétanque with other guests including existing club members, some of whom extolled the virtues of the system. It was all very sociable but we couldn't help feeling that some of the members had a vested interest and wouldn't be at all surprised if some of them were either employed by Eurotel or getting some form of remuneration if any guests signed up to the scheme.

In summary, we thoroughly enjoyed our week at the resort despite the fact that the apartment we stayed in is in need of refurbishment and would highly recommend the use of a car for the whole week unless you are happy to remain in the resort. Be very wary of the Sales Team and if tempted at all to buy into the scheme, do some research on the Internet first!!

  • Stayed September 2013
    • Value
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Helpful?
2 Thank Johnsaun001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Director de Relaciones Públicas at Ona Cala Pi Club, responded to this review, 20 January 2014
Dear guest,

First of all, let me thank you for the time you have spent on sharing your opinion of your stay at Ona Cala Pi.
It is thanks to these comments that we can detect our errors and therefore implement changes to improve our quality.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2013

The Cala Pi Club itself is lovely, we had a very good sized 2 bed apartment and the gardens / pools are great. However, Cala Pi has very little to offer and we made the mistake of not hiring a car, so were very limited in terms of what we could do. The staff were friendly, the food in restaurant was great (would recommend the half board option, which we did for 3 days). My only criticisms would be: the Entertainment Staff - they really got on our nerves, constantly pestering us to join in with activities and games - we went on holiday to relax and our 14 yr old wasn't interested in joining in with children's games, but the staff would not leave us alone; also the beds were incredibly hard and uncomfortable. I would not go back because of the location, but would try another Ona hotel somewhere else.

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
Thank LoopyG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Director de Relaciones Públicas at Ona Cala Pi Club, responded to this review, 20 January 2014
Dear guest,

From Ona Cala Pi we want to thank you for the time taken in posting your opinion in regard to your experience in our aparthotel.
Your comments and suggestions are highly appreciated, thanks to them, we can identify our weak points and at the same time, make improvements in our service.
I remain at your disposal and hope to welcome you again in the near future, when you will be able to appreciate all the developments that have taken place.

Kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 September 2013

Me and my family (husband, 2 small children and mother in law) spent 4 fantastic days in a 2 bedroom flat at Ona Cala Pi Club. The flat was clean and we even received a gift pack in the room: some wine, coffee, cereals, butter, jam and 2 bottels of water. The apartment had a well kitted hitchen so you feel like home. Staff was helpfull and friendly. We've checked in a Friday and check out on Monday so we only got the flat cleaned once as they do not offer cleaning on Sunday. What was the minus was the quality of towels which were very dry and harsh on skin. My daughter enjoyed the pool and the children club very much. They even had a minidisco on Sunday. If you want to go to beach well it's a different story: long line of stairs, difficult if you have a screaming toddler and lots of things with you. Also the supermarket near the hotel was very expensive and majority of items were from Uk. Even the local items were double th eprice compared with Parma.If you want to travell arround you need a car as it's no other way. I would recommand the hotel if you want to relax and enjoy the sun. We went to Marineland and we all enjoyed the day from the youngest to the oldest.

  • Stayed August 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Amalia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Director de Relaciones Públicas at Ona Cala Pi Club, responded to this review, 20 January 2014
Dear guest,

Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort.
We are sure that all your suggestions will help other customers to enjoy their stay at Ona Cala Pi even more.
We look forward to welcoming you back to the hotel.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alicante, Spain
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 30 August 2013

Four of us stayed in the Ona Cala Pi Club. Lucky we had a car, which is needed.
We stayed in a two bedroom apartment, which was a little tired but was adequate. The grounds were very clean and the gardens very pretty. It was very busy(July) with many children enjoying themselves in the children's club. We were unable to get a sun bed near our apartment, as most of them were occupied by towels! The small inlet beach was not possible for one of our group, as there were so many steps.So we used our car to find other beaches.
We found a lovely Argentinian restaurant near the hotel, Angelani's, their steaks and service were fantastic and reasonably priced.

  • Stayed July 2013, travelled with friends
    • Value
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    • Service
Helpful?
Thank maynespain_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Director de Relaciones Públicas at Ona Cala Pi Club, responded to this review, 20 January 2014
Dear guest,

From Ona Cala Pi we want to thank you for the time taken in posting your opinion in regard to your experience in our aparthotel.
Your comments and suggestions are highly appreciated, thanks to them, we can identify our weak points and at the same time, make improvements in our service.
I remain at your disposal and hope to welcome you again in the near future, when you will be able to appreciate all the developments that have taken place.

Kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ona Cala Pi Club

Property: Ona Cala Pi Club
Address: Solar 7 Paseo Cala Pi, 07639, Llucmajor, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Llucmajor
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 9 Hotels in Llucmajor
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Ona Cala Pi Club 3.5*
Number of rooms: 118
Official Description (provided by the hotel):
The holiday complex Ona Cala Pi Club Majorca is located in a beautiful place in the south-east of Majorca, 30 minutes away from Palma, the capital of the island, and 20 minutes away from the airport and very good transport connections. The holiday complex has 118 fully equipped apartments with a complete kitchen, direct line telephone, a satellite TV and a safe, magnificent view over the sea and pinewoods, thanks to its unique S- shaped architectural structure. Cala Pi Club is perfect both for relaxation and sports activities that you can enjoy with your whole family. Excursions, trekking, nearby beaches, and a wide choice of different activities make this resort perfect to pass unforgettable holidays. The facilities include WI-FI Internet, gym, playroom, swimming pools, outdoor jacuzzi, a children's playground, a mini club (in summer) supermarket, and the best choice of food that you can enjoy either at the elegant high gastronomy restaurant or in the cafeteria that offers a wide selection of snacks and fast food- favorite meeting point with a beautiful terrace. ... more   less 
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Also Known As:
Cala Pi Club Hotel Llucmajor
Cala Pi Hotel
Hotel Cala Pi
Ona Cala Pi Club Majorca/Llucmajor, Spain

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