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“Good family hotel” 5 of 5 bubbles
Review of Sirenis Hotel Club Aura

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Sirenis Hotel Club Aura
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good family hotel”
5 of 5 bubbles Reviewed 4 July 2014

Brilliant holiday cannot fault hotel or staff they made our 2 week stay a very pleasant experience. Our granddaughter had been learning to swim and was a little bit tentative but is now swimming like a little 6 year old mermaid.

Room Tip: Ask far a sea view suite
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  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Elizabeth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review, 7 July 2014
Dear guest,

Thanks for choosing the Sirenis Hotel Club Aura to spend your family holiday. We are glad to read you had a fantastic 2 weeks experience among us.

Congratulations to your 6 year old granddaughter for having been able to learn swimming at the hotel; we look forward to welcoming you next summer.

Best regards,
Sirenis Hotels & Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,301 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (420)
Date | Rating
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  • English first
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English first
Belfast, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 4 July 2014

This place is a must go and stay !
staff 100% lovely and helpful,
the food 100% great in everyway, plenty for everyone, all types off tastes,
from the reception to the waterpark faultless.
Then the breakfast,lunch and dinners, plenty to eat and drink and all presented to high standards,
loved this place and will be back in a heartbeat.
1 week is just not enough,
5 minutes walk up rd and you have the Imagine beach bar this is a must go place to see.

Room Tip: ask for sea or pool view
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Paddy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review, 7 July 2014
Der guest,

Thanks for taking the time to share your 5 star review with other travelers on Tripadvisor. We are pleased to read, your consider the Sirenis Hotel Club Aura as a must go and stay.

Furthermore , we are glad to read your satisfaction on the variety of our buffet, the gastronomy being an important aspect for Sirenis, our talented Chefs do their utmost to please all palates; It is enjoyable to read that we could conquer yours.

We also appreciate your kind words towards our staff and will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

Once again, thank you for your visit and the courtesy of your time, we hope to have the pleasure of welcoming you again in Ibiza.

Warmest regards,
Sirenis hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
glasgow
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 3 July 2014

We have just returned from a 2 week holiday at the club aura. We travelled as a group of 12 with 8 adults and 4 children. The hotel staff were great on our arrival despite only 1 of our rooms being ready the receptionist walked us personally to our apartment.
The room was fantastic with a big sitting area/bedroom for the kids, and a big double bedroom for us. Hiding behind a cupboard was a small kitchen hob and sink which to be honest we never used but it was nice to be there. There was also a fridge which is always handy.
First impressions of the restaurant was good but after a week or so we found the food to be very bland and of quite poor quality. You will always find something to eat but just not very exciting. Breakfast was good with lots of pastries and fruit.
The tepenyaki restaurant is a must. The food was excellent biut the show of the cooking mafe it a great experience, even for kids.
The hotel has 2 main water areas: the waterpark was great for children with 7/8 slides. It was good that the lifeguards let you stay in the landing pool of the slides to help little ones who are not strong swimmers, The mainpool area was good with 3 separate pools although they did seem a little deep.
The entertainment team worked really hard and got everyone involved. I did think the professional acts that came at night were a bit poor but entertaining all the same.
Location is good also with the bus stop outside taking you to san antonio in about 20mins. There is a lovely small beach about 200yards away with a nice beach bar (which is excellent at night to watch sunset) and a couple of nice restaurants.
All in all, a great family holiday

Room Tip: We had a sea view from room 7210 and had good access to waterpark.
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  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank drunkenscot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 July 2014

Brilliant holiday hotel was excellent ( rooms a little disappointed on entrance) but once curtain open etc it did look like brochure . Pools entertainment kids club etc was spot on kids loved it.

Service in bar and restaurants was fantastic staff so friendly xx

Water park brilliant although some height restrictions

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Carolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 July 2014

I have just returned from a 1 week stay at The Aura we had a lovely time my husband & 2 children aged 7 & 3, my only negative comment would be that the rooms & pool area are dated & in need of a uplift, I have stayed in the sea view a couple of times before & always though Aura looked the better of the two but this certainly sin' the case & if we went back it would be the sea view I would choose. The entertainment team & bar staff work extremely hard & are always friendly, well done to you all.

Room Tip: Corner suites as balconys are private
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  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Judith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 1 July 2014

We stayed here for 2 weeks early June. I have a 1 & 4 year old.
It may sound silly but what made us book this hotel over others was the comments I'd read about not needing to get up at daft o'clock for sun beds round the pool... This was very true. We use to head for breakfast around 8.30/9 and there was plenty still free.

ROOM: Yes these are dated, with dark wood decor but very spacious. With regards to location, if you want a quiet room not right next to evening entertainment then email hotel & request this. (Entertainment does finish at 11 tho so not much noise after that)
Also a massive point I read & acted upon was that all ground floor rooms have a gap in the balcony (people did block these up with the tables & chairs) but with a 1 year old I didn't want to leave anything to chance so I requested a first floor room (some blocks have 2 floors, some 3)
Another niggle was that the bath didn't have groves or bath mat so if like me u have a little one,bath time was a nightmare as he slid everywhere,he scared himself on a few occasions which just made him not want to get in.... (Take some sticky things with you for the bath)
FOOD: Very nice,always found something,piping hot & constantly replenished. Liked theme nights,especially good old british roast on a sunday.
Pool bar had a limited menu for snacks, burgers/hot dogs/ salads/ toasties etc
LOCATION: We chose to stay here as i knew it wasn't in the hustle & bustle of everything. If you come out the hotel & head right there is a handy supermarket & a nice small beach & a lovely beach bar where you can watch the sunset. Also the bus stop, the bus is 1.65 per adult and takes 20 mins to San Antonio, runs every hour on the hour going & every half past & on the hour coming back.
Turn left & walk for about 10 mins & you come to numerous bars, restaurants & supermarkets. We found a few nice family orientated bars that had loads for the kids, bouncy castles, go karts, slides etc.
ENTERTAINMENT: We rarely stayed for the evening entertainment as its not our kind of thing, mainly as our kids don't sit still for 5 mins & dont really join in either, so cant comment too much on this. We did use to head back around 9.30-10 & everyone did seem to be having a good time & enjoying themselves. Caught the end of a take that tribute act one night which seemed quite good.
Daytime entertainment too, again if you're into it, water aerobics, water volley ball, quiz's, etc... Not too in your face though (next door in the Holiday Village you could hear theirs which did seem very full on)
KIDS CLUB: Brilliant if your child likes this type of thing. They run sessions everyday except Wednesdays. The staff are all so lovely & work so hard. The kids love them. The sessions are split into age groups, plus theres an afternoon session which is mixed ages if you want your kids to go together. Places are on first come first served basis though, as the ratios have to be right so once its full its full. Get there a bit earlier.
They also do a 'stay & play' type of session for under 3 years in the crèche which runs 3 days a week. All these details classes/activities etc are on a notice board in reception.
POOL & WATER PARK: impressed with both. Always clean, always sun beds (round pool, only chairs in water park) Water park brilliant for all ages, has small kids area, then pirate ship & slides for slightly older kids & then slides for older kids & of course us adults!!!

One of my only things that would have improved our holiday would be to of had another dining place of an evening, this may not bother you too much if you only stay one week (they do have a Japanese that you can pay a supplement to dine in but it was empty every night, possibly as the supplement is too much compared to what you could get out if the hotel for that) the holiday village next door did have 2 other restaurants their guests could dine in & seeing as its all the same company i don't know why the Aura cant sort a deal out for their guests too.

Overall we had a lovely holiday. The restaurant staff deserve acknowledgement too as they are all always so happy & interact with the kids. Very quick to serve you with drinks at lunch & dinner. Brilliant customer service.

Room Tip: If you have small children don't get a ground floor room due to gap in the balcony. If you want...
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  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank DMcMc001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

This place is really good value for money. When we first arrived we were worried about how things were going to pan out as the rooms were a little dated. However, this is the only negative point i am going to make. I'm really suprised by some of the reviews about the food, we found that there was a lot of choice and that it was decent quality, lets put it this way, i came back half a stone heavier!!

The staff were excellent at the hotel and the Thomson staff were brilliant with the kids. There was always something to do during the day and they put on a good show at night.

The location could not have been better and the water park is a fantastic addition to the complex, our eldest son loved it!

If you are going here and like to take a walk the best advice i can give is to turn right out of the hotel and go to the beach, especially when the sun is setting as it is beautiful. There are many shops around the area and the vast majority can be found a short walk left of the hotel.

All in all, a brilliant hotel!

Room Tip: We were in room 7104 and it was very near all of the main amenities
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  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Dunnetti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sirenis Hotel Club Aura

Property: Sirenis Hotel Club Aura
Address: Calle des Calo, s/n | Port des Torrent, 07829, Sant Josep de Sa Talaia, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Sant Josep de Sa Talaia
Amenities:
Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Sant Josep de Sa Talaia
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sirenis Hotel Club Aura 4*
Number of rooms: 204
Official Description (provided by the hotel):
The Sirenis Hotel Club Aura is in a superb location on the seafront, just 150 metres from the Port des Torrent beach. The hotel is within easy reach of nearby San Jose and 20 km from Ibiza town. It opened its doors in the summer of 1999. The complex has been designed in the style of a small village, with groups of low-rise buildings situated amongst extensive gardens. As a result, there's a warm, Mediterranean feel to the hotel. The quality of services and facilities has been awarded year after year with the Environmental Management System Certification UNE - EN ISO 14001:2004 The hotel is oriented for British guests and is the ideal spot to enjoy an unforgettable family holiday, with the convenience of the All Inclusive board. If you are looking for somewhere to escape the stress and bustle of your daily life, and want to relax but also have fun, you will find all you need here - a large pool on three levels, separate children's pool, sun terrace, sauna, whirlpool, an indoor heated pool and a 4.500 M2 water park. The buffet restaurant offers a varied cuisine, where you will find the best local and international dishes, with many prepared on the spot. If you want to try something different, the Teppanyakiclub thematic restaurant offers a delicious Asian experience. The Sirenis Hotel Club Aura is available in the UK through Thomson as a Thomson Family hotel. ... more   less 
Also Known As:
Sirenis Hotel Aura
Sirenis Hotel Club Aura Ibiza, Spain

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