This is the 2nd time we have visited this hotel and will definitely return next year. I read some reviews and I just believe everybody is different as I could not fault the holiday at all. The food we felt was lovely especially as we again did two weeks, it was delicious and the choice for an all inclusive was really really good.
The staff in the hotel, waiting on and cleaning again were great. My only thing would be maybe supply a brush in room as my little kept on getting Pringles everywhere. However the towels were changed daily and everywhere clean.
The restaurant and bar staff literally do not stop.fernando in the restaurant once again made my daughter feel like a princess and I thank him so much for his lovely manner along with the others. I could of ring a few guests necks for the way in which they spoke to the staff as each one couldn't have been any more helpful.
I've read reviews about the sunbeds and again it's the same wherever you go so not a problem. We went out at 8 each morning and were happy with the beds. And for those who said the towel policy wasn't carried out is so wrong as this happened daily, no towels before 8!
The waitresses were lovely, especially soraya who was just lovely.
The Thompson team were as usual great, hilarious plating water polo especially the rep in the goals yesterday, she made me laugh. A special mention to diva dan from kids club, lovely girl and really made an effort with all the children, even those who didn't go the clubs. All the entertainment team were again very good. The pantomime last night was brilliant, jet set josh was great.
All in all fantastic for all, please please don't read the major bad reviews and make your own assessment as there are so many positive reviews on tripadvisor aswell xxxxx
- Official Description (provided by the hotel):
- The Sirenis Hotel Club Aura is in a superb location on the seafront, just 150 metres from the Port des Torrent beach. The hotel is within easy reach of nearby San Jose and 20 km from Ibiza town. It opened its doors in the summer of 1999. The complex has been designed in the style of a small village, with groups of low-rise buildings situated amongst extensive gardens. As a result, there's a warm, Mediterranean feel to the hotel. The quality of services and facilities has been awarded year after year with the Environmental Management System Certification UNE - EN ISO 14001:2004 The hotel is oriented for British guests and is the ideal spot to enjoy an unforgettable family holiday, with the convenience of the All Inclusive board. If you are looking for somewhere to escape the stress and bustle of your daily life, and want to relax but also have fun, you will find all you need here - a large pool on three levels, separate children's pool, sun terrace, sauna, whirlpool, an indoor heated pool and a 4.500 M2 water park. The buffet restaurant offers a varied cuisine, where you will find the best local and international dishes, with many prepared on the spot. If you want to try something different, the Teppanyakiclub thematic restaurant offers a delicious Asian experience. The Sirenis Hotel Club Aura is available in the UK through Thomson as a Thomson Family hotel. ... more less
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- Also Known As:
- Sirenis Hotel Aura
- Sirenis Hotel Club Aura Ibiza, Spain