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“Disappointing”

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Floreat Riverside Lodge
Ranked #2 of 2 Hotels in Sabie
Nelspruit, Mpumalanga, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Disappointing”
Reviewed 29 July 2013

My wife wanted something special for my birthday. So we agreed to book a night out followed by a special SPA treatment as a couple.
Rooms are average and the property is in need of some maintenance and face lift. It is a lovely location and the place has great potential, but does not reflect the rating. I did not expect 5 star, but a few things were amiss for a three star. We had dinner out in Sabie - very nice and of good quality at Woodsman restaurant.
Breakfast at Hotel was average and the rooms seem cold and tatty.
I also booked a couples SPA treatment and paid for all in advance. When checking in, the receptionist reminded me of our couples treatment booked for 10h00 on Monday morning. It was great service up to this point.
After breakfast we got voucher to go to SPA. There we were told, sorry one staff is off, so we cannot accommodate your booking. Didn't reception tell you! Hello, is it my problem that staff is off???????
I am a paying customer and at least expect to receive what I paid for. Am myself in the hospitality industry since 1982, but this this is unexceptable!
My birthday was spoiled!
Shall not return, do to poor management. Must say that the staff were friendly and helpfull. SPA has an attitude of no care!

  • Stayed July 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Gerald K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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63 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
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English first
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2013

This place is utterly bleak and average. The rooms are so grim and uninspiring, there is no warm lighting, tiled floors, ugly furniture circa 1982, no wifi, and a thick musty smell in the air I still haven't gotten used to. Its totally uninspiring. The staff seem friendly and the lounge is lovely enough but the rooms are awful. Wish I had looked into other options.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LaurainSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sabie hotels

Pretoria, Gauteng, South Africa
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 February 2013

We stayed in February 2013 and were greeted by friendly staff that showed us to our rooms. The rooms are fairly standard with few luxury items. The hotel is set in lower Sabie with great views of the pine forests and quite a lot of space to roam around and a swimming pool. Some of the dishes on the restaurant's menu are not as good as some others.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HP_van_Huyssteen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 February 2013 via mobile

We arrived to be checked in swiftly by a lovely lady and then given a show around of the beautiful hotel. We decided to eat in sports bar area that night but they had a conference on and the crowd was very noisy, so Jones said we could eat in the restaurant and still eat of the bar menu, which was lovely and worth the wait.
We will stay here again! Rooms beautiful and view is amazing.....nice treat!

Stayed February 2013, travelled with family
Helpful?
Thank Monica K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level 6 Contributor
2,371 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 981 helpful votes
Reviewed 14 January 2013

We stayed here in 1998 on a trip to Kruger and the hotel has made some changes however for the most part there is little exciting to report. The rooms are sparse, the towels almost worn out and the food just so-so. This is definitely a two or three star location. Most of the people in our section of the hotel were cooking outdoors and from breakfast there were very few customers in the restaurant. It was very hot and the A/C for the most part was struggling and not keeping anything cool. There are not many places to stay in Sabie and this may be one of the best locations. We chose not to eat dinner at the hotel and opted for the old train car located in downtown Sabie.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank texaswillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 19 November 2012

My husband and I really enjoyed our stay at floreat. For a 3 star accomodation we never expected much but were suprised. The staff were nice and the rooms were clean and tidy. The food was nice really enjoyed ourselves we'd go back anytime!!!


Thank you FLOREAT. :)

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsG7061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairhope, Alabama
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 July 2012

My hubby and I stayed here and held our wedding at the small chapel onsite. We had the reception here as well and hosted family and friends. It was such an amazing stay and of course memorable for all the right reasons. We loved the beautiful chapel and with everything right there on site and close it was such a great experience. The "honeymoon" room (not sure what it is called) but it was so nice with a great canopied bed and the large spacious bathroom with the private patio was perfect for getting ready for the wedding. We lounged by the pool the day before and enjoyed the calm relaxed feel. it is a great location to explore the area as well. I would highly recommend anyone to stay here. The owner and staff were also very accomodating and made sure that were we well taken care of. Loved it!!

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nowthatimetu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Floreat Riverside Lodge

Property: Floreat Riverside Lodge
Address: PO Box 150 103 Ou Lydenburg Road | Sabie, Sabie 1260, South Africa
Region: South Africa > Mpumalanga > Sabie
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Sabie
Price Range (Based on Average Rates): £
Hotel Class:3 star — Floreat Riverside Lodge 3*
Number of rooms: 65
Official Description (provided by the hotel):
Florea Riverside Lodge have 65 en-suit rooms,2 honeymoon suites,5 executive rooms, 8 self-catering chalets / equipped with guest amenities- air-conditioning-telephones Free Wi-Fi & Internet, E-Tv SABC 123, Movie, Sport and kiddies channels. Groups Weddings Conference ... more   less 
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Also Known As:
Floreat Riverside Hotel Sabie

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