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“Perfect case for the Consumer Commssion i.e. paying for something I did not buy”

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Casa Mia Guesthouse
Ranked #2 of 52 Bloubergstrand B&B and Inns
Certificate of Excellence
Reviewed 18 January 2013

The rooms without a view were advertised at around R383 which is what I got with the difference that I paid for a room with a view. I raised it with Ellen which she acknowledged but dismissed with a "next time we will negotiate a better rate". Next time? Never! We don't need opportunists like you in our country. You give South Africa a bad name and more so since we are finally getting international recognition. I just think it is disgusting to try in a dishonest way to score a buck off someone else. I am sure the Consumer protection act was introduced with people like you in mind. P.S. Just wondering which amount you paying over to the owners?

  • Stayed: January 2013, travelled with family
    • Cleanliness
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Thank Letitia S K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasaMia123684, Manager at Casa Mia Guesthouse, responded to this reviewResponded 19 February 2013

With regard to the review from LSK from Johannesburg, we would like to set the record straight:

1. All our rates are transparent and available for all to see on Casa Mia’s website. The rate of R383 LSK is referring to, is for a Standard Suite per person SHARING.
2. An offer of a better rate was never discussed as the correct single rate of R665.00 was paid.
3. LSK made payment via credit card which goes directly into the owner’s bank account. This allegation is slanderous.
4. Neither South Africa nor Casa Mia deserves unfounded negative reviews like this one.

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Reviews (107)
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103 - 107 of 107 reviews

Reviewed 28 September 2012

I recently stayed at Casa Mia (my second stay this year), and had to write to let others know of this gem.
The property is beautifully presented and the rooms are very comfortable, well furnished and on the luxury side.
It is well positioned for access to Cape Town, the winelands and the west coast, (even a casino if thats your thing!) and shopping centres (Century city is close by as is Bayside), but far enough from the bustle to be tranquil and relaxed.
Situated on the wetland nature reserve there are magnificent views of the reserve, amazing birdlife (the pelicans are incredible) and a picture postcard view of table mountain.
The hospitality of Kirstein, Aloma and Helen is heartfelt and warm without being intrusive. Its like staying with beloved friends.
There was no aspect of my stay that was less than wonderful and i highly recommend Casa Mia to the business traveller or family

  • Stayed: August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CharlesO54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2016
Google Translation

  • Stayed: February 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sabiner883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasaMia123684, Manager at Casa Mia Guesthouse, responded to this reviewResponded 22 March 2016

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Reviewed 25 December 2015
Google Translation

Room Tip: Cercate di farvi assegnare la sola stanza che si affaccia sulla Table Mountain.
See more room tips
  • Stayed: October 2015, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Vonbrikus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasaMia123684, Manager at Casa Mia Guesthouse, responded to this reviewResponded 28 December 2015

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Reviewed 19 November 2015
Google Translation

  • Stayed: October 2015, travelled with family
    • Service
Review collected in partnership with this hotel
Thank 63kerstin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
best-away-from-home, Manager at Casa Mia Guesthouse, responded to this reviewResponded 23 November 2015

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Additional Information about Casa Mia Guesthouse

Address: 11 Grebe Crescent | Flamingo Vlei, Bloubergstrand, Bloubergstrand 7441, South Africa
Region: South Africa > Western Cape > Cape Town > Bloubergstrand
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 52 B&Bs / Inns in Bloubergstrand
Price Range: £57 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Mia Guesthouse 4*
Number of rooms: 6
Official Description (provided by the hotel):
Casa Mia is a Tuscan styled guesthouse with some semi self-catering suites. We are located on the banks of the Rietvlei Nature Reserve with a stunning uninterrupted view of Table Mountain. Here too you will be able to relax while watching flamingoes, pelicans and a myriad of waders as well as other bird species frequenting our backyard. Enjoy a glass of South African wine while soaking up the sun at the pool. Our warm hospitality is part of the deal! We cater for both business people and holiday makers alike! This is your home away from home! ... more   less 
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