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“Disappointed”
Review of Cepha's Inn Kabale

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Cepha's Inn Kabale
Ranked #8 of 21 Kabale B&B and Inns
Reviewed 25 June 2013

Several years ago,I had gone with a group to a friends wedding and we all stayed at Cephas inn.At the time,it was small,with a homely bed and breakfast feel.The staff at the time were eager to please and we all left with smiles on our faces.Imagine my dismay on returning to a mesh-mash of everything including a bar with a pool table,a conference room and a campsite all in one compound! The double room we got number (fourty-thing),was so tiny we could hardly move.there was no handle/lock on the window,and the noise from the bar was awful. For goodness sake,a hole in the ground does NOT a shower make! Maybe a remodel with a splash guard,so the little room doesn't flood? The staff seemed annoyed whenever we asked for anything.Please bring back the homely feeling!

Room Tip: Ask for the double room in the main building.
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  • Stayed: May 2013, travelled with friends
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2  Thank Charlie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 21 of 27 reviews

Reviewed 22 February 2013

I was nervous about what I was going to get at Cepha's Inn based on mixed reviews. That said, I found it to be a very nice hotel in a nice setting. I ended up with a deluxe room (although I requested a standard room) which was huge and fully carpeted. It had a living room area with a sofa, coffee table, mini fridge, and large double bed with a mosquito net and thick blankets. It also had a patio which overlooked the hotel grounds.
There was only 2 stations on the television (not sure if this constitutes in being DSTV) and there wasn't any internet at all at the hotel.
The bathroom was big (they only provided soap), and the tub was big, but there wasn't a shower. There was a extendable shower handle you could use, but it wasn't mounted. The water was nice and hot, especially since the weather was cool.
There is a pool, sauna, and steam rooms at the hotel as well. My colleague used the steam rooms and said they were nice. They looked clean, but I never used them.
The food options at the hotel were wide. They had more traditional Ugandan foods on the menu as well as "international options" with pizzas and burgers, etc. The food was good. Breakfast was a bit limited on options (it was buffet style).
I thought the price (about $47/night) was decent for the size of room I got. Maybe a bit expensive for Kabale, but it wasn't bad.
If I travel to Kabale again, I will be sure to stay at Cepha's Inn. The staff was very friendly.

Room Tip: I liked the deluxe room. It was large and had a wonderful patio with beautiful views.
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  • Stayed: February 2013, travelled on business
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Thank Melssel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2011

On a three-day trip to Kabale for a weekend visit with an international group from Uganda, USA, and UK, I had the misfortune of staying at Cepha’s Inn. At the time of checking in, I requested a single room. I was told there were no more single rooms, but I could stay in a double room. The room did have a double bed in it, but, otherwise, the room was very small and I’m not sure how two people would have managed to not trip over one another. Apart from the nightstand, there was no table or chair in the room; the bed occupied most of the floor space. There was hot water in the bath, and the hotel does seem to operate a generator for back-up electricity.

There was a very loud birthday party taking place nearby with loudspeakers, music, and an EmCee. After a very long journey, I wanted to sleep early, but to no avail. The party sounded like it was taking place right inside my small room.

At the time of checkout, I was expecting to pay the rate for a single room, since that’s what I requested and nothing different was mentioned at the time of check-in. Imagine my shock and dismay when I was billed twice the rate of a single room because “it was a double room.” When I asked them to reconsider, since I hadn’t requested a double room and it wasn’t my fault that I ended up in a double room, they refused. I suggested that it would be good customer service to charge me only for a single room since it was their problem that they couldn’t accommodate me in a single room. But, that didn’t work either. So, in the end, I paid twice as much as I should have for a mediocre room where it was hard to sleep because of outside noise.

Needless to say, if it is within my power, I will not choose to stay at Cepha’s Inn again.

I have stayed at Jopfan Country Hotel, just a short distance away, and would recommend Jopfan over Cepha’s Inn. The prices are comparable; the rooms are nicer; it is quieter; and the customer care is superior.

Room Tip: Make sure you find out the price of your room before you register!
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  • Stayed: October 2011, travelled with friends
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3  Thank AlisonBar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2010

we were going to kabale as we do every holiday and usually stay at this hotel because it's relaxing,the staff are caring and professional the sauna and steam bath are impeccable let alone the meals which are to die for. The rooms all have television (DSTV) with the most comfortable beds. if you went to Kabale and went to a different hotel you would not be served as well as you would be at cepha's inn.

  • Stayed: December 2009
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1  Thank staceynamara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2009

I remember reading about this Inn and when we had a change of plans decided to try it out. We were glad we did. We were greeted with smiles and when they saw how tired we were they suggested the sauna to relax. After mediocre hot showers this was a treat. The location, up on a hill outside the town, was quiet and we were able to make Lake Bunyonyi a full day trip without spending hours in a car.

The only drawback was the restaurant. The food was OK but you can't have everything.

  • Stayed: September 2009, travelled as a couple
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2  Thank loisnewyork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2009

We stayed here for 2 nights on the way to Bwindi Impenetrable Forest gorilla trekking and after the trek. It wasn't exactly planned- we were supposed to stay in one of the places close to the park but the van broke down 35 kms short of Kabale and, as it was evening and we still had over 3 hours travelling to go, our driver proposed we stayed the night in Kabale.
We thoroughly enjoyed staying at Cepha’s Inn and would highly recommend it. It was clean, comfortable, quiet, has wonderful gardens, a swimming pool and great breakfast and dinner (they also packed us PLENTY of food for lunch for the trek the following day).
The only complaint is that the mosquito net over the bed was a bit pathetic- it didn't cover you all around but we'd taken plug in mosquito killer tablets and covered up with DEET early in the morning and from dusk if we were out and didn't get bitten once.
The garden is a great place to sit with a beer in the evening!
It was a lucky thing that the van broke down and we ended up here- I'd never heard of it and had seen no review of the place. The road from Kabale to Bwindi is extremely dusty and hard work. Staying in Kabale meant that we got the dirt all in one day- there and back- and made it not so bad to get back to Entebbe the day after we'd been trekking.

  • Stayed: May 2009, travelled as a couple
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1  Thank KP58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2016 via mobile
Google Translation

Stayed: August 2016, travelled solo
1  Thank LdVinci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cepha's Inn Kabale

Address: Plot 7 Archers Road | PO Box 121, Kabale, Uganda
Region: Uganda > Western Region > Kabale
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #8 of 21 B&Bs / Inns in Kabale
Price Range: £23 - £57 (Based on Average Rates for a Standard Room)
Number of rooms: 22
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Also Known As:
Cepha's Inn Kabale Uganda

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