If you are looking to take kids to this hotel, read this review as i am writing this from my perspective. (a 12 year old boy on holiday with his parents).
The coach journey to the hotel is quite serene and you have a great view of the sea from certain places on the road. It takes about 40 mins to get from airport to hotel.
First impressions of the hotel are excellent, and even I, who would normally not care less about 'beautiful' views was impressed by the views and location of the hotel. Our room was very clean, but the sofa bed I had to sleep on for the next 7 nights was not very comfortable. You got 1 TV remote for 2 TVs (that was the case in our room) and it was a bit of a struggle to find the English channels on the TV. I managed to get 7 days free wifi, and i even managed to access it from the balcony and sitting room in room J301, despite the receptionist saying you could only get wifi in the main building.
The food was not fantastic, it seemed dinner every night had been under cooked, or had been left for a long time and cooled down completely, the food was more or less the same in the main eating hall every day apart from one day when they did noodles and soft prawn crackers. (Only 2 or 3 of the 5 crackers i picked up were actually edible.) Breakfast was a lot better than dinner, with a much wider range of the things that were edible to eat.
There are 2 pools at the hotel of a decent size (and a baby pool next to the lively pool) there was one pool where you were allowed inflatables and another pool were they were 'strictly prohibited'. This was good because you could choose which pool you wanted to go to depending on whether you wanted a relaxing swim or you wanted to use your lilo and inflatable ball. The relaxed pool was always a lot quieter than the one that allowed inflatables.
The hotel ran many trips that included going dolphin watching from a boat, or going to Loro Parque, but the only trip we did was the one to Siam Waterpark, which i would hugely recommend. However the unlimited fast pass that the hotel offer helps you get the most out of your trip. We managed to get on all the rides at least once, we went on a few of the rides twice, and we went on kinnaree (my fave ride) 6 times!!!!
I also did the football academy run by the first choice football coaches, and apart from 'Fun Day Mondays' the sessions had fairly similar drills and games, but it was still enjoyable despite the 35 degree heat. 2 of 3 coaches were good and well organised but I wasn't keen on the third one as he kept threatening to take away our match time, he also played this game where he would pretend to throw a ball at us and if we flinched we were out, and if he did release the ball you had to catch it. It was a cruel game and had nothing to do with football.
But the lack of good activities was the main reason why i wasn't entertained, i was never planning on going to the kids club, but there really isn't enough to do If you are an only child and have no friends or siblings to muck around with. I walked past the 'Mega Stars' group (for 9-11) year olds doing 'Scrap Heap Challenge' which was described as follows, 'use scrap materials to create a master piece!' Well if your child was expecting a couple of pieces of cardboard, a pritt stick and some feathers to create their 'masterpiece' then they would probably have been thrilled by this activity!!! To think they would have been trying to appeal to kids like me with those sorts of activities last year, they really should get to grips with what 11 year olds like to do these days! And don't even get me started on the t-shirts they make you wear. I think the problem here is that they haven't split up the age groups well enough. For example, an 11 year old would not be impressed by this so called 'scrap heap challenge' and having to wear a t-shirt with one of the hotel mascots combing their hair. But a 9 year old who would be put in the same kids club group as this eleven year old would probably be more suited to this sort of thing. So basically be really careful when choosing your activities otherwise you will be stuck glueing feathers onto cardboard for the next hour!
- Official Description (provided by the hotel):
- Be Live Family Costa Los Gigantes has been designed down to the smallest detail for familes and couples wishing to spend their holidays in an incomparable location, enjoying our excellent facilities to the full. Superbly located in Tenerife South, it enjoys spectacular views over to the island of La Gomera and the Lod Gigantes cliff. 500 Meters away from Plaua La Arena beach. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more less
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- Also Known As:
- Luabay Costa Los Gigantes Hotel Puerto De Santiago
- Costa Los Gigantes Hotel
- Be Live Family Costa Los Gigantes Tenerife/Puerto De Santiago