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Servigroup La Zenia
Ranked #1 of 2 Hotels in Playa Flamenca
Certificate of Excellence
Calpe, Spain
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Average for the price ??”
Reviewed 23 May 2014

12 of us stayed here for 2 nights and had 3 rounds of golf on the good courses nearby. I was a bit disappointed in the location ?? Its nicely situated on the beach but its in an urbanisation with houses all around. So you cant really walk to a bar or anything else ?? I wasn't sure where anything else was ?? Is there anything else in La Zenia ??
Room was nice, staff equally okay and food reasonable. I did although have difficulty encouraging the carvery chef to give me a decent portion of meat instead of mostly bones ??
We were on half board offer, so after golf, back to hotel and meal at 8pm, we didn't venture further. As I said theres nothing nearby ??

  • Stayed April 2014, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Arnietw0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (305)
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English first
Canterbury, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 May 2014

A quiet, very clean, comfy hotel, with good-sized bedrooms, plenty of storage space and roomy private balcony. Lovely seaside setting, good food variety. Great for adults or families with young children, but, in my view, unsuitable for older children as there would be little to retain interest. Staff friendly and helpful, and hard-working. Although the food quality was consistently good, the restaurant atmosphere was a let-down, as we found it very noisy at times and lacking any ambience. The restaurant evening dress code of 'long trousers for men' was not enforced - surprising for a 4 star establishment and which spoiled it for those who had bothered to dress up. Be aware of several 'unmarked' steps in the hotel, one of my party took a nasty tumble.

Room Tip: Request a sea view room, super views of beach and pool but expect morning sun only.
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank N W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Servigroup, Customer Service at Servigroup La Zenia, responded to this review, 3 June 2014
Dear guest,

We would like to thank you for your nice comments about our hotel.

We are sorry to hear the restaurant didn´t meet with your expectations. We have taken note of your comment regarding the dress code in order to detect any possible error as we do enforce our guests to comply with this rule.

We sincerely apologize for not meeting with your expectations on this occasion, whilst always trying to improve, our sole aim is to please and satisfy our guests, please be assured that all comments have been noted and will be taken into account for the future.

Kind regards,
Customer Service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisburn, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 May 2014

just returned from another relaxing break, great views, great service the staff couldn't be more helpful and friendly. the rooms are spacious and comfortable. plenty of choice in the dining room unless you are really picky, the sea views are lovely, this hotel is a great place for relaxation, leave your teenagers at home as it is quiet, more suited to adults or families with small children.

Room Tip: request 1st floor with sea view when booking
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  • Stayed May 2014, travelled with friends
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Helpful?
1 Thank suzannecrothers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jersey, Channel Islands
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 May 2014

Lovely hotel in a beautiful location. Sun rise is a picture not to be missed. Very good value for money, only criticism is the gym needs updating, poor value for money, needs more equipment & air conditioning could be improved in the gym.

Room Tip: Best get a room above the 2nd floor because the entertainment at night can be heard on the 1st floor...
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  • Stayed May 2014, travelled with friends
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    • Cleanliness
    • Service
Helpful?
1 Thank SW61HS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonkoping, Sweden
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 May 2014

Good service and overall a well managed hotel. Just by the beach with amazing wiev from most of the rooms. Low extra cost for full board. Variably buffet. The staff was very helpful and gently. We liked the hotel.

  • Stayed May 2014, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank ClarenceHansson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 May 2014

the situation of La Zenia hotel is second to none beautiful views and so close to the beach if your a beach lover if not the pools and surrounding area pleasant, the food is of a good standard and restaurant staff very attentative we will return.

Room Tip: sea view a must higher the floor the better
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  • Stayed May 2014, travelled as a couple
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    • Service
Helpful?
1 Thank simonsaab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 May 2014

We have just returned from a week's holiday at the hotel. This was our first time in the area. The hotel commands an excellent position between 2 very clean and safe beaches. Overall, we were really pleased with our experience; the room was large and there was plenty of storage space and it was kept really clean by the friendly and hardworking maid service. The food was good; there was show cooking every day and plenty of choice. We didn't have a problem with the restaurant as some reviews have mentioned in terms of noise etc but then again the hotel was fairly quiet. It could no doubt be much worse in the summer months. Our only, fairly minor, complaint is that the outside seating area where it would have been pleasant to enjoy pre dinner drinks, was in shade and fairly cool from late afternoon and, consequently, we found ourselves going out to bars where we could enjoy the last of the sun when we would have been perfectly happy to stay in the hotel. We were disappointed with the local bars, the most being British and up near the main road. The only Spanish bar we found in the immediate locale was off the beach at Playa Flamenca. We didnt hire a car but I would say that its a must in this area. We did the various walks as far as Torrevieja but planned to go to Cartagena and possibly Murcia but the bus service is practically non existent.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sandyballs_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Servigroup La Zenia

Property: Servigroup La Zenia
Address: Lugar urbanizacion El Presidente 4, 03189 Playa Flamenca, Spain
Region: Spain > Valencian Country > Province of Alicante > Playa Flamenca
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Playa Flamenca
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Servigroup La Zenia 4.5*
Number of rooms: 220
Official Description (provided by the hotel):
Location: - Unbeatable seafront location, in a quiet residential area. The hotel is surrounded by two beaches, just 20m. one from the other. - 30 Km. from Orihuela's downtown and 10 km away from Torrevieja, providing special discounts for hotel guests in the twelve golf courses of the area. Facilities and services: - Modern and comfortable hotel, particularly suited for families. - Two superb swimming pools at the sea edge (electrolysis disinfection), one of them for adults and another one for children. Sun terrace with sunbeds and parasols, garden area with palm trees and children's playground. - Delfi children's club (high season) with its own mascot, workshops and activities (children under 4 years must be accompanied by an adult). - Varied sports and entertainment programme (only in summer). Multipurpose sports court. - Wellness Centre (supplement), provided with heated swimming pool, gym, sauna, jacuzzi, massages, and beauty and body treatments. - Hotel Servigroup La Zenia is associated with the Costa Blanca Golf Course Association, with special discounts. - Elegant Marina and Sirena Rooms for meeting or celebrating events. - Servigroup boutique with souvenirs and gifts. - Free beach towel service (deposit). - Free wi-fi connection throughout the hotel, including outdoor areas. - Internet connection at reception (supplement). - Hotel-owned parking spaces (supplement): 77. Rooms: - 220 spacious rooms most of them with beautiful frontal or lateral sea views, air conditioning (depends on the season) and heating, full bathroom, balcony, mini fridge, hairdryer, direct dial telephone, flat screen TV, safe and intelligent locking system. The hotel has a Junior Suite for special occasions. Restaurant: - Restaurant with buffet service and "show cooking". The buffet offers an exquisite and balanced Mediterranean cuisine, national and international dishes, delicious desserts, special themed menus, special celiac menu on request and options for people with allergy problems. Committed to quality - ISO 9001:2008 Certification awarded by AENOR, for quality management of "accommodation and dining-room services", and the international equivalent "IQNet Quality System". Fire and safety installations adapted to the current European regulations. ... more   less 
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Also Known As:
Servigroup La Zenia Hotel Playa De Orihuela
La Zenia Spain
La Zenia Hotel
Zenia Hotel
Hotel La Zenia Spain
Servigroup La Zenia Spain/Playa Flamenca - Costa Blanca

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