I stayed here on 16th & 17th February on the basis that the reviews for the hotel were good and we were travelling from Ireland to Empuriabrava on business. I have to say straight away that the reviews for this hotel really outsell it as it is a poor three star at best.
On arrival, the lady at the front desk was not that pleasant and went straight into selling me an upgraded room. On viewing the room we booked we really had no alternative but to pay an extra €20 euro per night for the bigger room. The room that we originally booked was smaller than my box room at home. The room that we upgraded to had a pool view but the curtains in to room had holes in it, the bed was and bedding was extremely basis and the bathroom was really not that great with an unhygenic shower curtain that tends to stick to you while washing. The shower head was poor as well and kept falling down the pole it was held on. There is a strange floor to ceiling window between the bathroom and bedroom so your partner can see you washing your bits. Its a stupid design that does not work.
The broadband connection was free but when I went to the front desk, the unfriendly lady instructed me to stand in a certain place before she would address me. This in my opinion is terrible service and she should be retrained for the benefit of the hotel.
On a plus note, we had dinner in the restaurant and the food and service was excellent. We were the only people in the restaurant so the athmosphere was not great but I have to say that the chef and the waiter are wasted here.
To end, we were so unimpressed with the hotel, we checked out one day early and booked into a hotel in Barcelona.
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- Also Known As:
- Hotel Port Salins