We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Will be nice after the refurb”
Review of Ibis Styles Cognac

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ibis Styles Cognac
Ranked #2 of 4 Hotels in Chateaubernard
Reviewed 15 August 2014

  • Stayed: August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Tomboni
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MercureCognac, Responsable réception at Ibis Styles Cognac, responded to this reviewResponded 19 August 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Write a Review
Reviews (240)
Traveller rating
Traveller type
Time of year
Language

21 - 27 of 240 reviews

Reviewed 6 August 2014

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Spaniel7717
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MercureCognac, Responsable réception at Ibis Styles Cognac, responded to this reviewResponded 13 August 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 29 July 2014

The hotel didn't look very inviting as the signage had burnt out and had been left.
Staff were pleasant and friendly and spoke English.
The rooms were very basic but clean and a good size (3rd bed/ sofa in the room)
Plenty of parking on site.
Light and airy dining room.
Lots of choice for breakfast (Charged as an extra) both hot and cold.
There was a pool outside which had limited access and needed maintenance.

NOTE:-
I UNDERSTAND THAT MERCURE OFFER A FREE BREAKFAST FOR OVER 60's THROUGHOUT THE WHOLE GROUP, BUT THIS HAS NEVER BEEN OFFERED AT ANY OF THEIR HOTELS THAT WE HAVE STAYED AT.
IT IS DIFFICULT TO CONTACT mercure.com AND THEY WILL NOT RESPOND TO MY REQUEST FOR ORE INFO ABOUT THIS.

Room Tip: Ask about free breakfast if you are over 60.
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Bob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureCognac, Directeur général at Ibis Styles Cognac, responded to this reviewResponded 5 August 2014
Google Translation

Madame,

C'est avec beaucoup d'attention que je viens de lire vos commentaires concernant votre séjour dans notre hôtel.
Je suis désolée que votre séjour n 'ait pas été à la hauteur de vos attentes, et je vous prie d'accepter mes plus sincères excuses.
Suite à une forte chaleur, l'enseigne de la façade a pris feu, nous n'avons pas pu enlever celle-ci aussitôt car nous devions attendre le passage de l'expert. Aujourd'hui tout est en ordre, au niveau de cela.
Notre établissement change d'enseigne l'année prochaine, nous devenons un hôtel Ibis Styles. Les travaux de rénovations commencent au mois de novembre 2014.

Concernant l'offre senior, et les petits-déjeuenrs offerts, je vous informe que toutes les offres promotionnelles, ne se cumulent pas. N'ayant pas votre nom, je ne peux pas vérifier cette information. En avez-vous parlé à la réception lors de votre départ ?

Je vous souhaite une excellente journée
BIen à vous

Carole TIRATEAU
Directrice

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

Very comfortable hotel. For those who know the Mercure chain will know what that means. Has a swimming pool. Being close to Chateaubernard airport, a dual civilian and military base, there is the occasional noise from a Dassault military jet to temporarily break the silence. I love military jet aircraft to that was a bonus for me.
It is, however, a short car ride into downtown Cognac. A 3km walk is not a problem for us although not a preferred option after an evening meal.

Room Tip: Not really a consideration.
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DOB018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureCognac, General Manager at Ibis Styles Cognac, responded to this reviewResponded 30 June 2014

Good Morning,

Thank you so much for your comment about our stay in our hotel the night of june 22 th 2014
We are happy that you enjoyed your stay in Mercure Cognac.
We are staying at your disposal and hope receive you another time in Cognac.

Kind regards

Carole TIRATEAU
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2014

Hotel was clean, bright and had the facilities for our overnight stay. There are no views but we left when it was dark and arrived when dark too !

I had prebooked on their website and check in took about 30 seconds.

Lobby, corridors and bedroom were clean (bit of a funny smell but soon got used to that !). Bathroom was spotless. Toiletries and towels were plentiful.

We had a family room with 4 beds. A little bit of a squeeze but no more than a premier inn !

Pillows in short supply but they always seem to be at hotels.

Buffet Breakfast was plentiful, pastries and breads fresh. Hams and cheeses nicely chilled and presented and the service in English was impeccable.

Checkout was about 20 seconds - in english -

A good stay for a one night

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureCognac, Manager at Ibis Styles Cognac, responded to this reviewResponded 13 January 2014

Dear Madam,

Thank you very much for your kindly message.
We are happy that you enjoyed your stay and our staff in ou hotel.

We hope see you again another time in Mercure Cognac

Have a nice day

Carole TIRATEAU
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2013

Pleasant enough hotel but situated in the middle of an edge of town business/retail park - no outlook and not somewhere that you can stroll out from, it is a short drive into the centre of Cognac to eat as there is no restaurant at the hotel. Breakfast was fine.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Graham W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

The location is far from town in a business area with no restaurants or shops and no real ambience. The hotel itself is lovely with a beautiful breakfast buffet and friendly personnel, but the bed was so hard and low that it was little different than the floor. The hotel also has a nice DVD on the Cognac region for sale, which was nice to find. We would choose to stay at the Ibis closer to town next time.

  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travelertorremolinos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Chateaubernard
1.8 mi away
Ibis Cognac
Ibis Cognac
#7 of 10 in Cognac
230 reviews
0.4 mi away
L'Yeuse
L'Yeuse
#1 of 4 in Chateaubernard
286 reviews
1.7 mi away
Hotel Le Cheval Blanc
Hotel Le Cheval Blanc
#3 of 10 in Cognac
195 reviews
Show Prices
Show Prices
Show Prices
1.6 mi away
Hotel l'Oliveraie
Hotel l'Oliveraie
#4 of 10 in Cognac
88 reviews
1.7 mi away
Hotel Francois Premier
Hotel Francois Premier
#1 of 10 in Cognac
228 reviews
1.6 mi away
Domaine du Breuil
Domaine du Breuil
#5 of 10 in Cognac
230 reviews
Show Prices
Show Prices
Show Prices

Been to Ibis Styles Cognac? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Styles Cognac

Address: 84 Avenue d Angouleme, 16100 Chateaubernard, France (Formerly Mercure Cognac)
Region: France > Nouvelle-Aquitaine > Charente > Chateaubernard
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Chateaubernard
Price Range: £58 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Styles Cognac 3*
Number of rooms: 50
Official Description (provided by the hotel):
Situated on the vineyard of the Liqueur of the Gods, in 3 minutes by car of the city center of Cognac, at 1:15 am of Bordeaux and La Rochelle, the Ibis styles hotel Cognac is ideally situated for your business meeting and the discovery of our heritage(holdings). New concept: decoration on the theme of the Cognac, our 50 completely renewed rooms(chambers) will know how to seduce you: cosy bed, bathroom with functional shower, relaxing space around our swimming pool outside. St Brice's golf in 4 km of the hotel. The unlimited WiFi and the breakfasts are included in the prices(prizes) of our rooms(chambers). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, TripOnline SA, Expedia, Ebookers, Evoline ltd, 5viajes2012 S.L., HotelQuickly, HotelsClick and Cancelon so you can book your Ibis Styles Cognac reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Hotel Cognac
Ibis Styles Cognac France/Chateaubernard

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing