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“Disappointed! Don't expect to get what you booked!”

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Marietta Hotel Apartments
Ranked #1 of 1 Pastida B&B and Inns
Rotherham
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Disappointed! Don't expect to get what you booked!”
Reviewed 7 February 2014

Firstly, let me say that overall, we had a pleasant stay at the Marietta. It is a nice little hotel and the staff are friendly and generally very helpful, for example they booked a hire car for my wife and I. My disappointment was that when we booked through Imperial Travel Ltd (won't do so again) who used Hotels4U to book the Marietta, we were promised a room with a pool/garden view. On arrival, we were put in a room with neither a pool or garden view and despite the owner's insistence, looking over someone else's back yard (and a very barren one at that) IS NOT a garden view! The room was basic (I'm not sure what the definition of 'superior' is meant to mean in the description on the booking) but was adequate. I had to ask for a sharp knife to be able to slice bread etc., I was given a steak knife. The shower was not brilliant, the water went all over the floor around the sink and toilet, I was given a bath towel to mop up the overflow! The only annoying thing was a very noisy fridge which was well past it's sell-buy date. I did not complain about the fridge, we just put up with it, however another couple did complain and I believe theirs was replaced. Despite following all of the appropriate procedures, taking the matter up with the owner, contacting the people on the booking details and emailing Imperial Travel, we got no-where with requesting a room move. On returning to the UK, we took the matter up with Imperial Travel Ltd, the owner continually passed the buck onto Hotels4U, they passed it on to Marietta who passed it back saying we had a garden view! I only wish I had the foresight to take pictures of the supposed garden which was not even in the grounds of the hotel. Apart from the barren garden view, our other view was onto a number of apartments in a little square from our balcony, not the most aesthetic view. We had one meal at the hotel which was very good, however, as you can eat out very reasonably, we chose to eat out most days and have breakfast in our apartment. It would appear from the return clientele and the positive comments that Marietta is a popular hotel. It did clearly show that Marietta had her 'favourite' customers and they were given the rooms of their choice. If we had been given what we booked for and were indeed promised (in writing) by Imperial Travel and Hotels4U, I dare say I would not be making these comments. I am unhappy that the Owner of Marietta insists that we had a garden view when we most certainly did not.

Room Tip: I suppose the only thing you could do is ask for a room with a pool/garden view but I am not at all...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
8 Thank akg_1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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194 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Scotland
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 October 2013

We stayed at the Marietta in mid September for two weeks this year and loved it! We were a bit worried about staying inland so organised a week's car hire (through Rodos Cars) for a bit of freedom and this turned out to be a fantastic way to enjoy Rhodes. We chilled for a few days at the Marietta, enjoying the pool and the lovely atmosphere and restaurants in Pastida (the ice cream at the cake shop is to die for!), then our car was delivered to Marietta's and off we went exploring the island right down to Prasonissi, as well as returning to a few of our favourite beaches from a few years ago. We then finished off our holiday with a few days back at Marietta's.
We also ate in the restaurant a few times and would recommend the Moussaka, as well as the Souvlaki - both were fantastic.
As has been said before, Marietta and her family will do everything they can to make your stay enjoyable. The only slight down side for us was we had a garden view apartment, but actually the balcony looked in to other apartments - we could practically shake hands with them they were that close. However, the positives definitely outweigh this slight negative and all being well we hope to return to Marietta's next year if we can.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rostiell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hastings
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 October 2013

...Well...Its Been a week since me and my Boyfriend Marc returned from Mariettas in Pastida!
...Back to the grey clouds and the rain here in England!!....and we are Missing you terribly!! : ) x
...We booked this Hotel/Apartments from reading the reviews from Trip Advisor-5 Stars-and the wonderful comments...so we thought we'd give it a go!...
...initially...we wanted a base...in Rhodes...as we had planned an itinery...visiting Lindos...Rhodes Town...Halki...and Marmaris in Turkey,while we were there on a 10 day/9 night stay....
....we arranged our own airport transfer 15 Euros...as we could see that Pastida was close...and we were welcomed as soon as we arrived...the bar area was busy...and we checked out our room...
...afterwards we went to the Bar area for a drink and were welcomed by the holiday makers and George who is a family friend-who works the late shift at the Bar...Costas...Mariettas husband...and Michael...Mariettas Brother....."Wer'e On Holiday!"
....The apartment...was basic...-we normally stay in 5 Star Hotels....BUT...for the price you pay!!!...we didnt expect 9ct Gold Taps!!....We had Only Booked Room only on self Catering Basis as we were staying in other Towns during our Stay...
We had everything we needed!!..A Clean Room-comfortable Beds-Kitchen Area To Cook If We Wished To...Clean Bathroom-Safe to keep our Belongings while we were away...Warm/Hot Shower and Fluffy Towels! Along with a Personal Warm Welcome from Marietta -Herself in the morning...was a nice start!!...Rooms were Cleaned every other Day-by a Lovely Smiley Lady xxx
...The bus...To Take you to Rhodes town is just down the road...in the Square...costs 2.20 Euros per person Each way to Rhodes Town-Main Bus Terminal...and go from there!!...PS.Get Tickets before you get on Bus!!...theres a New Law...600x the Price if you dont by a ticket PRIOR to Journey!...Be warned!...
..In the square you will find Everything you need-from Bus Tickets from Local Supermarket-To Food-Wine-Fresh Vegetables-local Butchers-bars and Restaurants...we visited Skalakia Restaurant On 2 occasions whilst we were in Pastida...the guy who owns it...it just such a nice guy...and a pilot....so if you are looking to go visit other islands...he is your man!!!....he can make you a selection of Meze's so 2 Starters-if you want a bit of each-he will only charge you half of each dish= 4 Euros for 2 starters half and half!!xxxx well worth a visit!
...But Hey!!!...getting back to Mariettas Hotel....after we had popped in...and out...whilst Island Hopping...we had a Great Time-THEY ARE A LOVELY FAMILY!!!...If you want to stuff your face-on an All Inclusive-Drink yourself silly with an Un-limited Bar..And Dance the night Away in a loud Nightclub Area...Then Pastida...Or Mariettas...Is Not Going To be for you!!!...Go to Rhodes Town or Falaraki!!!!....
...BUT...If you want a Relaxing -Quiet-Homely-Vibe with A Touch Of True Greece...With Beautiful People who ask you how you Genuinely Are...Then This is Your Choice!!!....SSSSShhhhhhh!!!"!"....I dont want more people to Know about this Little Gem...or they might not be able to accomodate Us next time-as they will be packed !!!... : ) xxxxxx we met MANY Return Visitors to this Hotel-which speaks for itself xxxx
On The 3 Occasions when we ate in the Restaurant..at Mariettas...It was Absolutely Delicious!!...Definatly Go for the Freshly Grilled Dorada Fish-where Marietta and Michaels Dad Grills it Fresh In The BBQ Every Night!!...Mums also in the Kitchen-although i didnt get to meet her!!....
...We/I will Definately Return to this Lovely Little Piece Of Greece and Look forward To Relaxing In a ASafe and Friendly Environment-Where Nothing is too much Trouble....
....Nanny Ann...( Previous Trip Advisor Comment ) ...You were Too Busy Complaining...You Missed Its Soul!!....And maybe you should Pay More...and Moan More-Somewhere Else!!!!
Marietta-Cotas-and especially Michael- MY HOME IS YOUR HOME!!...Please come and Visit...You can Rip Marc Off for his Mussels In Rye at Simply Italian!...and I will sing You a Love Song At Azur!! xxxxx
Cant Wait To Be there Again...PS...Sell Your Olives...at the Bar!....New Business Venture!! : ) xxx
Calluna West!!! xxxxxx

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank callunawest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cockermouth, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 October 2013 via mobile

This unassuming family run business is right at the heart of what Greece is about. It is Full of culture and so friendly that some people return every year. They treat you as if you are family. I shall be going again because they literally saved my life. Marietta and one of the frequent guests called Cathy made sure I was looked after when I took ill and had to go to hospital for 3 days. I will never forget their love and kindness that helped aid a quick recovery. Thank you for a holiday that I will never forget. Coming back next year.

Food was awesome and even when I ended up on a strictly no fat diet they managed to knock up something lovely. Most of their produce was home made too yum!

The apartment was great and on the top floor. They don't have hairdryers in the rooms so pack one or you have to keep borrowing Marietta's or her mothers.

Even the guests were friendly with me making me feel welcome and at ease. I felt, as a solo traveller safe and rested.

Beautiful butterflies everywhere on the walls and flying around. Before I took ill one huge white butterfly circled my head and gently flew away.

I reiterate will be going again! X

Stayed August 2013, travelled solo
Helpful?
2 Thank Rachaelhdavies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penkridge, United Kingdom
Level Contributor
50 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 October 2013

I was dismayed when we were shown to our superior studio with pool/garden view. The room itself was very tired and shabby. The beds were hard, although we had a choice of a double or 2singles. Our view was a brick wall, no sign of the pool or garden we had requested. The bathroom was very tired looking with its shabby fittings, the toilet seat was a bit of a pain. It moved about when it was sat on and the lid wouldn't stay up so for ladies it was a bit of an chore to use the toilet. The hotel lounge was smart and pleasant but the entertainment consisted of sky sports and loud music. The brother and sister that seemed to run things were pleasant enough. The food was typical hotel food. The majority of the residents stayed by the pool all day. Very noisy at night, we were woken up many times at 4 in the morning by people shouting and laughing.

Room Tip: Approach the hotel directly, ours was a package and I think priority was given to those that were kn...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nannyann92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hastings
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 September 2013 via mobile

Once again we had a lovely time.we met other guests that return time after time like us.the family are wonderful,the food and the accommodation.we will be returning once again next year hopefully for three weeks.marietta and the family are like our family.we always feel that this is our second home as we feel so relaxed.their are so many places to visit but to get round the island you need a car although you can get a bus into Rhodes and another one to visit other places on the island.it can be a chore but it is an experience.roll on next year .

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gratgranjan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leek, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 September 2013 via mobile

Only here for 7 nights, but were made to feel very welcome right from the off.
Rooms are basic but perfectly adequate for sleeping, showering etc.
Where this place shines is in the staff commitment to you having a lovely holiday. Nothing is too much trouble.
The food too is great. Pork steak and t-bone my particular favourites although there are plenty of authentic meals too. We only booked b&b because we didn't want to be tied here for meals, but ended up eating here on all but 2 nights because the food is so good.
The location may be too quiet for some, but that was what we wanted. A1

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simracer68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marietta Hotel Apartments

Property: Marietta Hotel Apartments
Address: Pros Pastida, Pastida 851 01, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Pastida
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Pastida
Price Range (Based on Average Rates): £
Hotel Class:3 star — Marietta Hotel Apartments 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Marietta Hotel Apartments Rhodes/Pastida

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