It's not often I would do this but due to the fact I'm still annoyed at the service we received I'm going too.
On arrival I was a bit unsure as to what to expect as the entrance road was very bumpy and from the outside the building requires some renovation.
Upon entering we entered the lounge and were served by a friendly chap. I had a pint of tennents and the misses opted for a pint of strongbow. It came to just over £7 which I thought was reasonable enough maybe slightly overpriced. We were in a party of 6 and the batman arranged with the restaurant for a table to be set for us.
Upon entering the restaurant we were asked " are you the six from down the stairs" not particularly friendly no hellos etc. she then said "your over there pointing us to a table in the corner in front of the lake. It was a nice view. However no menus! After a couple of minutes we were given some menus along with the Saturday steak night menu and the waitress then showed us the specials board. After about a minute a waitress approached the table asking us if we were ready to order. I asked her for a couple more minutes - massive mistake!
We sat for a further 30mins in which time 2 tables that arrived after us were served. The waitress also decided to clear dirty table right beside us despite me making eye contact to her with a smile as if to say we're ready to order now. She then came back to clean the table at which point I asked could we please order now. The response " I'll be a couple of minutes I'm cleaning a table that's been reserved"
At which point after waiting 35 mins to order in a half busy establishment I asked the rest of the party if they wanted to leave which they did so we got up and left.
Something I've never done before which says something.
- Official Description (provided by the hotel):
- The Lochnell Arms Hotel is a small family run hotel in a spectacular Loch side location, situated just 5 miles outside of Oban. We have 10 on-suite bedrooms, lounge bar, restaurant which is also open to non residents, outside terrace, and public bar with pool table and darts. The cosy lounge bar has a large open fireplace, and the restaurant has a stunning view over the Loch. All our meals are home made and freshly prepared by our chefs, who use local produce where possible. Popular Sunday carvery served all year round. ... more less
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- Also Known As:
- Loch Nell Arms Connel
- Lochnell Arms Hotel Connel, Oban, Scotland