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“Truly disappointing meal. After many visits we won't be back”

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Lochnell Arms Hotel
Ranked #2 of 8 Connel B&B and Inns
Certificate of Excellence
Perth, United Kingdom
Level 5 Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Truly disappointing meal. After many visits we won't be back”
Reviewed 3 July 2014

The staff tried their best but the food was mediocre at best and despite ample warning the kitchen couldn't cope with a party of 15. The waiting times were enormous.
Tip from the chef in the party trim your menu down and stick to what you are good at. Steak pie and fish was fine. Cement Brûlée was ambrosia custard with a toasted sugar topping, veggie haggis was indescribable but might have been paxo stuffing, sauces, shortbread etc. all shop bought.
After many years visiting we won't be back

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Pablodecattio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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252 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
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  • English first
  • French first
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English first
Sonoma, California
1 review
Reviewed 22 June 2014

Susan graciously accommodated us after a hotel further up the street refused to honor a confirmed reservation with Travelocity. I was travelling with my husband and six-year old son, so we needed two beds. Susan graciously fit a small bed into a room that was clearly only meant to fit the king bed already contained therein. She really helped us out of a tough spot as it was after 9pm and we had a very tired child.
The room itself was lovely and very comfortable with a great view of the river. We also had a balcony.
The breakfast was very good and the hosts were fantastic.
We would definitely stay here again.

Room Tip: Room number 1 was lovely with a great view and balcony, but no television.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ElizabethD61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 17 June 2014

What a great wee hotel! The owners were very helpful and had the most adorable son. A great breakfast and the room was grand. You are close to a beautiful river which I found very romantic. You are 5 miles away from Oban which could be a blessing or not depending on what you are after on your trip but I found it all very pleasing. Cheers guys.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ross-sims
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 June 2014

I stayed at the Loch Nell Arms in Room 4. I booked earlier in the year and was advised that it had new owners Rudi (Ruud) and Susan. I think they took over in April. There wasn't much of a change when I arrived but as I say my room was great value for money - very clean and my en suite facilities were both spacious and also very clean. Rudi tells me he has a lot of plans for the place and I believe him. What made my stay special was the welcome by the new owners - GREAT FOOD and beers all very reasonably priced (Oh the other staff were delightful too!) The view from this hotel is great too I've added a picture but it really doesn't do justice to the hypnotic whirlpools that you can see at certain times - look up the web for Falls of Lora for more info. Amazing! I am going back there later in the year and look forward to Ruud and Susan Fish and Chips again - Can smell it already! Good luck with things for the future at Loch Nell Arms. John McElwee

Room Tip: It depends on your circumstances and why you are staying there. A Loch view would be great if availa...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenrothes, United Kingdom
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 12 June 2014

Just had our lunch at the lochnell arms hotel. First time we have had something to eat in the hotel, I can honestly say we will be back. The new owners, what a lovely couple, they made as feel very welcome, even their son, gave my mum the thumbs up. Haha. My mum had the tomato and basil bruschetta with melted mozzarella cheese, the fish and chips to follow, now normally mum isn't a big eater....but she finished the lot off. Me...well I had the highland mushrooms ....well tasty. Had the steak and ale pie, with chips....had this dish in many places, but there was definitely ale in there..some place you don't even sniff it. I wish Susan and Rudd all the very best in the future, we hope to back again soon. Good luck guys :-)

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank kazzkerr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arbroath, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 June 2014

My husband and I recently visited for an early evening meal. We had enjoyed a meal here when the current owners were just starting out. Once more we were warmly welcomed by our host to a quiet restaurant. He was very attentive, pleasant and had a good sense of humour. Soon the room began to get busy. He remained calm and efficient and was assisted in serving periodically. The food was delicious - however, I feel he could have done with a bit more help in the dining room as our service became a bit slower as the meal progressed. We will be back because it is important to us how staff handle pressure i.e. remain courteous and professional throughout service.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank WildWestWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilversum, The Netherlands
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 June 2014

I stayed at the hotel for a few days in May. The owners, Ruud and Susan, make you feel very welcome. They even thought about the kids by having a playroom for them.
Meals are great with self made chips, loved it. I can really recommend the chocolate marquise as dessert.
My room had a balcony with a beautiful view and the bed slept even better than my bed at home :)
I'll be back next year for sure!

Room Tip: One with a balcony!
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  • Stayed May 2014, travelled solo
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank Sally N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lochnell Arms Hotel

Property: Lochnell Arms Hotel
Address: North Connel, Connel, Oban PA37 1RP, Scotland
Phone Number:
Region: United Kingdom > Scotland > Argyll and Bute > Oban > Connel
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #2 of 8 B&Bs / Inns in Connel
Price Range (Based on Average Rates): £
Hotel Class:3 star — Lochnell Arms Hotel 3*
Number of rooms: 10
Official Description (provided by the hotel):
The Lochnell Arms Hotel is a small family run hotel in a spectacular Loch side location, situated just 5 miles outside of Oban. We have 10 on-suite bedrooms, lounge bar, restaurant which is also open to non residents, outside terrace, and public bar with pool table and darts. The cosy lounge bar has a large open fireplace, and the restaurant has a stunning view over the Loch. All our meals are home made and freshly prepared by our chefs, who use local produce where possible. Popular Sunday carvery served all year round. ... more   less 
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Also Known As:
Loch Nell Arms Connel
Lochnell Arms Hotel Connel, Oban, Scotland

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