This is an average hotel right in front of the board walk. We rented two rooms for 4D/3N. Our room is located at the first floor (I forgot the Room#, I think it's 18, the building at the back of the nipa hut cottage. Our friends stayed at the Nipa hut cottage, which is in good location, beachfront!
When we arrived in our room, my husband noticed the broken toilet seat, he complained to the owner right away, but unfortunately, the toilet seat was replaced the night before we left (which was our 3rd night), it's useless, since for how many days, they didn't make any action. Another problem in this room since it's in the first floor, you can see the pipes (for the second floor) inside your room and attached to the wall, very visible and you can hear the flushing noise, I think on the top of our room is a washroom/toilet or shower, which is a nuisance and noisy especially when the occupants upstairs use the toilet/washroom/shower. It disturbed our sleep during night time. Another thing I find disgusting, is the mirror in our washroom, it's rusty! Water supply in the shower is not that strong.
At the Nipa hut cottage, our friends complaint that there's no water running in the shower, so they have to asked for a pail and a bucket.
Exchange of emails during reservation was pleasant. Owner was most of the time prompt of replying, sometimes delayed.
Reservation system is not efficient and organized. Our reservation was done 3 months before the check-in date but the owner sent us another email 2 days before we arrived if we paid our downpayment. This was settled in nicely.
Breakfast served with simple selections of Filipino/Western food. Nothing fancy. Staffs are friendly. Dining area location and dine-in menu are okay, nothing fancy.
Housekeeping is every two days, which you need to make your bed and don't clutter your room:).
I would recommend this hotel if you want to stay right infront of the boardwalk and the surfing wave! If you are on a budget and want nothing fancy on your stay, only need just a simple room, simple breakfast, simple menu for lunch and dinner, and wants to explore more of Siargao than staying inside the room/hotel, then this hotel is for you!
- Official Description (provided by the hotel):
- The Boardwalk at Cloud 9 Resort is located directly in front of the famous Cloud 9 surf break. Having undergone a major refurbishment in the last two years, we offer guests modern and comfortable rooms with unrivaled views of Cloud 9. The restaurant is open from 6.30am until 10pm and offers both local and foreign cuisine. We have free wi-fi and free activities such as kayaking and snorkeling for our guests. Other activities include surf lessons, surf board hire, motorbike rental, stand-up paddle boards, kite-boarding lessons and island hopping tours. ... more less
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