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“Lovely location, a charming hotel inside the jungle, right next to a river”
Review of Hotel Gran Jimenoa

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Hotel Gran Jimenoa
Ranked #2 of 5 Hotels in Jarabacoa
Lisbon, Portugal
Level 4 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Lovely location, a charming hotel inside the jungle, right next to a river”
Reviewed 20 August 2008

It's a lovely place to stay and enjoy the views of this region that some call "the Dominican Alps". It's near the small town of Jarabacoa, but one feels completely in the middle of the jungle, next to a scenic mountain river, the Jimenoa.
Not the cheaper hotel for Dominican Republic, at least compared with the prices one pays in the great beach resorts of the country, but I guess that I could have paid much less if I had made a reservation not directly at the hotel.

  • Liked — The scenic location
  • Stayed August 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
1 Thank stego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review, 2 July 2013
Dear Guest

Thanks for providing us with your feedback. You may be interested to know that since your stay at our place we’ve added a new area to our hotel. The guests room has been refurbished, as well as our lobby bar and restaurant. We’ve included an activity are where you could have meetings, weddings and any other activity you desire. As of the roads they have been completely renewed and we have posted more signs over so your arrival could be easier this time.

We are sorry for the delay of our responses but we certainly took care of all your reviews and apply them to the respective areas. Even though it’s a late response we appreciate your time to make the review valuable for us. Currently we had a person hired to respond to all of our guests on time.

On behalf of the hotel we encourage you to come and experience the entire enhancement we’ve had in the past years.

Best regards,
Hotel Gran Jimenoa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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253 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
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inkykelley
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 July 2008

We were staying at the Pinar Dorado and were pretty disappointed in our choice. We had reservations for 4 days. On the 2nd day, we decided to go to The Gran Jimenoa for dinner after hearing many good things about it. The moment we got there we were upset...........upset that we had not chosen this place instead. And that feeling got worse and worse the more we checked the place out.
The oriental style garden and the landscape was so beautiful. Even at night.
The walkway along the river was stone and tile and really pretty.
The hanging bridge gave us a really great view of the entire river as well as the hotel and restaurant.
Dinner was good. A bit pricey but good.
Room was fantastic. View of the river from the balcony. Nice chairs and little table on the balcony. GREAT bed. Lots of storage space. Not the biggest room ever but it was ok for the 2 of us with one bed. TV mounted on the ceiling/wall was cool.
Pool was really nice.
No hot tub yet, still working on it.
Ping pong and pool were fun at night.
GREAT staff, very helpful. After we ate dinner that night we asked to reserve a room starting that night for the next 2 days and they helped make it happen. As well as getting us taxis whenever we needed it.
A motorcoche to town was only a couple bucks for the two of us. And it was fun. The desk can call for you and the people they called who came and got us were safe, fair, and polite.
There is a building across the river, crossing over on the hanging bridge, that does karaoke and dancing if thats up your alley.
Over all, a really really great place to relax in a clean, friendly, tasty, peaceful, comfortable, and beautiful environment.

  • Liked — Oh I dont know....the river!
  • Disliked — Food/price
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank inkykelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review, 2 July 2013
Dear Guest

We appreciate you took your time to feedback our hotel. We apologize for not being able to respond this review earlier. A lot has changed since then and we will like you to return and enjoy the changes.

Since your stay at our place we’ve added new areas to our hotel. We now have a new building facing the river with a spectacular suite, junior suites and others. The guests rooms has been refurbished, as well as our lobby and restaurant. We’ve included an activity are where you could have meetings, weddings and any other activity you desire. As of the roads they have been completely renewed and we have posted more signs over so your arrival could be easier this time.

Best regards,
Hotel Gran Jimenoa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, FL
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 January 2008

I was unimpressed with the accomodations. We had two very small and uncomfortable beds. When we got there the sink was broken and leaking onto the floor. The cable TV had static and was unwatchable and the remote control never worked even after asking them 4 times to fix it. There was very little if any hot water and absolutely no water pressure at all in order to take a shower. If this is an upscale hotel, then I'd hate to see the low scale hotels.

The restaurant by the river was nice with decent food, but beyond that I don't see anything that attractive about it.

  • Stayed December 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank TriGuyFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review, 2 July 2013
Dear Guest

We appreciate you taking the time to review our hotel. I apologize for not being able to exceed your expectations during your stay since that is our main goal.

As is been so long you might be interested to know that we’ve changed most of the hotel. We now have two new buildings facing the river with a spectacular suite, junior suites and deluxe comfortable rooms. The guests rooms has been fully refurbished, as well as our lobby bar and restaurant. The hotel counts with 24-hour Internet service, HD TV screens in some rooms, hot/cold water, executive fridge, dinning room and living room for our junior suites and suite.

We’ve included an activity area where you could have meetings, conferences, exhibitions, birthday, weddings and any kind of activity you desire. We also have a playground for kids so they could enjoy their stay as well as their parents.

The restaurant has also grown and our menu has been changed as well as the buffet options during the breakfast. As of the roads they have been completely renewed and we have posted more signs over so your arrival could be easier this time.

Hopefully we could see you soon and we wish you the very best.

Best regards,
Hotel Gran Jimenoa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 January 2008

Recently stayed 4 days/3nights here. Immaculate grounds and exterior maintenance. Pool area was clean, hot tub not in service.

The resort was cleaning up from minor damage from the river flooding due to TS Noel. The bridge to the kareoke bar and gazebo was gone! They were making expedicious repairs and the resort will be like new in weeks.

Food in the river side restaurant was excellent though a little pricey. ONE MEAL will easily feed two people....we made the mistake of ordering BIG one night and learned of their generous portions. The LOCATION makes the price worth the meal.

Rooms are "estillio campo", lots of wood and tile....had an issue with HOT WATER in our room. (There was none) Although it took some "serious" negotiation, we were moved to an upgraded room to our liking. SERVICE was good!

We will go back...highly recommend Rancho Baiguate for rafting, rappelling and hiking tours....they also have a nice facility with rooms but no AC.

Stayed December 2007
Helpful?
2 Thank PapiKRico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review, 2 July 2013
Dear Guest

Thank you for reviewing our hotel. We apologize for the inconvenience you had during your stay. We are sorry for not being able to respond your review earlier, we are currently responding on time to each of our customers. The TS Noel did affect a big part of our restaurant and bridge but thank God it has all been fixed.

You may be interested to know our new facilities. We now have two new buildings facing the river with a spectacular suite, junior suites and deluxe comfortable rooms. The guests’ room has been fully refurbished, as well as our lobby and restaurant. The hotel counts with 24-hour Internet service in each of our public areas, HD TV screens, hot/cold water, executive fridge, dinning room and living room for our junior suites and suite.

We’ve included an activity area where you could have meetings, conferences, exhibitions, birthday, weddings and any kind of activity you desire. We also have a playground for kids so they could enjoy their stay as well as their parents.

The restaurant has also grown and our menu has been changed as well as the buffet options during the breakfast. As of the roads they have been completely renewed and we have posted more signs over so your arrival could be easier this time.

Hopefully we could see you soon and we wish you the very best.

Best regards,
Hotel Gran Jimenoa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, PA
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 January 2006

Recently spent 2 nights at the Hotel Gran Jimenoa and had a great time. The rooms are clean and comfortable and includes free breakfast at the hotel restaurant. The tropical courtyard has a nice pool and comfortable lounge chairs. However, the hot tub was not working while we were there. The restaurant overlooks a beautiful rapid on the river below. Food was very good.
Overall, would highly recommend staying at this hotel while in Jarabacoa.

  • Stayed January 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jlm87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review, 2 July 2013
Dear Guest

Thank you for reviewing our hotel. We apologize for the inconvenience you had with the cold water during your stay.

As is been so long you might be interested to know that we’ve changed most of the hotel. We now have two new buildings facing the river with a spectacular suite, junior suites and deluxe comfortable rooms. The guests rooms has been fully refurbished, as well as our lobby bar and restaurant. The hotel counts with 24-hour Internet service in each of our guests’ rooms, HD TV screens, hot/cold water, executive fridge, dinning room and living room for our junior suites and suite.

We’ve included an activity area where you could have meetings, conferences, exhibitions, birthday, weddings and any kind of activity you desire. We also have a playground for kids so they could enjoy their stay as well as their parents.

The restaurant has also grown and our menu has been changed as well as the buffet options during the breakfast. As of the roads they have been completely renewed and we have posted more signs over so your arrival could be easier this time.

We are sorry for not being able to respond your review earlier, we are currently responding on time to each of our customers.

Hopefully we could see you soon and we wish you the very best

Best regards,
Hotel Gran Jimenoa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Gran Jimenoa

Property: Hotel Gran Jimenoa
Address: Av La Confluencia | Los Corralitos, Jarabacoa, Dominican Republic
Region: Caribbean > Dominican Republic > La Vega Province > Jarabacoa
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Jarabacoa
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Gran Jimenoa 3*
Number of rooms: 65
Official Description (provided by the hotel):
Only eight minutes away from the town of Jarabacoa, surrounded by a spectacular natural environment with a magic mountain landscape of the river Jimenoa. ... more   less 
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Also Known As:
Gran Jimenoa Hotel

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