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“Adequate”

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Dioscuri Bay Palace Hotel
Ranked #3 of 3 Hotels in San Leone
Rutherglen
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Adequate”
Reviewed 20 July 2013

If rated with a check-list I'm sure this is a 4 star hotel but not if you actually stay there. The rooms are well enough appointed and clean but the walls as so thin you can hear every word said in the rooms on either side! The public areas are well appointed and comfortable but the bar seems to close when the barman feels like it, we returned to the hotel planning to have a nightcap at 10.40 only to find the bar closed and the barman sitting behind the reception desk waiting for his shift to end.
Breakfast was OK but the same food for the two weeks of our stay and every day the adventure of tracking down missing cutlery, cups, saucers. Food was only replaced / refilled when guests pointed out the shortages, it never seemed to be anyone's job to check for shortages.
Clearly there is a massive need for staff training.
One of the reasons we chose this hotel was that it was a Best Western - we've stayed in a few before and always been satisfied with them - this one's a turkey.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IanRobertson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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516 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
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English first
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 July 2013 via mobile

We found this a very comfortable and convenient place to stay while visiting Agrigento. San Leone is a lively resort about 10 minutes from archaeological site. Wouldn't normally choose Best Western hotel but we, 2 adults & 2 children, all liked this one. Fabulous pool overlooking Mediterranean. We ate at the excellent Trattoria Caico on Via Nettuno. Both hotel and restaurant reasonably priced. Overall very enjoyable.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pmac86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
121 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 9 July 2013 via mobile

Best Westerns are often so much better abroad than they are in the US, and this one is no exception. A very comfortable, modern hotel with spacious rooms, many with balconies, a swimming pool and located at the start of the beach and its promenade. The promenade offers lots of restaurants and a night market that is lots of fun to stroll through. The Greek temples are a short drive away.

Stayed July 2013, travelled as a couple
Helpful?
1 Thank Joelaustin7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naples, Italy
Level Contributor
155 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 30 June 2013

This was our best choice for hotels during this trip in Sicily. Very nice, sober, elegant. Specious rooms with balcony, beautiful terrace overlooking the sea, with a large pool very clean. Excellent breakfast.
Good free parking
Ecellent price, at least during this period

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank diporzio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sevenoaks, United Kingdom
Level Contributor
531 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
Reviewed 25 June 2013

The Dioscuri Bay Palace is an impressive looking Hotel situated right next to the harbour in San Leone. The rooms are well appointed and comfortable (although the walls seem to be very thin which may be an issue for a light sleeper). Just outside, there is a nice promenade and a few places to eat and drink. Within the grounds of the hotel, there's a nice pool looking onto the sea for great sunsets. The hotel is a geographically good base from which to explore the West of Sicily.
What lets it down...? Although friendly and helpful, the staff seem to be inadequately trained and managed. Evening dinner, and even getting a drink from the bar at the end of the day seems to be a haphazard process, which is not what I would expect from a four star rated establishment.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LeeStJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
80 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 23 June 2013 via mobile

The room was I would say clean and comfortable, the bathroom was not so nice, but everything was working. The view from the room (2. floor) was not interesting.
The hotel have great swimming pool, the breakfast and internet were ok.
The location is very good, near to see, street with restaurants and the monuments! The staff was helpfull, but not so much...

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Burza1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Batavia, New York
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 June 2013

We stayed here as part of a group of 37. We found the location to be good because we were fairly close to the Valley of the Temples and the rest of Agrigento wasn't that far away. However, there wasn't much within walking distance of the hotel. Our room was clean and very comfortable. The dining room was large and well set up. The food was good and the choices were adequate. We found the staff to be quite helpful. I would stay here again if I were passing through, but might choose a place closer to Agrigento if we were staying more than a couple of days.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dioscuri Bay Palace Hotel

Property: Dioscuri Bay Palace Hotel
Address: Lungomare Falcone E Borsellino 1, 92100 San Leone, Agrigento, Sicily, Italy (Formerly BEST WESTERN Dioscuri Bay Palace Hotel)
Region: Italy > Sicily > Province of Agrigento > Agrigento > San Leone
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in San Leone
Price Range (Based on Average Rates): £
Hotel Class:4 star — Dioscuri Bay Palace Hotel 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Nh Hotels San Leone
Nh Hotel San Leone
Dioscuri Bay Palace Hotel Sicily/Province Of Agrigento - San Leone

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