arrived at hotel went to park in the diabled bay, had to get out of car while ian parked the car, disabled bay not big enough, just a ordinary parking bay with a badge painted on floor, booked in we were on 1st floor when i asked if there was a lift "no" so no lift or stair lift!!!!!! got to room clean lovely view, bathroom a bit dated. went downstairs for a look around cafe was down 2 fights of stairs and again no lift or stair lift so no teacoffee/cold drink!!!!! also the swimming pool and spa was downstairs !!!!! went to use the shower in the morning but no shower mat no grab bar so found getting in and out of shower a total nightmare!!! 2nd morning didnt use the shower at all!!!!breakfast was very good the usual buffet but... shown to table order our tea they ask what type of egg we wanted told them the eggs turned up half way through eating our cearal,, so had to stop eating ceral....!!!!!!!!!! the young mans shirt was very badly creased !!!!!! totally unprofessional!!!!!!! the view was great from resturant when asked how we can get to the outside and sit was told we cant and there is no seating !!!!! why!!!!!!!!! the only outside seating was a small courtyard found that but the step from the hotel to the outside was hugh a total nightmare getting out to the coutyard and back in again not ramp only stairs hand rail on right none on left hand side.!!! why is there NO OUTSIDE SEATING THE HOTEL IS SURROUNDIED WITH WONDERFUL VIEWS AND WONDERFUL LAWNS ETC BUT NO WHERE TO SEAT!!!!! HAD A GREAT WEEKEND SHAME THAT THE HOTEL DIDNT DO THE SAME. the carpet in reception was extremmely dirty and need to be replaced quickly, not a good advert !!!! i have mobitly problems but do not use a weelchair so this hotel isnt good if you have mobitly problems
- Official Description (provided by the hotel):
- Best Western Forest Hills Hotels a modern 3 Star Hotel.Situated just off the M56 yet set amidst beautiful Cheshire countryside.The panoramic views across the Cheshire Plains and the Mersey Estuary instantly tells you that the Best Western Forest Hills is something different.Set amongst quiet woodland,away from the hustle and bustle of the city,for a perfect nights sleep,yet just minutes away from the M56 which opens up the delights of Cheshire and North Wales and just a 20 minute drive from Chester.A perfect base for exploring the countryside,with the sandstone Trail on the doorstep.Ideal for families and Leisure Breaks.Cheshire Oaks Outlet Village for shopping and fun for the family at Chester Zoo,Blue Planet Aquarium and Gullivers World. ... more less
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- Also Known As:
- Best Western Forest Hills Hotel Frodsham, Cheshire