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“Nice but in need of plenty of TLC”

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Heathercliffe Country House Hotel
Ranked #3 of 3 Hotels in Frodsham
Preston, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice but in need of plenty of TLC”
3 of 5 bubbles Reviewed 12 July 2012

The hotel is in need of a good deep clean. When we arrived the bell didnt work so had too wait for someone. We were firstly put in the wrong room, but to be fair we where moved rapidily when I pointed this out.The staff were pleasent when you could find them. There was a bad smell when were first arrived and we were told there was a problem with the electric and the fridge had been off for two hours (smelt more like two months) Its such a shame as with a bit of TLC the hotel could be fab. Give it a good clean, patch up the damp hole in the dining room! and a good lick of paint wouldnt go a miss. Upside- The bathroom was lovely and clean. The grounds are beautiful in which the hotel is situated and the price was good. Breakfast was lovely. So give it a bit of TLC and it would be spot on :)

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sunshine187062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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37 reviews from our community

Traveller rating
    12
    11
    6
    3
    5
See reviews for
3
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8
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Any
English first
barnsley
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 1 July 2012

just arrived back from a weekend away at this hotel. the room was nice and clean but unfortunately the overall appearance of the hotel was dated and in need of a lot of TLC
i did hear that the hotel isnt owned by anyone as they are having financial difficulties. I only wish that someone could buy it and put some life into this hotel. the room had been refurbished and the bathroom too, it was really nice and clean the bathroom was lovely.

We had dinner in the hotel on the Friday night but im afraid it wasnt all that could. The breakfast was the same, i didnt see anyone eating the burnt coissants.

Please would someone buy this hotel and put some life into the old place.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank julieBarnsley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bedworth, United Kingdom
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 10 June 2012

Great location, peaceful and pretty
Great breakfast
Nice bathroom
Lovely room - could have a comfier mattress, but spotless with era furniture.
Needs a bit of tlc, but seems to be getting it.
Great clips from guest book - famous guests
If you want to sleep where George Clooney has slept, and wake up to sheep bleating in the field then this is the place for you.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sue N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 June 2012

Just returned from a 2 night break to celebrate our first anniversary. We thoroughly enjoyed our stay at this hotel. After initial confusion over our room the issue was dealt with with efficiency and good manners whereby we were promptly offered an upgrade to match the promise made by laterooms. The room was clean, well presented and extremely comfortable. Breakfast was plentiful, hot, politely served and well cooked. If only we could win the lottery so we could be in a position to take over this business with lots of potential. We will definitely be returning and would like to express our thanks and wish the staff and owners every success for the future.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank philtrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
64 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 24 May 2012

I visited this hotel last week.
The building is an imposing and beautiful victorian house with an interesting history.
Apparently, it is undergoing a change of ownership just now and could be forgiven for letting standards slip.
This was not quite the case.
Firstly, I must say that i stayed there as part of a business trip to the area.
The rooms appear to have been recently refurbished, and are very nice, mine had a spa bath in the en suite.
The food in the hotel is lovely, whoever is in the kitchen knows their stuff!, my 3 colleagues and myself all raved about the standard (and portion size) of the meals.
The staff are excellent, friendly and helpful, despite some obvious problems at the bar, no lager one night, no guinness the next, no port at all, but everything was handled with good grace and good manners.
I would go back there any time, and I wish the staff all the best for the future.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank privatewire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Runcorn, England, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 29 April 2012

Attended a 50th birthday party, the food was good, service excellent, staff couldn't be more helpful, overall couldn't fault it.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Jane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oldham, United Kingdom
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 19 March 2012

stayed here twice once for work once for golf at frodsham v handy good both occasions

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ian s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heathercliffe Country House Hotel

Property: Heathercliffe Country House Hotel
Address: Heathercliffe Manley Road, Frodsham WA6 6HB, England
Region: United Kingdom > England > Cheshire > Frodsham
Amenities:
Room Service
Hotel Style:
Ranked #3 of 3 Hotels in Frodsham
Hotel Class:3 star — Heathercliffe Country House Hotel 3*
Number of rooms: 8
Also Known As:
Heathercliffe Country Hotel
Heathercliffe Country House Hotel Frodsham, Cheshire

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