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“Perfect Honeymoon Getaway!”
4 of 5 bubbles Review of The Sarann

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The Sarann
Ranked #38 of 104 Hotels in Chaweng
Mumbai
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Perfect Honeymoon Getaway!”
Reviewed 2 July 2012

We had visisted Koh Samui during our honeymoon a couple of months back and stayed at The Sarann.
Location: -
It is ideally situated on the Chaweng Noi Beach which is right on the edge of the main chaweng beach, hence comfortably away from the bustling streets of chaweng and easily accessible. Lamai beach is also about 7 - 8 min drive away and so is chaweng.

Rooms: -
The rooms were an absolute delight, big and spacious, it had an outdoor jacuzzi and inside had a hot tub as well. Ample privacy was provided and the rooms had all the facilites you should expect from any 5 star hotel rooms. Only negative part was there was no direct view of the beach or sea from our room as we had opted for a jacuzzi suite which is located on the rear side of the hotel area, thus providing no outside views apart from the hotel walkway and surrouding trees.

Wine/Dine: -
The breakfast was wholesome and good variety of options were provided, though there was littlle change in the menu which we had for 4 days.

Overall it was a great experience...

PS: - The hotel is situated right on chaweng noi thus the beach access is pretty much that of rocks and barely any sand. However one can visit nearby beaches less than 100 - 200 mtrs away.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank arjun2810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
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Moscow
Level Contributor
465 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 374 helpful votes
Reviewed 2 June 2012

The hotel is chosen by price-quality relationship and because of its secluded location, since went to rest, and not to hang out.
The hotel is the latest on Chaweng Noi beach on the rocky hill. Consists of individual cottages, villas, standing in three rows along the ring road and the sea on the other side. The cheapest rooms are on the line closest to the highway, including they can be noisy. We lived in a villa on the median line - machine was sometimes heard, but not much and we did not pay attention to it. The beach begins right at the hotel, but at this point the solid rocks and makes a lot of rubbish surf. Need to pass 30 meters away and can swim very well. Lounges at the hotel enough (near the swimming pool and wooden decking overlooking the sea), even in the busiest days of the half was free. There is a pool 15h3m with water slightly cooler sea. Too all the time empty.
The hotel has one restaurant. Standard breakfast: muesli, yogurts, salads, noodles, soups, toast or pancakes, muffins, fruit. Additionally, eggs cooked to your choice: omelets with fillings, eggs, just cook, etc. A little tired from the lack of diversity in 2 weeks, but it's not a big problem. For lunch and dinner served on the menu and prepare a very tasty and good. Italian tomato soup - above all praise!
On the beach near the hotel has three decent restaurants that are cheaper and also very tasty.
Own houses rather large, quite comfortable. However, furniture is not new, the walls are not very clear: there are stains and traces of paint. Maids cleaned fairly concentrated I guess, in spite of a decent tip. Very noisy air conditioner. Pleased with an excellent TV with a huge selection of channels and works fine online.
The hotel has a small fitness room with a nice new gym, a mini library, a lot of free information on the island. Maintenance staff has very little in English, but try to help on all issues.
Nearest store and pharmacy - to 10-minute walk.
Overall - despite a handful of minor flaws, the hotel left a pleasant impression.

Stayed January 2012, travelled with friends
Helpful?
4 Thank Irunchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 May 2012

We were very upset when we tried to go on a beach and found out that this resort doesn't have their own beach so you have to walk down to another hotel beaches and the beaches in that area are pretty rough because of the rocks...and the pool is very tiny. But the service was EXCELLENT!!

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Git2522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 February 2012

Great Hotel, the Jacuzzi Villa is just grand! Beautiful overflowing pool
Very dedicated and friendly staff. Food is fine and the beachside dining very romantic

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ABCTigers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiong Bahru, Singapore
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 February 2012

Situated at the lower part of Chaweng Main Strip, away from the noise and bustle but just minutes away by car to the action. The property is a compact, cosy place best suited for relaxation and occasional walks by the beach. It doesn't have its private beach but one can reach a clean, quiet beach via a boardwalk at the end of the restaurant.

Nearby there are two other sizeable hotels, and a smattering of restaurants. Opposite the property is a small provision shop, but variety is very limited, comprising mainly snacks and beverages.

There were a few hiccups at the beginning of stay; Blinds were jammed, mattress cover was stained and air-conditioning did not cool. Put off by these annoyances, it was feedback-ed to the Front Desk Manager and she helped tend to these very quickly and got them resolved. Impressed by the service recovery and the following days were pretty smooth from there on.

I stayed in a Seafront Pool Villa and below are some observations:

Good -

- Friendly and responsive staff in the restaurant and spa, as well as the phone operator.
One incident when the Chaweng Noi region had cable tv power cut, the staff provided updates and assurances they are pressing for a solution from the providers.

- Integrity and honesty in the restaurant staff, after spotting I had left my wallet on the table leaving the restaurant, a staff went after me to return it.

- Front Desk staff brought towels and ice water when they see guests struggling in the heat.

- Design of the property ensures the pool villas had the best views of the sea and beach, from the bed, sundeck and the infinity-edged pool.

- Location of property ensures guests have the best of both worlds, the views of a beach or the sea, right from your own pool villa. Situated a good distance from the airport, guests can see the planes land and take off but not hear them.

- Pool villa offers guest/s various ways to relax - a seperate living room with sofa, deck chairs, beach bar-styled chairs and tables. Only a sala is missing.

- Property is clean and well-maintained, fallen leaves are raked, rubbish left by guests collected promptly

- Staff throughout the hotel are friendly and ensures guests are rarely ignored passing by them. Not intrusive, just simple hellos from them, even down to the gardener.

- Spacious bathroom with seperate WC and shower area.

- Pool feels clean and water fresh. Clearing the pool seems to be done regularly.

- Tidy, good set of toiletries provided

- Reasonable-priced food in the restaurant

- Constant soothing sounds of the wave in the pool villa


Bad -

- Heavy set of curtains require much strength to operate, and thin strings can cut tender skins.

- Bedroom design places bed in the middle, constraining the free area surrounding it, made it feel squeezy

- Furnishing needs a major overhaul. Stained items are not cleaned/replaced, eg. Cup trays, mattress cover, beach towels and walls of pool villa, to name a few. Some furniture are chipped and or rusted.

- Pool Villa has a lack of privacy as the grass patch in front of each villa's pool are practically connected. Peopl can pass through should one make an effort to do so.


Can do Better -

- Situated close to the road, the Deluxe rooms and Jacuzzi Suites are prone to traffic noise but it's not a big problem at night. Rooms can be fitted with sound-isolation fixtures The villas have no such problems.

- Library/Workstation area can be made to be more welcoming; It is very stuffy and hot without the fan being turned on.

- Menu in the restaurant is a little light in variety, and bar could do with a wider range of drinks.

- Not enough deck chairs in the main pool, and the main pool area is a little small.

- Staff can be better-informed of the restaurants and spas nearby the hotel and advise guests.

Room Tip: Choose Pool Villas 105 and upwards for a view with more sea than beach
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  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank wOoDpEkEr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walnut Creek, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 February 2012

I think the people who wrote glowing reviews of this place are paid reviewers. The place is run down, on a main road where you hear heavy traffic ( unless you get the ocean front villa).There is NO beach here! Nice view , but rocks are below. YOu have to walk along the main road cut through a restaurant to get to the beach. And don't think you can use the lounge chairs at the other hotels located on the beach. Breakfast is just ordinary. Housekeeping although friendly is not well run. The front desk and restaurant staff seem to have shifts like nurses, very long work hours so that could explain the poor service. With so many other wonderful resorts on this island it makes no sense to stay here. We had stayed at the Amari Resort on another beach in Thailand which was outstanding value. We had dinner at one of the restaurants in the Amari on Koh Samui. Wish our agent had booked us there instead of the terrible Saraan.

Room Tip: If every hotel is already booked on the island then specify the ocean front villa where at least you...
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank nina l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durban, South Africa
Level Contributor
143 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 30 January 2012

Excellent location, at end of nice beach with good restaurants and night spots. Awesome pool looking onto sea, good service from staff, access to Internet etc. Rooms are very nice although don't get the point of the verandas if you're in he second row of villas as view is closed in courtyard and heat does nt allow you to sit outside. Aircon was broken in two rooms but we were moved. The hotel is very nice and the breakfast on patio overlooking pool is very enjoyable. I will stay here again but I would suggest for couples etc. Rooms setup is very well thought and modern with Thai twist.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CK444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Sarann

Property: The Sarann
Address: 95-96 Moo 3, Chaweng Noi Beach, Tambol Bophut, Chaweng, Bophut, Ko Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#19 Spa Hotel in Chaweng
#22 Luxury Hotel in Chaweng
#32 On the Beach Hotel in Chaweng
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Sarann 4.5*
Number of rooms: 49
Official Description (provided by the hotel):
The Sarann, Koh Samui is a sublime blend of luxury and nature where is located on the tip of the beautiful and serene Chaweng Noi Beach, just 20 minutes from Samui Int'l Airport. The short drive from the airport is a dazzling introduction to the eclectic spirit of Koh Samui, winding through small villages and passing through a lively emergent quarter, before arriving at the resort's scenic surroundings of a lush tropical forest backdrop. ... more   less 
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Also Known As:
The Sarann Hotel Chaweng
Sarann Hotel Chaweng
The Sarann Ko Samui/Chaweng

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