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“Wonderful stay” 5 of 5 bubbles
Review of The Sarann

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The Sarann
Ranked #39 of 104 Hotels in Chaweng
Dewsbury, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful stay”
5 of 5 bubbles Reviewed 23 April 2014

A friend travelling with us had stayed at this hotel the year before and loved the place. So we decided to stay here for our 3 night stay in Koh Samui, at the end of our Thailand holiday. And I can see why she wanted to go back there. the place is beautiful and in a fantastic location at one end of Chaweng beach. Just walk down a few steps and you're on the beach and within a short walk of some lovely beachside restaurants.
On arrival we received some complimentary drinks while signing in and were then escorted to our rooms by several staff, some carrying our luggage. Our room was lovely and had a huge round bathtub and shower area.
The buffet breakfast is fantastic with a multitude of choices.
Although we didn't have a beachfront unit with our own 'infinity' pool, we never found the 'common' pool to be busy and was in a fabulous location, offering views on to the beach and the sea.
I have to say we were treated like royalty by the wonderful staff during our stay and would certainly love to stay here when we come back again. It's not the cheapest place to stay at in Koh Samui, by any means, but hey, you're on holiday. And it's not that expensive considering the quality. Loved it.

  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PorcTree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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446 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 14 April 2014

My husband and I stayed at The Sarann for 3 nights in April.

The hotel is located on a very beautiful beach, which is just about 1 minute's walk from the hotel. The beach and water is clean, calm and less crowded. There are some beach chairs spread outside 'Buco' and 'Bistro', which are available for free.


The hotel is about a 5-7 minute drive from the much busier and happening 'Chaweng Beach'. This is where you can do all the shopping and partying. A one way taxi ride from the hotel to Chaweng Beach will cost Baht 300. The hotel also provides 2 shuttles to the beach, one at 1 PM and the other at 5 PM (which is good to avail, at least 1 way).

Overall Samui experience was great! The hotel restaurant is very good! Food is very good! Breakfast was delicious too, with a beautiful view!

HOWEVER, my personal experience is that the management in the hotel needs improvement! I had only 2 prior requests from the hotel - (1) Early check-in (2) King size bed.

Neither of these were accommodated. the 1st one is still understandable, considering the hotel was fully booked. But I was really shocked at how rude one of the ladies the reception was!! She dint think twice before using a loud voice to challenge me on questioning me whether I had asked for an early check-in and if I had received a confirmation from the hotel. Before I could complete my answer, she said "it was highly unlikely that it was true"!!!! Basically made us feel like they were doing us a favour by accommodating us!! Second request, was the king size bed - which was also not accommodated. They had 2 double beds pushed together, with a gap in the middle, which was very uncomfortable.

Overall - hotel location & food is good but their service is questionable.

  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Ruchie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharm El Sheikh, Egypt
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 April 2014

The Sarann is located in the quieter end of Chaweng beach and is stunning. We stayed in one of the sea front rooms with private infinity pool, what a fantastic view. The staff were so helpful, food fantastic and hotel services excellent. Wifi was available throughout the hotel including bedrooms. On site scooter rental available too. The staff could not do enough to help you. When we were picked up at the airport we had cool towels and cold water waiting for us in the car. We felt like vip's! Would definitely return to the Sarann :)

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Katieholder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 15 March 2014 via mobile

I would say that this hotel was clean and the staff were very nice,
The hotel is in a secluded area ten minutes from the bars and clubs of Chaweng by beep beep taxis at 50 Thai bahts per person,
The food and drink in the restaurant is expensive but you can walk onto the beach and have a choice of good local food and drink at various restaurants at a fraction of the price of what this hotel has to offer,

Stayed March 2014, travelled as a couple
Helpful?
1 Thank LuckyOne2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aylesbury, United Kingdom
Level Contributor
265 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 bubbles Reviewed 3 March 2014

This hotel is amazing! Beautiful setting and the most fabulous rooms! The door is a gateway into a courtyard with a Jacuzzi and then into a stunning bedroom with huge bathroom - clearly a lot of thought had gone into the planning of the feel of this hotel.
So we were gutted on arrival to hear that there had been an oversight on their part and we had only been booked into the hotel for one night instead of 2. However, they organised for us to be booked into another hotel which was also great and took us there themselves to make sure we were happy.
The pool area was tranquil and just what we needed after the bustle of Bangkok. There weren't many sun loungers by the pool but plenty on the ledge over looking the sea.
Breakfast was ok but not quite up to the same standard of the rest of the hotel.
It's in a quiet location of Chewang and taxis will be required if you want to try to get out to a variety of restaurants - I wouldn't recommend walking along the main road!!! However, if it for a few nights and you want some peace and quiet this is ideal!

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HannahLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karachi, Pakistan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 January 2014 via mobile

What a hotel what location and the two free shuttels a day to the market was the best idea by the hotel management. The staff is really friendly and thier resturant wild ginger gives the best prawn curry with steam rice. Rooms r lovely, bathrooms are huge and pool is also nice. Gym is small but full of all the stuff one requires. Did not try the spa but will so when the next time i stay at The Sarann

Stayed January 2014
Helpful?
Thank RabiaMirza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 26 January 2014

We were at the hotel for our anniversary and it was a good hotel. The location is a bit away from Chaweng, but you could get there on a tuk tuk (after bargaining the the price to about 150 bhat for 2 people). It is on Chaweng but on the rocky side, where you cannot swim. However the view from the deck/swimming pool, is quite stunning; overlooking the full arch of the beach.

The restaurant needs to be improved, since the food quality is very average. The breakfast was average as well. The shack right next to the Sarann, on the beach served much better food.

There are a few negatives as well.
- There are 3 rows of rooms, one near the road, one in he middle and one on the beach side. We were in the middle, so it was ok, but the ones on the road can get very very noisy.
- There is a lo of walking in case you get the rooms on the far side of the resort.
- We were looking to upgrade(by paying) to the pool villa, but personally, when we saw it, we continued to stay in the jacuzzi villa that we had paid for. The pool villa was beautiful (nothing against it), but some how, it was lacking something for us.

Room Tip: - The food in the adjacent shack is better. - Try to get the rooms away from the road, else you cou...
See more room tips
  • Stayed February 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jhunjhun1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Sarann

Property: The Sarann
Address: 95-96 Moo 3, Chaweng Noi Beach, Tambol Bophut, Chaweng, Bophut, Ko Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#19 Spa Hotel in Chaweng
#22 Luxury Hotel in Chaweng
#32 On the Beach Hotel in Chaweng
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Sarann 4.5*
Number of rooms: 49
Official Description (provided by the hotel):
The Sarann, Koh Samui is a sublime blend of luxury and nature where is located on the tip of the beautiful and serene Chaweng Noi Beach, just 20 minutes from Samui Int'l Airport. The short drive from the airport is a dazzling introduction to the eclectic spirit of Koh Samui, winding through small villages and passing through a lively emergent quarter, before arriving at the resort's scenic surroundings of a lush tropical forest backdrop. ... more   less 
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Also Known As:
The Sarann Hotel Chaweng
Sarann Hotel Chaweng
The Sarann Ko Samui/Chaweng

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