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“99% satisified ...”

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Sareeraya Villas & Suites
Ranked #7 of 104 Hotels in Chaweng
Certificate of Excellence
Albury
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“99% satisified ...”
Reviewed 17 September 2013

We have been to Samui twice and this was our first time at Sareeraya Villas and Suites ... overall impression is 99% satisfied.

We had requested 3 months earlier a level three room and unfortunatley this was not available ... the level 2 room was more than adequate and we move on from this issue very quickly given the costal frontage, superb staff and MAGNIFICANT dinning!

Something that you need to be aware of is that the Suites front onto the main road which is pretty much busy all day and late into the evening. The A/C fan can block most of the noise but it takes a bit to get used to.

Pool area is well serviced and the water is not too clorinated ... shade is a poor from the trees and the umbrellas assist in some way; the tropical sun is murder if you do not pay attention.

The gym and spa are accross the road and the security team ALWAYS help you cross by monitoring the road and traffic flow.

The Hospital is also across the road which I suppose is comforting is a strange way ...

Highlight for us was the dinning - BEST PAD THAI (PRAWN) in Samui ... and I have had some PAD THAI in my stay here.

Good value for money and only a short walk to the main (shopping) precinct - would be very happy to stay here again.

Room Tip: be specific of your needs and stay in touch with the team ... they will do all to assist you particu...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DickandBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekorpivu, Sales & Customer Relationship Manager at Sareeraya Villas & Suites, responded to this review, 18 September 2013
Dear DickandBill,

Thank you for your contribution on TripAdvisor. We are glad to hear you had a good time at our hotel. Your positive observations regarding our accommodations, staff, restaurant and location are very much appreciated.

Please note that all special requests for room location, interconnection, double or twin bed, etc. cannot be guaranteed as all rooms are assigned upon arrival based on availability. However, we always try our hardest to accommodate guest requests where possible. Although we were unable to allocate you to your preferred room, we are happy to read you enjoyed your stay.

Our hotel is often described as quiet and relaxing, as we are a bit away from the noise of main Chaweng Beach. Nonetheless, we understand there are always a few people who are more sensitive to noise than others.

We appreciate your comments and hope that we will have an opportunity to welcome you back very soon!

Best Regards,
Elisa Korpivuoma
Sales & Customer Relationship Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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835 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (173)
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English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 September 2013 via mobile

What a BEAUTIFUL resort - with the most beautiful staff! We were married at the Sareeraya on 4 September - AMAZING! Such an incredible job - the set up was incredible and everything ran so smoothly. Our wedding coordinator Parichat was always available and the service was impeccable! Our guests all commented that it was the best wedding they'd attended and that the food (thai buffet with seafood!) was unbeatable! The sound system was also fantastic - perfect for our playlists! We stayed at the Sareeraya in both a standard room and the pool villa - all the staff were super friendly including the restaurant staff and security guards. Remembered our names and always so friendly - often with a good sense of humour! Loved every minute and would recommend the Sareeraya to everyone in a heartbeat. Awesome service, great breakfasts and LOVED our pool villa! Best holiday ever!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JessDamien2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekorpivu, Sales & Customer Relationship Manager at Sareeraya Villas & Suites, responded to this review, 16 September 2013
Dear JessDamien2013,

On behalf of all staff and management, we would like to congratulate you on your wedding, and thank you for choosing Sareeraya Villas & Suites for such a special occasion. We are happy to know that your wedding day was amazing and that you and your guests were left with such positive feelings and memories. Your kind words about our associates and the resort services and facilities are extremely motivating and highly appreciated.

We wish you all the best in your new life, and we will be more than happy to welcome you again, to celebrate your first anniversary!

Best Regards,
Elisa Korpivuoma
Sales & Customer Relationship Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ko Samui, Thailand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 September 2013 via mobile

A beautiful place to stay. It is a little pricey but its totally worth it. Really nice spacious and clean rooms, your own pool access which was also lovely and very clean. The restaurant is stunning in the evening and the food is fabulous. The breakfast buffet is great- the best poached eggs I've ever had. There were two wedding held when we stayed there, so it just goes to show that this place is stunning. The staff are also very sweet and helpful. We're going back next year!

Stayed September 2013, travelled as a couple
Helpful?
Thank Jane T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekorpivu, Sales & Customer Relationship Manager at Sareeraya Villas & Suites, responded to this review, 13 September 2013
Dear Jane T,

Thank you for taking the time to write a review of your recent visit. We are glad you had a lovely stay here with us and appreciate your remarks about our accommodations, restaurant, weddings and attentive staff. We look forward to having you stay with us again next year!

Best Regards,
Elisa Korpivuoma
Sales & Customer Relationship Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 September 2013

Very friendly helpful staff, great rooms, lots of attention to detail, right on the beach, lovely pool and great food! One great touch was at lunchtimes, the waiters came round with a cold hand towel for everyone - lovely on a very hot day!

Room Tip: Get the jacuzzi rooms, they are awesome!
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekorpivu, Sales & Customer Relationship Manager at Sareeraya Villas & Suites, responded to this review, 7 September 2013
Dear Chris W,

Thank you very much for having chosen Sareeraya Villas & Suites for your vacation here on the island of Koh Samui. We are delighted to read that you had a wonderful stay and that you were pleased with the services and facilities provided. We look forward to seeing you on your next visit!

Best Regards,
Elisa Korpivuoma
Sales & Customer Relationship Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 September 2013 via mobile

We have just spent 9 days at sareeraya with our two children aged 12 and 8 and also had our wedding there.
Firstly our stay at Sareeraya was everything and more that we had imagined it to be. We stayed in a sareeraya suite jacuzzi. It was very spacious and didn't feel squashed in at all. The rooms were cleaned and made up daily to a very high standard.
We had dinner at the BBQ beach buffet which was amazing. The atmosphere and food selection was great. Breakfast daily at chefs table was also great with a huge selection of foods that also changed daily for variety.

The staff at her bar (pool bar) were so friendly to us and our children. The pool was always very clean and to a high standard.
All of the staff were so friendly and happy never once were we not greeted with a smile.

Our wedding day was PERFECT. Parichat our wedding planner was great and nothing was ever a problem. The set up of the actual wedding on the beach went above and beyond our expectations. We decided to have all the extras including fireworks, being escorted on an elephant with a long drum parade to lead. Nothing was a disappointment. A dream come true in Samui!
All of our guests haven't stopped saying how beautiful the wedding was and the food (golden delish buffet) had to of been some of the best food we have eaten in koh samui. Compliments to the chefs at Chefs Table.
If you are looking for an amazing place to stay or the perfect wedding venue I would highly recommend Sareeraya.
Thank you Sareeraya for creating a wonderful experience for us. We can't wait to come back and visit again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Trudyandscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekorpivu, Sales & Customer Relationship Manager at Sareeraya Villas & Suites, responded to this review, 5 September 2013
Dear Trudyandscott,

Congratulations on your wedding, and thank you for choosing Sareeraya Villas & Suites for such a special occasion. Our team enjoyed planning and executing your big day and we are beyond thrilled it was everything you dreamed of and more. Your kind words about the quality and standard of services delivered in our Hotel have been well received by all of us and are very much appreciated.

We wish you all the best in your new life, and would be more than happy to welcome you again to celebrate your first anniversary!

Best Regards,
Elisa Korpivuoma
Sales & Customer Relationship Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2013 via mobile

Room was amazing, 4 poster bed, flat screen TV, cot for our son Harvey. Jacuzzi Pool and Jacuzzi bath with two showers a one inside and outside and access to the shared room pool all from the Villa. Food was fantastic and the cooking class was delivered eloquently and highly recommend. Learn 3 of any on the Chef Table menu, DVD with recipes, certificate etc. The two boys that work the pool bar during our stay were exceptional and the hotel should look to hold on to top quality staff like those two. They're Harvey feel special and couldn't do enough for us. Great guys. Only issue was the front desk was unmanned one night with no security. Manager never spoke to me the next day at 11am about this issue. Overall excellent hotel, shame about the last night.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekorpivu, Sales & Customer Relationship Manager at Sareeraya Villas & Suites, responded to this review, 31 August 2013
Dear Simon S,

Thank you for sharing your review regarding your recent stay with us in Sareeraya Villas & Suites. We are very happy to know that our hotel accommodations and services met your expectations and that you had an excellent stay here with us.

Please note that we have a 24 hour security guard team on patrol covering the entire resort. Also, our reception is open 24 hours, so that any concerns can be addressed at any time.

It seems there may have been a misunderstanding concerning your request to see the hotel manager. You came to our reception after 1am and asked to see the manager. Our reception staff arranged a meeting with you and the manager at 11am on the same day. Before your departure our manager made several attempts to contact you through your room number, but unfortunately never reached you.

Nevertheless, thank you for your visit and we look forward to having you stay with us again in the near future.

Best Regards,
Elisa Korpivuoma
Sales & Customer Relationship Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 11 August 2013

Had a wonderful 2 weeks at this elegant hotel. They can arrange anything for you here. The rooms are very spacious. The breakfast buffet is not extreme but sufficient as this is not a large hotel. It's not really for kids even though some were there. Because the hotel isnt large the pool is smaller and the overall area so kids can easily be heard doing what they should be doing on holiday (having a good time). However I would suggest the other larger hotels for the kids as there are more activiies that cater for them. Either way they will be welcomed at the Sareeraya. The hotel is a little further away from the Chaweng hot spots. There is a laundry across the road to your right which is cheap also a small all night store is near it as well. The gym is small I found with not much equipment. The staff organised scooter hire for me (you pay a little more but its still cheap and make sure you get insurance- the hirer even supplies helmets) and there is an underground carpark across the road which is free with all night security. I will be returning to this wonderful hotel at my next stay in Samui. Only down fall I would say is the room service for food. They charge, on top of taxes, an extra 80 baht each person for room delivery, go figure.

Room Tip: The rooms on the right side of the hotel appear a little smaller and older (still lovely though grea...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Damo9852
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekorpivu, Sales & Customer Relationship Manager at Sareeraya Villas & Suites, responded to this review, 19 August 2013
Dear Heso9852,

Thank you very much for your kind review. We are glad you enjoyed your 2 week break with us and that you found our hotel services and facilities excellent.

Our location is just outside the city centre leaving you with only a short walk to the main entertainment area, shops and eateries.

For on-site leisure, guests can work out at our hotel gym, which is exclusive and complimentary to our hotel guests only. The gym is equipped with a variety of modern facilities and different workout options, including cardiovascular and strength training equipment and exercise mats and balls, and it fulfills the needs of most of our guests.

The prices in our room service menu are exactly the same as in our restaurant; however, there is a small room service charge, as you mention. Please note that it is a standard practice in any hotel to charge a delivery fee for in-room dining.

Thank you for staying with us and we hope to see you soon in the future again.

Best Regards,
Elisa Korpivuoma
Sales & Customer Relationship Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sareeraya Villas & Suites

Property: Sareeraya Villas & Suites
Address: 100 / 1 Moo2, Chaweng Beach Rd., Chaweng, Bophut, Ko Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#5 Romantic Hotel in Chaweng
#5 Spa Hotel in Chaweng
#5 Luxury Hotel in Chaweng
#7 On the Beach Hotel in Chaweng
#10 Family Hotel in Chaweng
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sareeraya Villas & Suites 5*
Number of rooms: 49
Official Description (provided by the hotel):
Offering 49 exquisite suites and pool villas, Sareeraya Villas & Suites is conveniently set on the quieter part of Chaweng Beach within walking distance to the most popular shopping, nightlife and entertainment area. Each villa provides a private plunge pool while each suite features a spacious terrace with ocean view or outdoor Jacuzzi. The hotel facilities include Raya Spa, Gym, Swimming pool, Transit Lounge, Chef’s Table Restaurant, Read Red Bar, Her Bar & Free WIFI Access. The perfect environment for people who are looking for pleasure, exclusivity and relaxation. ... more   less 
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Also Known As:
Sareeraya Villas And Suites
Sareeraya Villas Hotel Chaweng
Sareeraya Villas & Suites Ko Samui/Chaweng

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