Came to eat at the restaurant , looked ok and therefore went up to the terrace where the restaurant is. All tables were taken so they told us to wait in the relax area of the terrace. We ordered drinks and food ( possible to eat at the relax area) but hopefully a table should be available before the food arrived. Several tables became available and we was waiting for the staff to make the table ready. New people came and sat down where wanted so we thought they had another table in mind but no they didn't . After 30 minutes and still no drinks I asked for it and 3 minutes later it came. The beer was warm and we asked for new cold beer. They then came with ice cubes and glass . We asked for new , got new but still warm and therefore asked for a bucket of ice to keep beer cold but they had no bucket. Food arrived; my son asked for a burger without salat , just burger no salat, he got everything except the meat. It took about 30 minutes before all had the food served , the last person got it when everyone was finished eating. The plates was not washed properly , dirty on the outside , difficult to see the inside in a soup plate when soup in it .
Never again , stay away. I hope I'm not ill tomorrow or later tonight.
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- Also Known As:
- The Loft Samui Hotel Koh Samui
- The Loft Samui Ko Samui/Chaweng