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Marta M

One of the best hotels in Thailand especialy for familie❤️👶

Review of Amari Koh Samui
5.0 of 5 bubblesReviewed 29 Jan 2023
Amari is one of the best hotels we have visited in Thailand. 🥰 Our two-year-old daughter was delighted with the playground and the Kids Club.👶🤤Lots of toys, computers to play, extra activities.

Everything is new, fragrant, well-kept. Daily room cleaning. Two beautiful swimming pools with separate areas for children and a jacuzzi. ❤️

One by the beach and the other in the garden. Clear water, plenty of sunbeds and umbrellas, beach bag available in the room.

The cottages are large and cozy, very comfortable beds, also a baby cot. View from the terrace to the swimming pool. Beautiful vegetation around, lots of trees and flowers. 🌴💚

You can organize a romantic dinner by the beach or a pizza making class for a child.

Breakfast is at the Amaya restaurant, where the choice is huge. Different dishes every day, you can make your own fresh fruit juice. Thai, Indian, European cuisine. Kids menu and high chairs. The service is very nice and helpful.🥰

There is a coworking space, fitness club, spa breeze where they do great massages. A place worth recommending, especially for families with children. We will gladly come back!🫶
Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Wannawon Majitnapakul, Marketing at Amari Koh Samui, responded to this review
Responded 7 Mar 2023
Dear Marta,

Thank you so much for your kind words of appreciation, as well as your detailed review of your visit with us at Amari Koh Samui.

It is wonderful to hear that you enjoyed the hotel's facilities, amenities, as well as the service that we pride ourselves so much in.

I will be sure to share this with our staff! Look forward to seeing you again soon!

With our best regards.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews prego thai village beach side breeze spa koh samui garden wing chaweng beach deluxe room kids club main pool pool view the main road happy hour buffet breakfast main part bars and restaurants relaxing holiday
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Reviewed 30 January 2023

Our family stayed at the Amari for eight nights in the Two Bedroom Family Suite Pool View. We thoroughly enjoyed our stay and left feeling relaxed. Our kids didn't want to leave. Our room was very comfortable, new and immaculate. The hotel grounds and the two pool areas are stunning and extremely well-maintained. The staff were warm and friendly. The food at the Amaya restaurant next to the main pool was 6/10, so we ate down the beach, where there are many inexpensive options, or at the restaurant at the Sala next door. The breakfast buffet had an excellent selection and was well organised. The hotel is great for kids and is located a short walk from the busiest area of Chaweng; hence, a little quieter. There is an Italian restaurant called Prego attached to the hotel, too. The food here was lovely.

We had booked and pre-paid for this holiday in early 2019 for December 2020 but could not travel because of covid. The hotel kindly honoured our booking with credit and let us upgrade to a larger room.

Date of stay: January 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Mrsdsg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wannawon Majitnapakul, Marketing at Amari Koh Samui, responded to this reviewResponded 8 March 2023

Dear Velue Guest,

We are delighted to hear that you had an enjoyable experience during your recent stay at Amari Koh Samui.

Really appreciate the positive comments you made on Amari Koh Samui. In relation to the aspects of your experience that were not up to your expectations, I will be working with the team to address this so that we can continue to improve.


Thank you for choosing to stay with us and we hope to welcome you back again in future.

From our best regards,
Amari Koh Samui Management teams.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2023

This being my first time back to Koh Samui since Covid restricted travel I was unsure how much the tourism industry might have been impacted.
However, despite it being quieter than in the past it was still great to be back. I stayed at the Amari Koh Samui and I cannot fault the hotel. A great location - quiet but within easy walking distance to the Hussle and bustle. Great pools and access to beach - lots of loungers - it was not an issue to secure one.
I stayed on the Garden Wing across the road from main reception - although you had to cross a road to get to main part of hotel, the crossing was always manned by the security staff enabling people to cross safely. The room was very spacious (pool view) and very relaxing to sit on the balcony in the evenings.
Breakfast had lots of choice and the staff were very friendly and accommodating.
Had dinner and drinks in Prego's on two occasions and would recommend. The staff there, in particular Nok and Karen were very welcoming.
Definitely recommend a stay at the Amari Koh Samui - staff and location are great.

Date of stay: January 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
3  Thank lorraineh295
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wannawon Majitnapakul, Marketing at Amari Koh Samui, responded to this reviewResponded 8 March 2023

Dear Velue Guest,

We are delighted to hear that you had an enjoyable experience during your recent stay at Amari Koh Samui.

I will be sure to share these encouraging words with the team, especially those concerned in making your stay so memorable.

Thank you for choosing to stay with us and we hope to welcome you back again in future.

From our best regards,
Amari Koh Samui Management teams.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2023

I want to graciously thank you for a week we will not quickly forget. Staying at the Amari Koh Samui was a sublime experience. The service was exemplary, the buffet breakfast delicious and laid out as though from the eye of an artist, and the surroundings pristine and cared for in what seemed an act of love. Thank you all.

But the force which seemed to be the organizing principle for the whole operation was your acting manager, Wee (Taweewat Rukton). Wee was friendly and personal to a fault. With us, he was seemingly always available to share information and to chat. Yet, I observed him extend the same care and assistance to countless other guests, walking them around the grounds, orienting them to the Amari experience. He seemed eager to accept as his personal contribution to all guests, their well-being for the length of their stay. He seemed forever engaged with guests, yet always available, always welcoming. ….and he never took a day off!
Each of the 5 ½ days we were your guests, Wee was present from early in the morning till late at night. The number of details for which he was responsible boggles the mind. The number of words he spoke in a single day, countless. The amount of energy he exerted, unfathomable.

To be witness to the efforts of a manager who exhibits such guardianship over his domain and the guests who come to share it is to me inspiring. As a teacher of 30 years, one of my mantras was always “attention to detail always wins”. Wee exemplifies this wisdom.

Room tip: The beach chairs get taken early so grab one or two when you can.
Date of stay: January 2023
    • Value
    • Location
    • Service
3  Thank Justin W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wannawon Majitnapakul, Marketing at Amari Koh Samui, responded to this reviewResponded 9 March 2023

Dear Value Guest,

We are delighted to hear that you had an enjoyable experience during your recent stay at Amari Koh Samui.

We take great pride in the service and hospitality we bring to our guests, so I will be sure to share your experience with the team.

Thank you for choosing to stay with us and we hope to welcome you back again in future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2023 via mobile

Not bad at all to be fair.
Room was quite good although it is showing signs of wear, especially in the wooden floors which were completely covered by big scratches.
Well kept garden areas. The main pool area gets crazy busy but luckily there is another pool on the other side of the road.
Please bear in mind that most of the rooms are not in the beach side, but on the other side of the road.
Great part of the beach in Chaweng….we have stayed in the Sala Samui next door (which is nicer but more expensive) and The Library which is slightly further up the beach (nice but needs more maintenance)…..
I’d stay again but would probably go for a room on the beach side.

Date of stay: January 2023
Trip type: Travelled as a couple
2  Thank ashthetourist
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Taweewat Rukton, Other at Amari Koh Samui, responded to this reviewResponded 17 January 2023

Dear Khun ashthetourist ,

Thank you very much for completing our online questionnaire following your recent stay with us at Amari Koh Samui. I am delighted to hear and read that you thoroughly enjoyed the stay with us.

It was indeed a pleasure to learn that you thoroughly enjoyed your stay and that the team was able to meet your expectations in many areas. At Amari, we strive to create memorable holidays for all our guests and your lovely comments and high scores in our survey are very rewarding and motivates all team members.

At Amari, we strive to create memorable holidays for all our guests and your feedback allows us to further improve our services and facilities in specific areas. We highly appreciate taking the time to share your experience privately and rest assured that we will discuss all points mentioned with the concerned department heads in order to avoid recurrence and to improve particularly with our Library.

Thank you again for sharing your experience with us. If you have any further questions or inquiries, please do not hesitate to contact me personally at amari.samui@amari.com at any time.

The team, including myself, sends their warmest regards and we look forward to welcoming you back soon on your next trip to the Island of Coconuts!


Yours sincerely,

Taweewat Rukton [Wee]
Manager. Amari Host
Amari Koh Samui

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2023

The hotel doesn't have enough facilities to provide for their gusts such as a sun bed . Unclean. loud no service . Slow at breakfast . But very loud staff spoke to each other over customers, while they are trying to relax. There are no garden views . Just gravel roads.

Date of stay: December 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Inoka T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Taweewat Rukton, Other at Amari Koh Samui, responded to this reviewResponded 17 January 2023

Dear Khun Inoka T,

Thank you for taking the time to tell us about your stay at Amari Koh Samui. I am disappointed to hear that your experience did not meet your expectations.

At Amari, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue with our overall service in the hotel and prevent future occurrence.

I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.

Warmest Regards,
Taweewat Rukton
Manager. Amari Host

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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