We extended our stay in Samui for one extra night although our hotel was booked so we relocated to Chaba for one night in the ocean wing.
My benefit of the doubt offers the fact that we may have got the worst and one of the last rooms as we booked very last minute but... the room smelt terribly of mildew, the furniture and linen was stained with a terrible strong mouldy smell, including the bed pillows.
We were going out for the day so I couldn't be bothered mentioning it to staff at that point, we realised it was the AC causing the smell so ended up sleeping in the heat as it became unbarable.
I planned to mention the terrible, unbarable smell to staff the next morning upon checkout (after a terrible breakafast) although the checkout process was terrible and I was not given any opportunity to give feedback.
We were sat down, given our final bill which we paid in the correct cash. The reception staff walked off with our cash never to return, no thank you for our stay, no question as to whether we enjoyed our stay or needed any onward travel assistance, no receipt, nothing.We sat there wondering if it was ok to leave, very rude.
I dont mind a dated room or some backwards service when staying in Thailand but this place was very poor.
- Official Description (provided by the hotel):
- 93 Rooms, located in the heart of Chaweng, set beside a sandy white beach. Accommodation is split between two wings; the Lake Wing is across the road from the beach with the Ocean Wing located by the beach. Rooms have air conditioning, TV and tea/coffee making facilities. Ocean Wing rooms have a private balcony. Swimming pools, kids' playground, exercise room, sauna, pool bar and restaurant ... more less
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- Also Known As:
- Chaba Samui Hotel Chaweng
- Hotel Chaba Samui
- Chaba Samui Resort Ko Samui/Chaweng