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Reviewed 5 September 2016 via mobile

Stayed here again after a break of 9 years. Were amazed at how many of the staff were still here. We expected a great relaxing stay and were not disappointed at all. Despite the refurbishment of the Ocean Wing which has now started, we stayed in a top floor room in the Lake Wing which was spotlessly clean and recently upgraded. We had noted a few negative reviews and would like to say please don't be put off staying here. When the work is complete this is a great place to stay and will soon be even better. All the staff are kind and attentive but a particular mention must go to Numie on reception who never EVER stops smiling and for whom nothing was too much trouble. We will definitely stay here again and already look forward to returning.

Date of stay: August 2016
Trip type: Travelled as a couple
4  Thank mupdook1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 September 2016

Great location with a private beach. Very professional and friendly staff (especially Nim and Sakol) who went out of their way to provide every assistance needed. Great room, great breakfast. The room we stayed in had just been renovated - very nice. Nothing to complain about.

Date of stay: August 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Brian H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 August 2016 via mobile

Second visit in 4 months and won't be the last. As staff remembered us and we're so happy and friendly. Nothing is too much trouble for these guys they work long hours but are always smiling. As renovations start on the 1st September at ocean wing (stayed here 9 night) we we offered to move to the cabana sister hotel further up the beach for last 6 nights, which is also lovely but still my heart lies with Chaba samui. We will be back next year can't wait to see the updates.

Date of stay: August 2016
Trip type: Travelled as a couple
2  Thank Amanda D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 August 2016

The hotel is close to night shopping, eating places and the central festival shopping centre. Beach is right there what a spot. Money exchange is right at the front door and a few shops away is a scooter renting spot, no problems - just wear your helmut, as the police will pull you over when they do a road block - we went through two. Dont park in central festival parking with a scooter - park outside in the road where the parking is for scooters.

Date of stay: August 2016
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank esmew121
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 August 2016

Fantastic staff, very welcoming and nothing it too much trouble. This was our 3rd visit and we will definitely be returning.
The location of the hotel is perfect, right on the beach and just a stroll away from the nightlife.

Date of stay: August 2016
Trip type: Travelled with family
Review collected in partnership with this hotel
2  Thank Kelly P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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