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“Gorgeous property....convenient location... but found the staff a little unresponsive to our midnite calls fr replenishm”

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Chaweng Regent Beach Resort
Ranked #17 of 104 Hotels in Chaweng
Certificate of Excellence
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Gorgeous property....convenient location... but found the staff a little unresponsive to our midnite calls fr replenishm”
Reviewed 28 April 2014 via mobile

Our two days stay at d regent was a memorable experience
We enjoyed d property ..its a perfect location to stay whilst at d chaweng beach
The layout of d rooms n d interiors was fabulous
However on a couple of occasions no one answered d calls at housekeeping or d front desk fr sum replenishments.
We dined at d hotel beach restaurant and we taken aback by d callous n laid back attitude of d staff ..
But overall fabulous n a relaxing time spent...

Stayed April 2014, travelled with friends
Helpful?
1 Thank Natasha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melati_Samui, General Manager at Chaweng Regent Beach Resort, responded to this review, 8 May 2014
Dear valued guest,

Thank you for choosing Chaweng Regent Beach Resort as your home in Koh Samui and for taking the time to share your experience with the TripAdvisor community.

The Team will be happy to know you enjoyed their friendly and helpful services during your stay. We are delighted you enjoyed our resort and look forward to welcoming you in the near future.

Please feel free to send us additional feedback or comments of your experience at gm@melatireort.com

With Warmest Regards,

Matthieu Reynaud
Group General Manager
Chaweng Regent Beach Resort
Melati Beach Resort & Spa
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (389)
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Geneva, Switzerland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 April 2014

Just returned from our stay in Thailand where we spent a great holiday at Chaweng Regent. Good family oriented resort with friendly and helpful staff. Being near the Chaweng centre meant most things we needed were within walking distance but.... bring insect repellant. Spray your legs;ankles when you are beside the pool and before you go to bed else you will be bitten... possibly a lot.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BBGE1294
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chaweng_Regent_Samui, Public Relations Manager at Chaweng Regent Beach Resort, responded to this review, 25 April 2014
Dear valued guest,

Thank you for choosing Chaweng Regent Beach Resort as your home in Koh Samui and for taking the time to share your experience with the TripAdvisor community.

The Team will be happy to know you enjoyed their friendly and helpful services during your stay. We are delighted you enjoyed our resort and look forward to welcoming you in the near future. Please feel free to send us additional feedback or comments of your experience at pr@melatireort.com

With Warmest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 April 2014 via mobile

My new husband & I stayed at the Chaweng Regent Beach Resort for our honeymoon.
We could not fault the place from being met at the airport by a member of hotel staff until we left 11 days later.
The staff are so genuine and friendly. The hotel grounds were beautiful and in a perfect location, it is right on the beach meaning you can just nip down to the sea without having to make the choice of having a pool day or a beach day. The front street has everything from local shops, bars, restaurants and plenty of Thai massage parlours but the hotel is big enough to be away from the hustle and bustle of it. The garden pool and beach pool are both gorgeous, our villa spa suite was right near to the beach side pool as we requested but our room was also very private and not ever looked. Our room was very spacious and clean with maid service everyday, even coming in to spray insect repellant. The room included a big bathroom with huge walk-in shower and an inside/outside hottub.
The hotel food was lovely although a bit more pricey than the street food or beach sellers but that is expected as the street food is extremely cheap.
Songkran (Thai new year) took place during our time here. The hotel put lots of effort into the Songkran festival.
There is no getting away from the water fights during Songkran unless you stay in the hotel and still no guarantee. Literally everyone from children to grandmothers are armed with super soakers, we enjoyed getting involved in their celebrations.
We would highly recommended this resort, it helped to make our honeymoon so special with lots of perfect memories.

Stayed April 2014, travelled as a couple
Helpful?
Thank Lyndsey E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chaweng_Regent_Samui, Public Relations Manager at Chaweng Regent Beach Resort, responded to this review, 25 April 2014
Dear valued guest,

Thank you for choosing Chaweng Regent Beach Resort as your home in Koh Samui and for taking the time to share your experience with the TripAdvisor community.

On behalf of the entire Team, congratulations on your recent wedding! We hope that your life together will be full and happy. Thank you for sharing your honeymoon experience at Chaweng Regent, the Team will be thrilled to know that it was an unforgettable one full of perfect memories. We are also glad to hear that you enjoyed our Songkran festival and was able to join our fun activities during your stay.

We truly appreciate your comments and hope to have the pleasure of welcoming you both again very soon.

With Warmest Regards
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Australia
Level Contributor
86 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 19 April 2014

I don't know which hotel in the centre of Chaweng Beach in Samui in Thailand is any better, but this place is just average. The rooms are OK. Internet works but should be included and not charged as an extra and available for 1 device. Breakfast, is well, average. Reasonable variety but nothing exceptional. Avoide the sushi. The pools are nice but they have ruined the beach by building a retaining wall so the water is so shallow you cannot swim. The staff - well they ain't got a clue what customers are and what customer service is. Simple example - asked for a late check. Was told extremely abruptly to come back after breakfast on the morning of my departure - which is no bloody use if you are trying to plan a day. Poorly trained / untrained staff are a feature of this hotel.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ronone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melati_Samui, General Manager at Chaweng Regent Beach Resort, responded to this review, 26 April 2014
Dear valued guest,

Thank you for choosing Chaweng Regent Beach Resort as your home to stay on Samui Island
and thank you for taking the time to share your experience with the Tripadvisor community.

The team and I are really sorry you found our resort "average".
At the Chaweng Regent Beach Resort we are all dedicated to serve and provide the best service toward at all the time

I would like also to inform you and the Tripadvisor community that on May 1st onwards we will offer FREE WIFI in all guest rooms and public areas.

I hope you had a safe journey on the way back home and we wish to welcome you again in a near future at Chaweng Regent Beach Resort.

If you have additional comments, feedback or for future reservation please don't hesitate to e-mail me at gm@chawengregent.com

Kindest regards,
Matthieu Reynaud
Group General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
Reviewed 18 April 2014

We just came back from our 11 days holiday . April 6 till 17 . It was perfect from the beginning . We were on my time and this started from day one. A very nice reception at the airport wet towel flowers and water for the trip with avery nice driver. When we were dropped at the hotel lobby we were welcome with smiles and tea. Even if our agency and the hotel didn't communicated about our room change all was well arranged. Mira the guest manager explained to us what will happen for the day. She gave us the first room deluxe villa that our agency made a mistake with . It was a beautiful new renovated bungLow , all White was so cute. We received a beautiful fruits basket and stayed in the room till the next day at 2 pm. Our suitcases were taken to our spa villa close to the beach like with asked. What a dream it was perfect... We were so please that we were listen to.. Th restaurant chomtalay was so great. The staffs Yao supervisor alwYs joking and making our day, Angelo a future for this hotel with great ambitions , jazz a young waitress working everyday with a smile and Jonas the young trainee always there to talk and help..at the red snapper Esther was a great woman and great entairnement with the band during new year. But that is only some of the names , they are all great people. The big manager from the hotel gave us the perfect gift when one day we lost our precious wedding ring after just one month of marriage. He arranged with the international baptist church to bless our new ring. It was overwhelming thank you so much. Then the next day , our first month anniversary Mira remember our little cake thank you so much and it was not all! When we returned in our villa our bed was covered. With flowers ans 2 love swams .. Really this hotel was perfect for our honeymoon at 53 years old and hubby 65 years old after waiting 10 years to put all together to be realise.
Then were Henry and I Chantal, my French extend family brother Felix, Paule, christophe and our youn Dorian happy? We all put the thumb up to do that again with them if they want us back..:) thank you all of you and bravo for the owner ..and about reviews about planes ! Not a great deal as we are on an island maybe 3 a day and we loved to watch them ..

Room Tip: Deluxe villa and spa villa are a must to experience.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chantal L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chaweng_Regent_Samui, Public Relations Manager at Chaweng Regent Beach Resort, responded to this review, 25 April 2014
Dear valued guest,

Thank you for choosing Chaweng Regent Beach Resort as your home in Koh Samui and for sharing your honeymoon experience with the TripAdvisor community.

On behalf of the entire Team, congratulations on your recent wedding! We hope that your life together will be full and happy.

The Team will be so happy to see their hard work praised in your review especially the ones who were mentioned by name. We strive to provide the best possible experience to all our guests.

We would be thrilled and quite privileged to welcome you on your next visit to Samui.

With Warmest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chiang Mai, Thailand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 April 2014

a bin 8 uears in this hotel
before a start to live on koh samui
its perfect good staf,good location,pretty rooms.good food
a always enjoy,t it verry mutch .
and recoment it to every body who go to koh samui .

Room Tip: higher floor
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank riekie720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chaweng_Regent_Samui, Public Relations Manager at Chaweng Regent Beach Resort, responded to this review, 25 April 2014
Dear valued guest,

Thank you for choosing Chaweng Regent Bear Resort as your home in Koh Samui and for taking the time to share your experience with the TripAdvisor community.

It is a true privilege to welcome our return guests and an even bigger delight to see they had a good time. We are truly grateful for your high praises.

We hope to welcome you again very soon. Please feel free to send us additional feedback or comments of your experience at pr@melatireort.com

With Warmest Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 April 2014

We had a brilliant holiday at this hotel. Did'nt know what to expect on this trip no need to worry. Great location, able to walk to restaurants,bars and clubs, nightlife in the area great. Hotel staff very pleasant and courteous nothing to much trouble. Other reviews indicated that sun beds were an issued we did'nt have this trouble.Breakfast was really good plenty to choose from, bar snacks good really well presented. We had a chalet near the beach comfy bed, tv, tea making facilities,toiletries and other items. Great beach and lovely well kept grounds. Would recommend this hotel and hopefully will visit again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 613wallace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chaweng_Regent_Samui, Public Relations Manager at Chaweng Regent Beach Resort, responded to this review, 16 April 2014
Dear 613wallace,

Thank you for taking the time to post your review on Trip Advisor, we are delighted to hear your stay at Chaweng Regent was a success.

The Team will be happy to know you enjoyed the friendly service you received during your stay.

We are delighted you enjoyed everything about the resort and look forward to welcoming you both in the near future.

With Warmest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chaweng Regent Beach Resort

Property: Chaweng Regent Beach Resort
Address: 155/4 | Chaweng Beach, Chaweng, Bophut, Ko Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#11 Romantic Hotel in Chaweng
#12 Spa Hotel in Chaweng
#14 Luxury Hotel in Chaweng
#16 On the Beach Hotel in Chaweng
#21 Family Hotel in Chaweng
Price Range (Based on Average Rates): £
Hotel Class:4 star — Chaweng Regent Beach Resort 4*
Number of rooms: 155
Official Description (provided by the hotel):
Welcome to your own paradise, enveloped in breezy elegance and shaded by majestic coconut trees. Enjoy a taste of tropical living, bask among blooming native flowers and sweeping ocean views and delight in an idyllic holiday of relaxation and pampering. Chaweng Regent Beach Resort, where impeccable service and luxury accommodation await, offering a refuge to promote health and wellness with palate-pleasing experiences.This is the place to relax. There is nothing to disturb the blissful tranquility of Samui. This is a place to explore. There is much to see and do, but only at a pace you set yourself. Chaweng Regent Beach Resort is a stunning beach front resort, situated on the famous Chaweng beach on Koh Samui. Conveniently located only a short walk away from the vibrant excitement of Chaweng with its many entertainment spots, restaurants and shopping centers, our resort offers the very best location to suit all tastes. Whether you want to get away from it all and relax in our tranquil surroundings or shop till you drop, Chaweng Regent Beach Resort has it all! ... more   less 
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Also Known As:
Chaweng Regent Beach Hotel Chaweng
Regent Koh Samui
Chaweng Regent Beach Resort Ko Samui

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