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“Wonderful hotel - cannot fault”

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Samui Bayview Resort & Spa
Ranked #56 of 104 Hotels in Chaweng
UK
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful hotel - cannot fault”
Reviewed 24 July 2009

We went on our honeymoon and were travelling around Koh Samui. We originally booked 3 nights but stayed another 3 because the hotel was so good.
They prepared our room beautifully with petals on the bed. We had a lovely view from the room but didn't really use it as the view from the bar and restaurant was wonderful for the evenings, and the view from the poll was spectacular for the days.
It is the ideal place to stay if you want somewhere to relax, and chill out. They provide breakfast which is better than the other hotels we stayed in, they provide beach towels and a safe, and there is a decent movie channel showing films in English available in the rooms, as well as the usual BBC world service.

The only downside was that the hotel was up a very steep driveway, and between 2 resorts, so it was difficult to get to the beach on foot (we tried). They provided free hourly transport to Lamai (the 2nd biggest resort on the island), and twice daily transport to Chaweng, (the biggest resort). This was useful and meant we were able to go to the beach as often as we liked. However, there was nothing at night, so you had to get a taxi or catch one of the buses which toot for business along the main road. No big deal if you're the type of people who like to stay in the hotel at night, the food there was good and we stayed ourselves 3 of the 6 nights.

Between the hotel and Lamai, we found a restaurant called the Tarua Samui Seafood. It was full of locals in the evening and had Karaoke on, but was the best restaurant we found on the island, serving fresh seafood, some of which you could select directly from the tank.

All in all, this hotel is fantastic if you want to relax and are happy to limit your experience to 2 resorts, and for a beach/pool holiday, it is perfect. We were very happy to stay at such a wonderful resort for 6 nights. However, afterwards we craved a little adventure and went to a different hotel in the Big Buddha area where we hired scooters to get around, and were able to have a more independent experience within short walking distance of the beach for those moonlit strolls. We are glad we did both.

  • Stayed July 2009, travelled as a couple
    • Value
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Helpful?
Thank AZ000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Glasgow
1 review
Reviewed 22 July 2009

We arrived and after emailing the hotel, they picked us up at the airport after a long flight. Check in was pleasant. A drink and a cool scented flannel whilst we enjoyed the stunning panoramic view (the best view I have ever had at any hotel) from the terrace and relaxed. We were upgraded to a grand deluxe sea view room. The style is rustic but in good condition and comfortable. Once you see the views from the room, everything else seems insignificant.

The maid service in the room is excellent, the staff are incredibly friendly throughout the hotel. The room was spotlessly clean every day and every request was met with a huge smile. They just didn't know how to say no it seems!! I would agree with the comment that the bed, although huge, was hard. It took a little bit of getting used to!

We ate a couple of times in the hotel and the food was nice. Not stunning, but very nice and good enough for a quick snack. The restaurants to try in my opinion are The Cliff which is about half a mile from the hotel and Eat Sense which is in Chewang. Both of these are wonderful restaurants - slightly on the pricier side, but sometimes, you get what you pay for.

The pools in the hotel are beautiful. We lounged a few times around the pool and enjoyed it immensly. We are really beach goers though, so the pool was not our focus. One downside though is that they did not have a waiter service at the pool and the pool bar was closed as the hotel was so quiet, so you had to treck up a couple of flights of stairs to get a drink. This should be addressed by the hotel.

The distance from the main towns didn't bother us. Its ten minutes in a taxi van, costing 100 baht (£2) for two people if you know how to haggle!! If you want to be posh and get a proper taxi, its £4. Of course, during the day, the hotel runs an hourly shuttle to Lamai (which has the best beach anyway) and back. There's also a twice daily shuttle to Chewang, so you only have to pay for transport at night. You have to haggle though. You should only pay half of what they ask you for initially - too many people aren't doing this and the drivers are getting away with murder!!

Overall, the strongest positive points were the views and the staff. Every morning the views took my breath away and it was lovely to be greeted by smiling staff who were genuinly courteous and kind every day. I have never experienced better hospitality. The levels of service at the hotel were excellent. The negatives were the lack of service for drinks and snacks around the pool which I hope is something which the management will address. I do not consider the fact that the hotel is up a hill and away from the main towns a disadvantage. You know this when you book and this allows you to retreat from the busy towns and hustle and bustle to somewhere quiet, welcoming and relaxing. A perfect home away from home.

Stayed July 2009, travelled as a couple
Helpful?
Thank marrianne1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 24 June 2009

- On arrival into the tiny Ko Samui airport, the girls there are experts in ushering you towards people trying to sell you a timeshare. In exchange for a day wasted at their hotel, they offer you a free "limo" ride to your hotel (its just a taxi). Say no and move on.

- At the taxi stand at the airport we were told that it was 300 baht and that they were the only ones who were allowed taxis at the aiport (its so small you actually believe them) As we got up the small hill, we noticed numerous other taxis. Hmm. Our "limo" as they called it was actually a bus.

- On arrival to the resort, you are left at the bottom of the hill which is so unbelievably steep (we feared we were to climb it) but they came down and picked us up thank god!

- When you arrive, we were given a cold drink and cold flannel. Reception weren't in much of a rush to check us in (we were the only ones) and moved in slow motion it seemed. I had to go up and ask whether they were to give us a key as it had seemed they'd finished checking us in but they were just busy with their own conversation. Hmm.

- Our room was large with somewhat basic furnishings. The bathroom is a bit dated. The bed was pretty hard but when you set foot out onto your verandah you forget everything else. The views! They are simply amazing. From everywhere you are in the hotel they're there. Stunning.

- First thing we did was go down to one of the four pools which was empty and swim in the rain which had just started. As the week went on, we were dissapointed by the amount of bugs that were in the swimming pools. They obviously don't clean them enough. We saw them do it first thing in the morning and once much later in the day. They need to clean them more.

- The majorly bad thing about the hotel is that its very isolated being up such a huge hill and away from the hustle and bustle you need to use taxis. When you ask for to book at taxi the hotel just offers you their bus which is 300 baht (this is what taxis cost so if theres more than two of you get a taxi). Some people are recommending getting your own transport such as bikes but I say, if you value your life in any way, please don't do that. No one wears helmets on this Island! and they dont seem to give a crap about which way they're going and who they cut up. It is dangerous. The flip side to it being isolated is that you're getting away from the main town which is a good thing also. The hotels bus to the airport is also expensive. If you can arrange for a local taxi to take you, do so.

- Our first night, we realised some more that we were probably 2 of about 20 guests. After hinting to the bar man, they actually extended happy hour all night long for us two which was great! As soon as they seen your glass getting empty they had your free drink (buy 1 get 1 free) over to you asap. The view over to town is stunning at night and it is quite romantic. They seem to have nightly fireworks over there too which is nice.

- Food and drinks (apart from happy hours) cost the same as back home and were nice enough. Sometimes their portions were way to small. I ordered potato wedges and got 6! The included breakfast in the morning was also quite nice.

- Four out of 5 days and we had one of the pools all to ourselves! It was fantastic. At happy hour (4-7) we'd stay in the pool, go up and order drinks and theyd be brought down for us to have in the pool. Bliss.

- It was my boyfriends birthday whilst we stayed there and when we returned from being out for the day, there was a knock on the door and staff presenting a cake with candles singing happy birthday which was a lovely touch. They also gave us two free glasses of wine at dinner and everyone made sure to say happy birthday to him.

- We didnt use the spa. Way too expensive. Just go into town for one.

- Speaking of Chaweng. Its not nice. Cramped, smelly, claustrophobic and expensive drinks.

- In all, for a few things which weren't so good, the view, the quietness of the hotel which allowed us to have pretty much our own pool and the fact it was romantic really made this hotel for us and out of the four hotels we stayed in in Thailand, this was our favourite.

ps: they also have free wifi!

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scottishclaire1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Samui Bayview Resort & Spa

Property: Samui Bayview Resort & Spa
Address: 104 Moo 3, Chaweng, Bophut, Ko Samui 84320, Thailand (Formerly BEST WESTERN Samui Bayview Resort & Spa)
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#27 Spa Hotel in Chaweng
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Samui Bayview Resort & Spa 3.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Samui Bayview Hotel Chaweng
Best Western Samui Bayview Resort And Spa
Best Western Chaweng
Chaweng Best Western
Best Western Koh Samui
Koh Samui Best Western
Samui Bayview Resort & Spa Ko Samui/Chaweng

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