We arrived at Ko Samui airport and we were met by the hotel’s driver Yut, who was a charming man and provided us with ice cold water and whisked us away to the Banana Fan Sea Resort. Yut who was always smiling, remembered our names and spoke to us frequently during our 2 week stay, he was a very lovely man.
We received a warm welcome once we arrived at the hotel and were provided with ice cold towels and a cold drink. The resort is lovely in a fantastic location on a white sandy beach with a warm crystal clear sea.
All of the staff that we came into contact with provided an excellent service with a smile and nothing was ever too much trouble. They really seemed to enjoy their job and serving their customers. We would like to say a special thank you to Supit, Mas, On, Fon and Saw who made our stay memorable.
The hotel food was of a consistently high standard and it was well priced. We did eat outside of the hotel a few times, but to be honest the location of the hotel restaurant, which was right on the beach and ambience supported by Edgar, the hotels musical entertainer, was far superior to many other places that we ate in and for this reason we ate at the hotel the majority of the time.
On arrival we had a problem with our wifi connection, which was swiftly resolved with the intervention and follow up of the hotel manager Supit. It was very obvious that Supit always took the time to speak to his hotel guests and was seen daily making his presence felt. Any concern that we had was dealt with immediately and we never had to ask twice for anything.
Overall we had a fabulous holiday and we would not hesitate to recommend the Banana Fan Sea Resort and it is a hotel that we would love to return to.
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- Also Known As:
- Banana Fan Sea Hotel Chaweng
- Banana Fan Sea Bophut
- Banana Fan Sea Resort Ko Samui/Chaweng