We stayed at this Hotel several times before and loved it. Unfortunately, the new owner completely changed everything that was nice about this place - particularly the staff. As I learned during our stay almost all of the former staff including the former manager left the Hotel. The new staff could not care less about the Hotel and the guests, sometimes only sitting around, sometimes just sleeping ! The beach was cleaned every evening - just a thing of the past, all kind of rubbish now at the beach.
No service at the beach anymore, umbrellas only self-service. Most annoying, even outside guests use the pool and the beach chairs. When I pointed this out to the staff because all beach chairs were occupied the people just shrugged and did nothing about it.
No room cleaning if you leave the room too late.
Nobody cleans the pool anymore, so the water turned green several times during our stay. The cure: Put in more chemicals - and the water turned brown for 2 days.
Its really a shame, the staff at this Hotel was really nice and friendly in the past. But no more. Some areas are in bad need of renovation, but the new owners apparently care only about quick return of their investment.
Unfortunately, this was our last stay at the Chaweng Villa.
- Also Known As:
- Chaweng Villa Beach Hotel Chaweng
- Chaweng Hotel Beach
- Chaweng Villa Beach Resort Ko Samui