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“Beautiful setting, various disappointing aspects.” 3 of 5 bubbles
Review of Nora Beach Resort and Spa

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Nora Beach Resort and Spa
Ranked #12 of 104 Hotels in Chaweng
Certificate of Excellence
Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Beautiful setting, various disappointing aspects.”
3 of 5 bubbles Reviewed 7 May 2014

My partner and I arrived into Koh Samui airport one evening and were picked up by a driver from the Resort. The check in process ran smoothly and shortly after we taken to our room. I'm usually very picky when it comes to Accommodation but was very happy with the resort standards. Everything was clean, aesthetics were lovely and I instantly felt comfortable in our space. We stayed in a Nora Villa which included a balcony. I noticed on the first night that there were a small amount of tiny ants in the room/ bed which surprisingly didn't bother me too much, but after 4 days we checked into the pool villa which didn't seem to have the ant problem.

Breakfast buffet was nice, I overheard some guests comment they were disappointed about the amount of "dinner" foods available, however I didn't think this was an issue and I believe is quick common amongst Thai resorts. There were several other options such as juice, yoghurt, muesli, pastries and fruit. There is an area where you can have eggs any style made. My main complaint about my breakfast experience is that the service is quite poor. Each guest is required to prepare their own coffee. On 95% of the occasions I went to make coffee, the water filter needed to changed, the coffee beans required refilling or the bin needed to be emptied. There was always more than plenty staff roaming the breakfast buffet but seemed oblivious to check on this.

The most popular time for breakfast was between 8-9am and the line for eggs usually took between 5-10 minutes. A small aspect to mention, but I would prefer a service where you can place an order and have the staff bring to your table once ready.

We checked into The Pool Villa 4 days after check in, it was the room we initially wanted but was unavailable. The room was beautiful, spacious and for couples wanting a little privacy away from the main pool, I would definitely suggest the extra cost. The private pool was always refreshing and clean, the area had tanning chairs also. It was the perfect setting to lie by your private pool in the sun with a book and your partner by your side.

The main pool was by no means not of a high standard, again it was always clean and although our visit wasn't during high season I wouldn't say it was every noisy or overcrowded. Before checking into our pool villa we enjoyed all our mornings by the resort pool.

The beach isn't the nicest up where the Nora is located as opposed to the resorts further down. There isn't much sand and the water is quite rocky/ seaweedy. The beach is significantly busier 1km- 1.5km down towards the centre of town and I would say the reason is purely because the sand/ water is much more pleasant.

Main positives:
- For the exercise conscious, there is a small gym available with all you need.
- Pool villa size & aesthetics.

Main negatives:
- Bar staff on more than one occasion didn't know how to make the drinks on their menu. The drinks they did know how to make didn't taste nice. Nicer drinks at a bar in town are available for a fifth of the price. Bar staff 4 times out of 5 also spoke minimal English.
-The language barrier was surprisingly an issue with quite a few of the staff members we encountered. Eg; called for room service and spoke to 4 people to order a club sandwich.
- Upon checking in the rooms were nice and clean, however during our stay I found that turn over was not carries out efficiently. The bathroom in particular could have been cleaned with more care.
- Issues when calling reception similar to room service, seems like no one could assist with simple queries before speaking to a third or forth person.
- No pool service. Eg; requesting a drink to the tanning beds.

Neutral feedback
- Resort isn't walking distance from the main part of town, you would need to rent a scooter or catch taxis.

Room Tip: Pool villa is great for couples
See more room tips
  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Natalie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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976 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (199)
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  • Chinese (Simplified) first
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English first
Paris, France
2 reviews
4 of 5 bubbles Reviewed 6 May 2014

well nice hotel in north f chaweng, good service nice area its located.
Near hearth of shopping we rentd a motorbike.
any facility included, we suggest for couple,and for all that person want a quiet vacation

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank alan paul p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 30 April 2014 via mobile

My husband and me have just returned from a wedding in Koh Samui.the ceremony was at Nora Beach & the reception was at Nora Buri. We stayed at the Nora Beach resort for 3 nights and it was wonderful service from check in till te time we checked out. All the staff at reception were helpful and very friendly. The service we experienced at both the Nora resorts was fantastic and if we ever return to koh samui would definitely stay there again. The pool right on the beach is amazing and the beach is better at the nora beach resort for swimming then at the Buri resort so that was an added bonus. All in all 5 star service at both he Nora resorts.

Stayed April 2014, travelled as a couple
Helpful?
Thank Allyhudsonic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 25 April 2014 via mobile

Naming a room type "superior" gave us some expectation of a good standard which our rooms did not live up to. Quite dated and worn and very slack service in relation to changing dirty towels, cleaning the floor etc. In general the hotel over advertise quite a bit, e.g. cake for birthday is one slice not a cake, free mini bar items is 2 colas and 2 water, welcome drink upon arrival is a glass of juice etc. Worst experience though was episode where we pointed out faeces in the pool (!!!) and pool personnel decided not to close the pool but waited with the cleaning till after regular closing time - unacceptable!

Stayed April 2014
Helpful?
1 Thank VibekeFaurby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai Region, China
Level Contributor
148 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 bubbles Reviewed 24 April 2014 via mobile

After a short trek along one of the Beautiful Beaches of Koh Sumi, we decided to have lunch at this hotel. The setting is wonderful and the expectation is immediately high! Unfortunately our Lunch experience was not great, the service was very poor. The staff were not engaging which is surprising for Thailand. My wife had to wait a further 10 minutes after the rest of the groups food arrived. Now remember this is just a critique of the Pool Bar Service and I hope a wider experience would be more acceptable. To be fair, the food was of an acceptable standard for a Pool Bar, it filled the gap nicely. So I will leave it to you to decide if it's worth a visit...

Stayed April 2014
Helpful?
Thank Jam1er
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohali, India
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 22 April 2014 via mobile

We regret staying in the villa for four nights. Firstly because we couldn't see much of Koh Samui... Coz we totally enjoyed the place and cudn't get out !! Secondly, cud have extended our stay !!!! Wow what an experience!! Open the glass door of the drawing room and jump right into the blue waters of ur villa's pool !!..... Have sumptuous meals in the restaurant by the beach side especially in evening... Beautifully designed !! Fine service, exceptional view if the sea ... What else does a honeymoon couple need ...

Stayed December 2013, travelled as a couple
Helpful?
1 Thank SunnyHoneyBunny3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 20 April 2014 via mobile

Good things first; nice "jungle" atmosphere, pool area is okay and I had a good thai-breakfast every morning, but do not worry..there is a breakfast for Englishmen too. AC in the room was very effective, with normal noice.
Some negative issues; basic room was far away from 4-star level, points for website photoshopper. Restaurant and bar prices are about double compared to town. Private beach is not useful. Location is not a big problem because a shuttle bus, and taxi rates were cheap too.

Stayed April 2014, travelled with family
Helpful?
2 Thank Tommi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Nora Beach Resort and Spa

Property: Nora Beach Resort and Spa
Address: 222 Moo 2, Chaweng Beach, Bophut | Koh Samui, Suratthani 84320, Chaweng, Bophut, Ko Samui 84320 , Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Chaweng
#8 Spa Hotel in Chaweng
#9 Luxury Hotel in Chaweng
#12 Family Hotel in Chaweng
#12 On the Beach Hotel in Chaweng
#17 Romantic Hotel in Chaweng
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Nora Beach Resort and Spa 4*
Number of rooms: 113
Reservation Options:
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Also Known As:
Nora Beach Hotel Chaweng
Nora Beach Resort All Inclusive
Nora Beach Resort And Spa Ko Samui/Chaweng

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