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“Outstanding”

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Centara Grand Beach Resort Samui
Ranked #12 of 104 Hotels in Chaweng
Certificate of Excellence
Auckland, New Zealand
Level 3 Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Outstanding”
Reviewed 2 June 2014

Having stayed at the Centara Grand Samui five times now, we would have to say that this time was the best , from our special welcoming to the outstanding service of The Club staff , Banana and his team Lar, Meena, Aom and Pom who truly went above and beyond to make our stay perfect. We will be back next year for sure. We highly recommend this hotel and recommend upgrading to The Club room, the benefits are worth every penny.
Mark and Shelley Taylor

Room Tip: Upgrading to a Club room is worth it !
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Stayed May 2014, travelled as a couple
Helpful?
2 Thank Shellstay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review, 5 June 2014
Dear Mrs. Taylor,

First-thank you from all of us here at Centara Grand beach Resort Samui for the loyalty. We completely understand that these days travelers are spoiled for choice when it comes to accommodation in Chaweng. We truly appreciate that you’ve returned year after year.

Thank you also for your kind comments on The Club team-much appreciated.
We’re delighted to learn that this year’s vacation was the best so far. We’re looking forward to having you back next year!


Warm regards,
Joe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
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  • Cleanliness
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English first
Brisbane, Australia
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 May 2014

My husband and I have been holidaying at Centara Grand Koh Samui for 13 years and can honestly say that we have been treated like family. To begin with on arrival you are greeted with the best reception ,rooms are all sea views and very clean and well appointed . Breakfast fantastic plenty to choose from. Spice Island restaurant on the beach great. Pool lovely, water in ocean clear as crystal. Now all the staff at Centara are just wonderful from Management to Beach staff they are all very helpful and friendly and happy .The gardens and all the grounds are extremely beautiful and well kept. We have no hestitation in recommending this hotel and hope we can make it to our 14th stay at Centara .

Room Tip: Corner suites are large and sunny
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
4 Thank diana s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review, 4 June 2014
Dear Diana1935,

Thank you for taking the time to share your review with the readers of Trip Advisor. You’ve been with us almost from the start and it’s always our pleasure to welcome you and your husband back to Centara.
We sincerely appreciate your kind words and strong recommendation.
We’re all looking forward to next May when we’ll welcome you back and share a few laughs.

Take care…Kind regards,

Joe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Coast
Level 4 Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 28 May 2014

Left the resort yesterday after 7 nights. Cannot fault, the room was clean and large, pool and grounds excellent, food above average and friendly helpful staff. Toilet broke one morning and was fixed in 30 minutes. Also, suffered a nasty cut during a island boat trip and when I returned was treated and bandaged by helpful staff. The beach is dirty and a pity that the hotels didn't band together and clean it up. Such a beautiful beach with bottles, old nappies and plastic bags lying around. Thank heavens the pool was good.
Part of the complex carries along the street and you will find a Deli which makes the best coffees in town. Was great to find as miss my flat whites when away. Nee is the lady that makes the best but you will have to ask for a double shot latte to get the great tasting flat white. Thanks Nee!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bobby12GoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review, 3 June 2014
Dear BobbyGoldCoast12,

Thank you for taking the time to share your review here on Trip Advisor. We’re glad to hear that our staff were able to assist with your cut.

With regards to the beach we think perhaps you are referring to the public access section of the beach a few hundred meters down from us. Unfortunately, you are correct. That area is the frontage of a derelict resort and sometimes (particularly weekends) rubbish is left behind by locals having a ‘day at the beach’.Having said that, we (Centara) organize a weekly deep clean of the beach and totally agree that more coordination from all Chaweng hotels would be beneficial.

Thank you for the kind words for Nee and the girls in The Deli. They do a magnificent job with their coffee creations…not to mention the made-to-order sandwiches and yummy cakes!

Thanks again for your useful feedback. We do hope you’ll return for your flat whites and to see an immaculate Chaweng beach.

Kind regards,

Joe Clasby
Quality Manager
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Virginia City, Nevada
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 May 2014

Wonderful and everything done skillfully”

(19 March) Linda and I stowed our snow skis, packed our bags and drove to SF for a late dinner at La Collina before boarding the airplane at SFO-TPE-BKK and then Bangkok Airways to Koh Samui. We were met outside the baggage claim area by Golf and Linda was at ease knowing we were in the safe hands of the Grand Centara and Golf.

There are many places on Samui and throughout Thailand that provide สัปปายะ Sappàya but if I can have only one such experience than the tropical beach, facility and staff of the Grand Centara remains at the top of the list. If given more than one such experience, then such experiences must begin at the Grand Centara where we can relax and enjoy the beauty of our surroundings and the loving kindness of the Thai people.
I rise early to watch the sun rise and meet the Thais with อรุณสวัสดิ์ à run sà wàt, sitting on the beach under the stars อานาปานสติ breathing with eyes closed and sensing the wonderful smells of the garden behind me, listening and feeling the breeze and lulled by the sound of the waves which beckon that first swim as the sun begins to lift above the horizon.
That first breakfast with Linda eaten under the Plumeria trees where the fragrant flowers fall with music playing softly, and the Thai girls working diligently and เก่งที่สุดเลย skillfully to make the moment a beautiful experience. They always succeed.
The remainder of the day is spent swimming in the pools or bay, walking in the gardens in search of new flowers and other living things, listening to the chatter of the guests and staff, reading and studying about the Thai language and culture and simply immersing ourselves into the surrounding beauty.

Dinner followed by dancing under the stars and Plumeria trees. The variety of special dinners and entertainment contribute to the uniqueness of each evening…again overwhelmed by the colors, sounds, smells. Linda and I talked of family often and especially her father…one special evening when Lek was singing “New York, New York” in the lobby of the Centara, Linda’s father’s favorite Frank Sinatra song, we were in the Sala alone and Linda said “Dad is with us now”. It is often like that when surrounded by beauty, that sensation of others now long gone ‘joining’ us for a few moments.

Leaving, always difficult, but we never really leave the Grand Centara and the people that work there and live nearby. Some things linger forever.

Room Tip: Gym is on the north side, pools on the south side, and restaurants located in the center and south p...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RANGERConners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrow, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 28 May 2014

this hotel has older british kind of built.It covers large area.Hotel is right on the lovely beach.there are many activities ie yoga, very good gym with two large areas closer to the beach.There is play room next to the gym for children with the minder.

Room Tip: I think most rooms are great and all are sea facing
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank patel222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review, 29 May 2014
Dear Patel222,

We’re glad you took advantage of the open spaces and enjoyed the gym and activity program.

Thank you for choosing Centara and for sharing your review . We hope we will have the pleasure of welcoming you again soon.

Yours sincerely,

Joe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 May 2014

We had never been on a holiday where we took time out to relax but this year we did and the centara resort was fantastic to stay at,we could not ask for better service from the staff and the views were beautiful ,the beach was lovely and clean and the water inviting we stayed a week and was treated with the upmost respect ,nothing was to much trouble for the staff ,all in all I would recommend this resort

Stayed March 2014, travelled with friends
Helpful?
Thank Eileen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review, 29 May 2014
Dear Eileen S.,


Thank you for taking the time to share your review. We’re delighted to learn that you had an enjoyable stay.

We also appreciate the positive feedback on our staff and the beach.

We sure hope that you’ll return soon for another relaxing Centara experience.

Kind regards,

Joe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia City, Nevada
1 review
Reviewed 27 May 2014

(19 March) Linda and I stowed our snow skis, packed our bags and drove to SF for a late dinner at La Collina before boarding the airplane at SFO-TPE-BKK and then Bangkok Airways to Koh Samui. We were met outside the baggage claim area by Golf and Linda was at ease knowing we were in the safe hands of the Grand Centara and Golf.

There are many places on Samui and throughout Thailand that provide สัปปายะ Sappàya but if I can have only one such experience than the tropical beach, facility and staff of the Grand Centara remains at the top of the list. If given more than one such experience, then such experiences must begin at the Grand Centara where we can relax and enjoy the beauty of our surroundings and the loving kindness of the Thai people.
I rise early to watch the sun rise and meet the Thais with อรุณสวัสดิ์ à run sà wàt, sitting on the beach under the stars อานาปานสติ breathing with eyes closed and sensing the wonderful smells of the garden behind me, listening and feeling the breeze and lulled by the sound of the waves which beckon that first swim as the sun begins to lift above the horizon.
That first breakfast with Linda eaten under the Plumeria trees where the fragrant flowers fall with music playing softly, and the Thai girls working diligently and เก่งที่สุดเลย skillfully to make the moment a beautiful experience. They always succeed.
The remainder of the day is spent swimming in the pools or bay, walking in the gardens in search of new flowers and other living things, listening to the chatter of the guests and staff, reading and studying about the Thai language and culture and simply immersing ourselves into the surrounding beauty.

Dinner followed by dancing under the stars and Plumeria trees. The variety of special dinners and entertainment contribute to the uniqueness of each evening…again overwhelmed by the colors, sounds, smells. Linda and I talked of family often and especially her father…one special evening when Lek was singing “New York, New York” in the lobby of the Centara, Linda’s father’s favorite Frank Sinatra song, we were in the Sala alone and Linda said “Dad is with us now”. It is often like that when surrounded by beauty, that sensation of others now long gone ‘joining’ us for a few moments.

Leaving, always difficult, but we never really leave the Grand Centara and the people that work there and live nearby. Some things linger forever.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RecondoConners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review, 3 June 2014
Dear RANGERConners,

On behalf of all of us here, we would like to thank you for taking the time to share your review. Your love for Thailand and the Thai people really shines through your words. We start to wonder amongst ourselves here when you will finally make the move back to Thailand permanently.
We really do appreciate that you put together such a warm and stirring post.
It’s obvious that you and your wife are truly happy when you on holiday here. We gather that that is down to our location, staff and the fact that you’re both just generally happy people. Still, it warms our hearts to read your kind remarks.

We wish you all the best up there in the mountains…until we meet again.

Sincerely,

Joe (and the Whole Team)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Centara Grand Beach Resort Samui

Property: Centara Grand Beach Resort Samui
Address: 38/2 Moo 3, Borpud | Chaweng Beach, Chaweng, Bophut, Ko Samui 84320, Thailand
Phone Number:
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Chaweng
#6 Family Hotel in Chaweng
#8 Luxury Hotel in Chaweng
#8 Romantic Hotel in Chaweng
#8 Spa Hotel in Chaweng
#12 On the Beach Hotel in Chaweng
Price Range (Based on Average Rates): £
Hotel Class:5 star — Centara Grand Beach Resort Samui 5*
Number of rooms: 203
Official Description (provided by the hotel):
The five-star Centara Grand Beach Resort Samui is a long-established resort that sits right on Chaweng Beach, a tranquil location that yet provides easy access to Central Festival for shopping and the ever-present buzz of Chaweng Road. Complete with the old world charm of colonial-era architecture and an unparalleled beach front setting, the resort is home to a host of facilities and activities, including a beautiful spa, complimentary Yoga classes a large sea-gazing swimming pool with its own swim-up pool bar and Jacuzzi, a fitness centre, two tennis courts and two kids clubs. You’ll enjoy no less than seven restaurants and bars, including COAST Beach Club & Bistro. Perfect for the most tranquil romantic escape or an adventuresome family holiday, the resort also features Muay Thai classes, beach volleyball, and a choice of water sports – think kayaking, windsurfing, sailing, Hobie Catamaran, body boarding and paddle boarding - as well as superb snorkelling and island hopping excursions around Koh Samui and diving opportunities arranged respectively by the tour desk and the PADI Dive Centre. Whether holidaying in Samui just the two of you or with the family, you will enjoy views of over the turquoise expanse of the Gulf of Thailand from your balcony or a private plunge pool. Spaciousness is a feature with all rooms and suites, with total living space ranging from 40 to 132 square metres while selected suites also provide concierge services. And your good times will begin almost from the minute you touch down on the island, as the resort is a short 15-minute drive from the airport. ... more   less 
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Also Known As:
Centara Grand Beach Resort Samui Hotel Chaweng
Centara Grand Beach Hotel
Hotel Centara Grand Beach
Centara Grand Beach Resort Samui Ko Samui/Chaweng

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