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Centara Grand Beach Resort Samui
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Reviews (2,752)
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1,507
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1,268 - 1,273 of 2,752 reviews
Reviewed 22 July 2014 via mobile

Fourth trip to Thailand and second time visiting this beautiful resort. Location is perfect, so much so we renewed our vows there last trip. Personally I think it is situated in the most ideal position, the beach is quiet and pristine but still within walking distance to shops. Lots of room to spread out, staff are simply the best. Going for a third trip for sure.

Stayed: July 2014, travelled with friends
1  Thank Nikki L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this reviewResponded 27 July 2014

Dear Nikki L.,

Thank you for reviewing your recent stay with us. Congratulations on the renewal of your vows last trip. We love that many of our guests have a connection with us through memories like that. We’re also happy that you say you’ll definitely return. We all look forward to welcoming you back.

Best Regards,
Joe

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Reviewed 20 July 2014

July 2014 this was our 4th trip to The Centara Grand and it still has the Wow factor as you walk into the lobby, the gardens are really well maintained and a credit to the maintenance staff, but for us the overriding plus of this resort is its location, the beach must be one of the best anywhere, the water is so clear you can see your feet whilst standing shoulder high in the water, and the sand is beautifully white and soft. If you can afford a suite I would certainly recommend it, unfortunately there wasn't a suite available for the time of our vacation so we had a premium deluxe room, and it is quite compact, a lot of the newer resorts have more generous accommodation, but again it all comes back to the location of The Centara, and that in itself is very hard to beat, the reason we keep returning.

Room Tip: 2nd floor level block 1 or 2
  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank anne f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
samuijoe, Quality Manager at Centara Grand Beach Resort Samui, responded to this reviewResponded 23 July 2014

Dear Anne F.,

Thank you for reviewing your 4th (!) stay with us. We appreciate that you’re still ‘Wowed’ each time you return to Centara.
We’d agree that there aren’t many places that can match our wonderful beach (and nice clear sea) so if that’s what keeps you coming back we’re delighted to hear it.

Kind regards,
Joe

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Reviewed 17 July 2014 via mobile

Our family of 6 stayed in Centara for 6 days. Stunning beach in front and shops at the back. Soft white long streched beach with lots of restaurants and clubs. Arc bar is walking distance from hotel.
Rooms have good view and gardens are neatly kept and beautiful.
Lots and lots to do. Please get a Tai massage on the beach.
Very nice hotel the only baddi is the breakfast. Seems they dont have enough seating in the mornings and we couldn't sit together once.
My son broke his foot and the hotel took him to the hospital and picked him up for free. The hospital is extremly good and fast with friendly staff.
Will come vack to this one because of the setting and service. They just ne

Stayed: July 2014, travelled with friends
3  Thank Neitzfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this reviewResponded 22 July 2014

Dear Carin N.,

Many thanks for the review and kind comments.

We hope your son is recuperating well.

A note on breakfast –when the resort is full we open, Spice Island, our restaurant for Breakfast by the Sea. You can count on a calm, relaxed atmosphere (and plenty of seating) there.

We hope you’ll try that experience next time you’re with us.

Best regards,

Joe

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Reviewed 17 July 2014

This is an unbelievable gorgeous oasis as soon as you enter the main gates which are manned by security. We travelled with friends, 4 familes in total with children rangeing from 3-16 years of age. We all had a magnificent time, quality of this place is outstanding and we were also given free upgrades. I highly recommend the location, shops and restaurants outside the main gates and direct beach access from the hotel. We had a massage every day on the beach for an hour and this was $10 australian dollars.....bliss.

Room Tip: Courtyard room with plunge pool was awesome.
  • Stayed: September 2013, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank Conjolin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this reviewResponded 22 July 2014

Dear Conjolin,

Thank you for reviewing your recent stay with us. We’re delighted that your group of families had a magnificent time and enjoyed our location and the surrounding attractions.

Thank you again for the positive feedback.

We hope that you and your friends do return to visit us again soon.

Kind regards,
Joe

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Reviewed 17 July 2014

2 nights stay last month, the hotel locates on nice location, beach front of Chaweng with just a few minutes walk to Chaweng's shopping/nightlife area, beautiful surroundings, nice courtyard and many restaurant. The room, although a liitle tired, is comfortable and well maintained with in- room free wifi

The staff service and breakfast was just average for 5 star hotel, also we had a few problems during check-in which the room was not ready when the hotel staff led us to the room.

Anyway, This hotel is one of good hotels on Chaweng beach

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank rittee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this reviewResponded 19 July 2014

Dear Rittee,

Thank you for sharing your review on your recent stay with us. Its good to hear our location and beach made this a pleasant holiday for you.
We hope you’ll make the short hop down from Bangkok next time you need a relaxing beach holiday.

Best Regards,
Joe

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