we stayed in this hotel for 7 nights, we had reserved a double room near the pool area, we were told they didnt have any rooms left in the pool area so they gave us the choice of a twin bedroom or a 3 bedroom (one big bed and one small) we got the 3 bed near a construction area that the last days woke us up. Breakfast was nice lots of fruit so we enjoyed it. It wasn't very near to the nice part of chaweng but we rented bikes so it wasnt a problem. After 5 nights i was convinced that even though i sprayed myself with insect repellent every night i was being eaten by mosquitoes. The room didn't seem dirty even though we noticed the floor wasnt very clean after they fixed the room. When we left the hotel and came back home a friend looked at my arms and legs and told me those definitely were not mosquitoe bites, but bed bugs. I had a check up that confirmed it and had to sterilize my suitcase my clothes and everything i had in the hotel. My doctor friend told me it was surely at the hotel because it was proof of many nights of feisting. I'm discusted, of course if i had knowned i would have asked for a new room but didn't know. Even without this discusting incident i hated the hotel, personel was very rude, couldnt bother to look up to you when you asked for anything because the internet was quite interesting.

We had booked a beach front bungalow through the reception of our previous hotel. When we got to First Bungalow, the woman on reception was rude to us, curtly telling us that they had no booking. When we asked to book a room, she showed us a card with prices which were MUCH higher than any we could find on the internet.

We went to the internet cafe, 100 yards away and booked a beach front bungalow at more than a third of the price the receptionist tried to get us to pay.

When we were shown our "beach front" bungalow, it did not face the beach and had a huge tree right in front of it blocking out any view or light. We went back to reception to say that we were not happy and the woman became very aggressive - shouting loudly and slamming things down on the desk. We said that we would take another room and, muttering under her breath, she threw a key onto the side.

We ended up in a beach front room (not a villa as in the pictures) - in a little terrace of rooms facing the sea. It was right at the end of the beach, dark and slightly dingy.

Each day brought a new cockroach to our room.

There was complimentary tea, coffee and water although we had to hunt down the kettle.

The beach bar serves lovely large salads.

Monkey Bar - a beach bar run by a fun loving Thai guy and his wife, is worth visiting at night. The owner dressed us up, painted us in day glo and had us dancing round. We had loads of fun here. It's not so great if you don't like Bob Marley as this was all that he played - on repeat!

Breakfast is buffet style, but they cook meat in the same frying pans as the eggs so not good if you are vegetarian.

We spent 12 nights here and found the staff helpful, the pool was fantastic and it was right on the beach. Looked exactly like the website photos. Very generous breakfast included in a value for money room price. Would recommend without hesitation!